Better Email

Better Email is a cloud-based email design platform focused on helping marketing and communications teams build high-quality, on-brand emails without needing to write code. The product combines a drag-and-drop editor, reusable design components, and an Email Design System so non-technical users can create and update complex campaigns while maintaining brand consistency. It integrates with common email service providers (ESPs) such as Mailchimp, Klaviyo, Salesforce Marketing Cloud and others, so teams can design in Better Email and send through their existing ESP stack. ([better.email](https://better.email/?utm_source=openai))

A charge from Better Email on a bank or card statement is typically related to a subscription or license fee for access to the platform. This may appear as a recurring monthly or annual software subscription, commonly tied to a marketing, ecommerce, or communications team’s tools budget. In some cases, the line item may include a city such as "Dallas, TX" reflecting the billing or processing location of the payment provider rather than the company’s actual headquarters. Teams might also see one-time charges for plan upgrades, additional seats, or higher usage tiers if they changed their subscription mid-cycle.

If you’re unsure about a Better Email charge, first log into your company’s Better Email account and check the billing or subscription section for invoices and recent payments. Confirm whether colleagues in marketing or IT recently started a trial, upgraded a plan, or added users. If you still can’t identify the charge, use the contact or support links on better.email to reach their support team with the last four digits of the card, billing email address, and the transaction date and amount (but never send full card numbers over email). You can also cross-check internal purchase requests or expense approvals to verify the transaction before disputing it with your card issuer.