Beeketing is a marketing automation platform that provides a suite of AI‑driven apps to help e‑commerce merchants increase conversions, sales, and customer engagement.
Beeketing is a software platform offering a collection of AI‑powered marketing and conversion tools for online stores. It integrates with popular e‑commerce platforms and shopping carts to track visitor behavior, analyze sales data, and automatically run campaigns such as upsell and cross‑sell offers, sales pop notifications, coupon boxes, and email marketing flows. The company positions itself as a way for smaller merchants to sell "like Amazon" by using data to personalize recommendations and automate follow‑up across the customer journey.([elib.vku.udn.vn](https://elib.vku.udn.vn/bitstream/123456789/3082/1/2022.%20Digital%20Marketing%20Toolbox.pdf?utm_source=openai))
A Beeketing charge on your card is typically related to subscription fees for one or more of their marketing apps, or other paid services tied to an e‑commerce store you own, manage, or previously configured. Many of Beeketing’s tools run on a freemium model: merchants start with free apps and later upgrade to paid plans or add-ons, which can result in recurring monthly or one‑time charges. These charges may also appear under Beeketing Inc. or Beeketing Pte. Ltd., and some users have reported confusion when apps were installed long ago or when stores are no longer actively used.([cbinsights.com](https://www.cbinsights.com/company/beeketing?utm_source=openai))
If you don’t recognize a Beeketing charge, first sign in to the Beeketing dashboard or the e‑commerce platform app marketplace (e.g., where you installed the Beeketing app) and review active apps, billing pages, and invoices. Confirm which store/domain is linked to the subscription. If necessary, cancel from the billing section of your Beeketing account or uninstall the app from your store to stop future charges. For unresolved billing questions, you can contact Beeketing/ShopBase support through their website, providing your store URL, billing email, and screenshots of the charge so the team can trace the subscription and discuss refunds or billing corrections.([subscribed.fyi](https://subscribed.fyi/beeketing/how-to-cancel/?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Beeketing.
Why do I see a charge from Beeketing on my card statement?
A charge from Beeketing usually corresponds to a subscription or one‑time fee for one of their marketing automation apps connected to your online store. This could be for features like sales pop notifications, upsell/cross‑sell widgets, or automated email campaigns that you or your team installed via your e‑commerce platform’s app marketplace and later upgraded to a paid plan.([getapp.com](https://www.getapp.com/marketing-software/a/beeketing/?utm_source=openai))
Is Beeketing a monthly subscription or a one‑time purchase?
Beeketing uses a mixed pricing model: some apps offer free tiers, some are billed as ongoing subscriptions, and certain add‑ons may be one‑time payments. In practice, most merchants see recurring monthly charges once they move beyond the free tier. You can verify which model applies to you by checking the Billing or Subscription section in your Beeketing dashboard.([getapp.com](https://www.getapp.com/marketing-software/a/beeketing/?utm_source=openai))
How can I cancel my Beeketing subscription and stop future charges?
To cancel, log in to your Beeketing (or ShopBase/OCG) account, go to your dashboard, open the Billing or Plan/Subscription area, locate the active Beeketing app or plan, and select the option to cancel or downgrade to a free plan. If you installed Beeketing via an e‑commerce platform marketplace, also uninstall or remove the app from your store to ensure no further billing occurs. Your paid features will remain available until the current billing period ends.([subscribed.fyi](https://subscribed.fyi/beeketing/how-to-cancel/?utm_source=openai))
Can I get a refund for a Beeketing charge I didn’t intend to make?
Refunds are handled case by case. If you were charged after forgetting to cancel a trial, reactivated a store, or had multiple stores tied to the same payment method, gather your transaction details (date, amount, last four digits of the card, and store URL) and contact Beeketing/ShopBase support via their website. Explain the situation and request a refund or partial credit; approval typically depends on how long ago the charge occurred and whether the service was actively used.([getapp.com](https://www.getapp.com/marketing-software/a/beeketing/?utm_source=openai))
Why do I see small or duplicate Beeketing charges on my statement?
Small or seemingly duplicate Beeketing charges can result from multiple paid apps under the same Beeketing account, different stores using the same card, or proration when upgrading or downgrading plans mid‑cycle. In some cases, your bank may also display temporary authorization holds before the final subscription amount posts. Reviewing your detailed invoices inside the Beeketing billing portal is the best way to see exactly which app or store each amount corresponds to.
How do I find which online store is linked to my Beeketing billing?
Sign in to Beeketing using the email address associated with your card, then check the account or organization settings to see connected stores and domains. If you manage multiple stores, you may need to switch workspaces within the dashboard. If you cannot access the account, contact support and provide the transaction details so they can identify which store is associated with the charge.([app.dealroom.co](https://app.dealroom.co/companies/beeketing?utm_source=openai))
Has Beeketing changed names or ownership, and could that affect how the charge appears?
Yes. Beeketing’s team later rebranded the broader business as OpenCommerce Group (OCG) and operates the ShopBase platform. As a result, some services and support now refer to ShopBase/OCG even though billing descriptors may still show Beeketing or Beeketing Inc. This can cause confusion, but these names refer to the same underlying company group.([app.dealroom.co](https://app.dealroom.co/companies/beeketing?utm_source=openai))
How can I contact Beeketing if I have a billing dispute or need support?
You can reach Beeketing via the contact or support links on beeketing.com or through the ShopBase/OCG support channels, typically via email and web ticket. Provide your full name, billing email, store URL, screenshots of the charge, and a clear description of the issue so they can look up your subscription and respond with options for cancellation, refunds, or technical help.([cbinsights.com](https://www.cbinsights.com/company/beeketing?utm_source=openai))