Binge

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Binge is an Australian subscription video-on-demand streaming service offering TV shows, movies, and original content, operated by Foxtel Group’s streaming division.

North Ryde, New South Wales, Australia
binge.com.au
Owned by Foxtel Group

About Binge

Binge is an Australian subscription video-on-demand streaming service operated by Streamotion, the Foxtel Group’s streaming division. Available across web browsers, mobile apps, smart TVs and streaming devices, Binge offers a wide catalogue of TV series, HBO and other international hits, movies, reality shows, documentaries and Binge Originals. The service is aimed at Australian customers and is billed in Australian dollars, with different subscription tiers that vary by video quality, number of simultaneous streams and whether the plan includes ads.

A Binge charge may appear on your bank or card statement when you sign up for a new subscription, move from a free trial to a paid plan, change plans, or restart a previously cancelled account. You might also see Binge charges if you subscribed through a third party like the Apple App Store, Google Play, a smart TV app store, or as part of a Foxtel, Telstra or other bundle. Common scenarios include the first monthly subscription fee after a trial, recurring monthly billing, prorated charges if you change plans mid-cycle, and small temporary authorisation holds when you update your payment method or Binge checks that your card is valid.

If you don’t recognise a Binge charge, first check whether you (or anyone in your household) created a Binge account using your email, mobile number or app store login, and review any confirmation emails or in‑app receipts. Log into your account via binge.com.au or the Binge app to see your active plan, billing history, and next renewal date; if you signed up via Apple or Google, you’ll need to check the subscriptions section of that store instead. For unresolved questions or suspected unauthorised use, visit help.binge.com.au to access the Help Centre and live chat, or follow the contact options listed there, and if you still believe the charge is fraudulent, contact your bank or card issuer to dispute the transaction and secure your card details.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Binge.

  1. Hubbl - BINGE North Ryde AU

Frequently Asked Questions

Why did I get charged by Binge after a free trial ended?

When you sign up for Binge with a free trial, you must enter a valid payment method. At the end of the trial period, your subscription automatically rolls into a paid plan unless you cancel before the trial expires. The first paid charge you see on your statement will be for the full monthly fee of the plan you selected and marks the start of your first billing cycle.

What are the typical Binge subscription prices and why do I see different amounts?

Binge offers multiple plans that generally range from around AU$10 to AU$22 per month, depending on factors like video quality (SD/HD), number of simultaneous streams, and whether the plan is ad-supported or ad-free. The amount on your statement reflects the specific plan you chose, and may differ slightly if you signed up during a promotion, through a bundle (e.g. with Foxtel or Telstra), or via an app store that adds local taxes or fees. For the most current prices and your exact plan, log into your account at binge.com.au and check the ‘Manage Plan’ or ‘Subscription’ section.

How do I cancel my Binge subscription so I stop being charged?

If you subscribed directly with Binge, log into binge.com.au, go to your profile or account settings, select ‘Manage Account’ or ‘Subscription’, and choose the option to cancel. Your access will continue until the end of your current billing period, and you won’t be charged again unless you restart your subscription. If you signed up through Apple (iTunes) or Google Play, you must cancel from your Apple ID or Google Play subscriptions settings rather than the Binge website.

Why do I see a small or $0 Binge charge or a pending transaction that disappeared?

Binge or its payment processor may place a small temporary authorisation hold (often $1 or a low amount) on your card when you start a trial, update your payment method, or Binge needs to verify your card’s validity. This is not an actual fee and should either remain pending or drop off your statement within a few business days without being captured. If a small test amount appears as a completed transaction and does not reverse, contact Binge support or your bank for clarification.

I don’t remember signing up for Binge, but I see a monthly charge—what should I check?

First, search your email (including spam folders) for ‘Binge’ or ‘binge.com.au’ to see if there are welcome messages, receipts, or password reset emails linked to your address. Then check whether a family member or housemate may have used your card to start a subscription on their device, including via Apple TV, Google Play, or a smart TV app. You can also use the ‘Forgot Password’ option at binge.com.au with any of your email addresses to see if an account exists, and if you still can’t identify the account, contact Binge via the Help Centre and consider asking your bank to block or replace the card if you suspect unauthorised use.

How can I get a refund for a Binge charge I didn’t intend to make?

Binge’s standard policy is that subscriptions are prepaid and non-refundable for the current billing period, but refunds may be considered in limited situations such as accidental duplicate charges or proven unauthorised use. If you subscribed directly, contact Binge via help.binge.com.au with your account email, the last four digits of the card, the charge amount and date, and a brief explanation of the issue. If you subscribed through Apple or Google Play, you’ll need to request a refund through the respective app store’s refund process, as they handle billing on Binge’s behalf.

Why is my Binge charge coming from Apple, Google, Telstra, or Foxtel instead of Binge?

If you created your Binge subscription within the Apple TV app, iOS app, Android app, or via a bundle with Telstra or Foxtel, the billing may be handled by that provider rather than Binge directly. In these cases your statement might show descriptors such as ‘APPLE.COM/BILL’, ‘GOOGLE*BINGE’, or your telco’s name, and Binge will appear as part of that service. To manage or cancel the subscription, you must use the billing provider’s account portal (Apple ID, Google Play account, Telstra or Foxtel account) rather than the Binge website.

How do I change my Binge plan or update my payment details to avoid failed payments?

Log into your Binge account via binge.com.au, go to your account or billing section, and choose ‘Manage Plan’ to upgrade or downgrade your subscription, or ‘Payment Details’ to update your card information. If a payment has recently failed, Binge may temporarily restrict access while attempting to reprocess the charge, and updating your card usually resolves this. For app-store or telco-billed subscriptions, you’ll need to update payment details through that provider’s billing settings, not directly on Binge.

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