Bitwarden is an open-source password manager and secure credentials vault offering individual, family, and enterprise plans via cloud and self-hosted deployments.
Bitwarden is an open‑source password manager and secure credentials vault based in Santa Barbara, CA. It helps individuals, families, and businesses store and sync passwords, passkeys, credit cards, secure notes, and other sensitive data across devices. Bitwarden offers cloud-hosted and self-hosted options, with free and paid plans for individuals, a Families plan, and business products such as Teams and Enterprise. Users access Bitwarden primarily through web vaults, desktop and mobile apps, and browser extensions available on major platforms.
A Bitwarden charge typically appears on your bank or card statement when you upgrade from the free plan, start or renew a paid subscription, or purchase a business plan. Common transactions include annual fees for Bitwarden Premium individual accounts (around $10/year), Bitwarden Families (around $40/year for up to 6 users), and business plans billed per user per year. You may also see a charge when you start a free trial and then allow it to convert to a paid plan, or when your subscription auto‑renews each year. In some cases, you might notice a small temporary authorization or a $0–$1 verification hold when updating your payment method, which should disappear automatically.
If you’re unsure about a Bitwarden charge, first log into your account at bitwarden.com and check the “Billing” or “Subscriptions” section to review active plans, invoices, and payment history. Confirm whether the email on the invoice matches an account you or a family member use, and look for renewal dates that match the charge. If you still have questions, you can contact Bitwarden support via the “Support” or “Help” link on their website to open a ticket, or via the contact options listed in your invoice email. Common resolutions include identifying an auto‑renewal, cancelling future renewals, correcting duplicate accounts, or requesting a refund when eligible under Bitwarden’s refund policies.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bitwarden.
What are the typical Bitwarden subscription prices that might appear on my statement?
For individuals, Bitwarden Premium is typically around $10 USD per year, billed annually as a single charge. Bitwarden Families is generally around $40 USD per year for up to 6 users. Business plans (such as Teams or Enterprise) are billed per user per year and may appear as a larger annual or multi‑user charge. Exact amounts and currencies can vary by region, taxes, and current pricing at the time of purchase.
Why did I get charged by Bitwarden if I thought it was free?
Bitwarden offers a robust free plan, but you’ll be charged if you upgraded to Bitwarden Premium, Families, or a business plan, or if a free trial converted into a paid subscription. Check your email for a Bitwarden receipt or invoice around the date of the charge, and log into your account at bitwarden.com to see your current plan under Billing. In families or business settings, the owner or admin is charged, so it might be related to a shared vault or organization you joined. If you still can’t identify the upgrade, contact Bitwarden support with the last 4 digits of the card and the charge date so they can help locate the account.
How do I cancel Bitwarden Premium or Families so I’m not charged again?
Sign in to the Bitwarden web vault at bitwarden.com, go to your account Billing or Subscription section, and disable auto‑renew or cancel the subscription there. After cancelling, your current paid features remain active until the end of the billing period, and then your account will revert to the appropriate free tier. Make sure you complete the process while logged in to the correct email address, especially if you have multiple Bitwarden accounts. Keep or download any invoices for your records before the subscription expires.
Why do I see a small or pending Bitwarden charge (like $0 or $1)?
Small charges such as $0–$1 from Bitwarden are typically temporary authorization holds used by the payment processor to verify your card when you add or update a payment method. These are not actual fees and should disappear or be reversed automatically within a few business days. If the small amount remains in a posted state for longer than your bank’s normal processing time, contact your card issuer first, then reach out to Bitwarden support with a screenshot of the transaction if needed.
How can I request a refund for a Bitwarden charge I didn’t mean to make?
Refunds are handled by Bitwarden’s support team and are generally considered for recent transactions such as accidental upgrades, duplicate purchases, or unintentional renewals. First, check your invoice email, which usually contains a link or reference to contact support, or visit bitwarden.com and use the Support/Contact form with your transaction date, amount, and the email used for your Bitwarden account. Bitwarden will review your account status, plan usage, and timing to determine eligibility under their current refund policies. Your bank’s processing times will control how quickly any approved refund appears on your statement.
Why do I see multiple Bitwarden charges or more than one amount in the same period?
Multiple Bitwarden charges can occur if you maintain separate personal and business accounts, upgraded more than one plan (for example, Premium for yourself and Families for your household), or if you changed plans mid‑cycle. Taxes or currency conversion fees from your bank may also cause slight variations in the final amount you see. Log into each Bitwarden account you own (including work, personal, and alternate emails) and check the billing history to match each line item. If you suspect a duplicate or erroneous charge, contact Bitwarden support with details so they can review and, if appropriate, consolidate or adjust your subscriptions.
How can I verify which Bitwarden account is linked to the charge I’m seeing?
Start by searching your email inboxes (including spam) for receipts or messages from Bitwarden around the transaction date, especially from addresses like billing or no‑reply @bitwarden.com. Each invoice usually lists the account email and plan type associated with the charge. If you still can’t identify the account, contact Bitwarden support through their website and provide the transaction date, amount, currency, and the last 4 digits of the card. They can help locate the corresponding account and advise you on cancelling, transferring, or adjusting the subscription if needed.
How do Bitwarden’s recurring billing and renewal dates work?
Most consumer Bitwarden subscriptions, such as Premium and Families, are billed annually, and auto‑renew by default on the same date each year. You’ll typically receive an email notification or invoice when renewal is processed, and the charge will appear on your statement labeled with Bitwarden or a similar descriptor. To see or change your renewal date and auto‑renew settings, log into the Bitwarden web vault, go to Billing/Subscriptions, and review your plan details. If you prefer not to renew, turn off auto‑renew well before the listed renewal date.