Berth Restaurant & Events

Restaurant98% confidence

Berth Restaurant & Events is a waterfront dining venue in Melbourne’s Docklands offering modern Australian and Mediterranean-inspired cuisine downstairs and an upstairs function space for weddings, corporate events, and celebrations.

Docklands, Victoria, Australia
berth.com.au

About Berth Restaurant & Events

Berth Restaurant & Events is a waterfront dining and event venue located in Melbourne’s Docklands, Victoria, Australia. Overlooking Victoria Harbour, Berth offers modern Australian cuisine with strong Mediterranean influences, focusing on seasonal ingredients, shared plates, seafood, and contemporary classics. The ground-floor restaurant operates as a casual–fine dining space for lunch and dinner, while the dedicated upstairs function level hosts weddings, corporate functions, and private celebrations with tailored food and beverage packages. Bookings, function enquiries, and sample menus are available through their website at berth.com.au.

A charge from “BERTH RESTAURANT & EVENTS,” “BERTH DOCKLANDS,” or a similar description on your bank or card statement usually relates to a food and beverage bill from the restaurant, a deposit or final payment for an event, or a bar tab settled at the venue. You may also see a charge if you left a card on file to secure a booking, paid a function deposit, or settled a group booking with a minimum spend. In some cases, a small temporary authorisation hold may appear when your card is pre-authorised for a tab or for event security; this usually drops off automatically and is replaced by the final charge once the bill is closed.

If you’re unsure about a Berth Restaurant & Events charge, first check your recent dining, bar visits, or event-related payments in Docklands, as well as any online or phone bookings you made for weddings, engagements, corporate events, or group dinners. Review your email for booking confirmations, invoices, or receipts from berth.com.au, and ask friends or colleagues if a shared bill or group event was processed on your card. To resolve any questions, contact the venue directly using the contact details on their website (berth.com.au) or via their listed phone number, and have the charge date, exact amount, and the name on the booking ready so staff can look up your transaction, clarify deposits vs. final payments, and provide copies of invoices or process any agreed adjustments or refunds.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Berth Restaurant & Events.

  1. BERTH RESTAURANT BAR\45 NEW QUAY PROMANA

Frequently Asked Questions

Why do I see a charge from Berth Restaurant & Events on my bank statement?

This charge is usually from dining at the Berth restaurant, paying for drinks at the bar, or settling a group bill during a visit to their Docklands venue. It may also relate to a deposit or final payment for an upstairs function such as a wedding, corporate event, or private celebration. Check your calendar and email for any recent reservations or event bookings at Berth in Melbourne’s Docklands.

What types of amounts are commonly charged by Berth Restaurant & Events?

Common charges include individual or couple dining bills (often ranging from modest meal costs to higher amounts if cocktails, wine, or shared plates are included) and larger totals for group bookings or event packages. Function-related charges may appear as round figures corresponding to per-person package prices multiplied by guest numbers, minimum spend commitments, or instalment-style deposits. Service charges or bar tabs from weddings and corporate events may also result in higher single transactions on your card.

Why is there a temporary or duplicate-looking charge from Berth Restaurant & Events?

Berth may place a pre-authorisation hold on your card when you start a bar tab, secure a reservation, or confirm an event booking, especially for larger groups or functions. This authorisation can appear as a pending charge or a small test amount and is usually released automatically by your bank within a few business days, leaving only the final transaction. If both the hold and the final amount remain posted after several days, contact your bank and then the venue with your receipt to investigate.

I paid a deposit for an event at Berth—why am I seeing another charge?

Event bookings at Berth often involve a deposit upfront and a separate final payment closer to the event date or on the day itself. The second charge is usually the balance of your agreed package, any upgrades (like premium beverages or canapés), and add-ons such as extra guests or overtime. Review your event proposal or contract and the confirmation emails from Berth, then contact their events team via berth.com.au if the total doesn’t match what you expected.

How can I get a copy of my receipt or invoice from Berth Restaurant & Events?

For standard restaurant visits, you can request a copy of your receipt by calling the venue or using the contact form on berth.com.au, providing the date, approximate time, amount, and the last four digits of your card. For weddings, corporate events, and private functions, your event coordinator can resend your tax invoice, deposit receipt, and final statement to the email address on file. Having your booking name and event date ready will help them locate your records quickly.

How do I change, cancel, or query an event booking or group reservation at Berth?

To modify or cancel an event booking or large group reservation, contact Berth’s events team directly using the email or phone number listed on berth.com.au and refer to your event proposal or confirmation number. Changes and cancellations are subject to the terms you agreed to when paying your deposit, including any notice periods and cancellation fees. If you’re disputing a charge related to a cancellation, provide your written correspondence so they can review how their policy applies.

How do I request a refund or dispute an incorrect charge from Berth Restaurant & Events?

First, compare the amount on your statement with your printed or emailed receipt, checking for tips, surcharges, or event extras that may have been added. If you still believe the charge is incorrect, contact Berth directly with the transaction details (date, time, amount, and card type) so they can review their point-of-sale records and, if appropriate, process a partial or full refund back to the original payment method. If you cannot resolve it with the venue, you can then speak with your bank or card issuer about a formal dispute, but it’s best to try resolving it with Berth first.

Can Berth Restaurant & Events keep my card on file or charge it later?

For certain bookings—especially weddings, corporate functions, and large group reservations—Berth may securely store your card details or require a pre-authorisation to cover deposits, minimum spends, or incidentals. Any subsequent charge should align with the terms outlined in your booking confirmation, such as final balances or agreed extras. If you see a later charge you don’t recognise, contact your event coordinator or the venue’s accounts team with your booking details to clarify what it relates to.

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