Question 1

Why does my statement show “TST* BLUE 42 SPO” instead of the full restaurant name?

Accepted Answer

Blue 42 uses the Toast point-of-sale system for in-person and online ordering. On many card statements, Toast appears as the prefix “TST*” followed by a shortened version of the merchant name, such as “BLUE 42 SPO” for Blue 42 Sports Grille & Bar. This is normal and refers to the same business at 36 West Villard Street in Dickinson, ND.

Question 2

What types of charges might I see from Blue 42 Sports Grille & Bar?

Accepted Answer

Common charges include dine-in meals (food, drinks, and tax), bar tabs closed at the end of a visit, takeout or online orders placed through Toast, and event or catering payments connected to their upstairs 701SOCIAL space. Tips added after the initial authorization may cause the final amount to be slightly higher than the first pending charge you see.

Question 3

Can Blue 42 place temporary authorization holds on my card?

Accepted Answer

Yes. When you open a tab or the server runs your card, Toast may place a temporary authorization for an estimated amount. After you close your tab and add a tip, the final total replaces that hold. In some cases, you may briefly see both the hold and the final charge, but the hold should drop off automatically within a few business days.

Question 4

How do I get a copy of my receipt from Blue 42 if I have a billing question?

Accepted Answer

If you opted for a text or email receipt when paying through Toast, search your messages for Blue 42 or Toast from the date of the visit. Otherwise, call the restaurant during business hours using the phone number on blue42grille.com and provide the date, approximate time, and amount of the transaction so staff can look up and reprint or resend your itemized receipt.

Question 5

How can I request a refund or dispute an incorrect charge from Blue 42?

Accepted Answer

Contact Blue 42 Sports Grille & Bar directly as soon as you notice a possible error. Ask to speak with a manager, explain the issue (such as a duplicate charge, incorrect tip, or wrong amount), and have your receipt and card statement handy. If the restaurant confirms an error, they can process a refund or adjustment through Toast. If you cannot resolve it with them, you can then open a dispute with your card issuer.

Question 6

Does Blue 42 offer tabs or split checks, and can that affect how charges appear?

Accepted Answer

Yes. Guests commonly open a bar or table tab and may later split the check among multiple cards. In these cases, you might see a single final charge for your portion and possibly a small earlier authorization hold. Ensuring that the split amount matches what’s on your receipt is the best way to verify your charge is correct.

Question 7

Can online or phone orders from Blue 42 look different on my card statement than dine-in charges?

Accepted Answer

Online orders placed through Toast’s ordering link and phone-in takeout orders processed in the restaurant both route through the same Toast system, so they typically appear with the same “TST* BLUE 42 SPO” style descriptor. However, online orders are often billed at the time of order placement, while dine-in charges are billed when you close your check.

Question 8

How do I contact Blue 42 Sports Grille & Bar about an unrecognized charge?

Accepted Answer

Visit blue42grille.com to confirm you recognize the business, then call the restaurant at the published phone number during their posted hours. Provide the exact amount, transaction date, and the last four digits of the card used. They can check their Toast records to see if the charge matches a bill under your name, table, or order number and help determine whether the transaction is valid or needs adjustment.

Blue 42 Sports Grille & Bar

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