Bopp & Tone is a Sydney CBD restaurant and bar offering an Australian menu with Mediterranean influences, featuring wood‑grilled meats, seafood, and classic cocktails in a post‑WWII inspired, ‘lived‑in luxury’ setting.
Bopp & Tone is a full‑service restaurant and bar located in Sydney’s CBD, known for an Australian menu with strong Mediterranean influences. The venue focuses on wood‑grilled meats, fresh seafood, shared plates, and an extensive wine and cocktail list, all in a post‑WWII inspired, ‘lived‑in luxury’ setting. It caters to everything from after‑work drinks and date nights to business lunches and larger group events, with both dining and bar areas, plus spaces that can be reserved for functions.
A Bopp & Tone charge on your bank or card statement usually relates to an in‑venue purchase, such as a sit‑down meal, bar tab, or group booking. Charges can include food and drinks, a surcharge for public holidays, or a discretionary service charge for certain group or event bookings. You might also see a pre‑authorisation hold when you start a bar tab, provide a card for a group reservation, or guarantee a booking; this appears as a pending charge and is typically released by your bank after a few days if not converted into a final bill.
If you’re unsure about a Bopp & Tone charge, first check recent dining dates, online calendar entries, and shared expenses with friends or colleagues to confirm who may have used your card. Compare the amount on your statement with any email receipts, bank notifications, or POS receipts you still have. For questions or detailed receipts, contact the venue directly using the phone number or enquiry form listed on boppandtone.com.au, and provide the transaction date, exact amount, and last four digits of the card used so they can locate the bill. If you suspect fraud or you can’t match the charge to any visit, contact both the restaurant and your bank or card issuer promptly to dispute or block the transaction.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bopp & Tone.
Why do I see a Bopp & Tone charge on my card if I only opened a bar tab?
Bopp & Tone, like many bars and restaurants, may place a temporary pre‑authorisation hold when you open a bar tab or leave your card with the bar. This can appear as a pending charge on your bank statement, often for an estimated amount that covers your expected spend. When the tab is closed, the final bill replaces the hold; any unused portion of the hold is released by your bank, usually within a few business days.
What types of purchases typically result in a Bopp & Tone charge?
Most Bopp & Tone charges come from dining in the restaurant or bar, including food, drinks, and any applicable surcharges (such as public holiday surcharges). You may also see charges for group bookings, set menus, private events, or function packages if you’ve organised or attended an event there. Occasionally, a deposit or cancellation fee may be charged for larger reservations according to the booking terms you agreed to.
Why is my Bopp & Tone charge higher than the amount I remember from the bill?
Your final charge may include extras such as additional drinks ordered late in the meal, a public holiday surcharge, or a pre‑agreed service charge for large groups or events. If you added a tip via EFTPOS, that amount will be included in the final transaction, which can make it higher than the base bill. To verify, request a copy of the itemised receipt from the venue using your transaction date, time, and the last four digits of your card.
I don’t recognise a Bopp & Tone transaction—how can I confirm what it was for?
Start by checking if you or anyone in your household visited Sydney CBD around the transaction date for a meal, work function, or drinks, as the charge may be for a shared outing. Compare the exact amount with any digital receipts, calendar invites, or group chats about dining out. If you still can’t identify it, contact Bopp & Tone directly via the contact details on boppandtone.com.au so they can look up the bill; if it appears fraudulent, notify your bank or card issuer immediately.
Do group bookings or events at Bopp & Tone require a deposit, and how does that show on my statement?
For larger group bookings or private events, Bopp & Tone may request a deposit or minimum spend guarantee at the time of booking, which will appear as a separate charge on your statement. This deposit is usually deducted from your final bill on the day of the event, or retained in part or full if you cancel late or don’t meet the agreed terms. The description on your statement will still reference Bopp & Tone, but the amount may be a round figure that differs from normal dining bills.
Can I get a refund or adjustment for an incorrect Bopp & Tone charge?
If you believe you’ve been overcharged, charged twice, or billed for the wrong amount, contact the venue as soon as possible with your receipt and transaction details. Bopp & Tone staff can review the POS records and, if an error is confirmed, process a refund or adjustment back to your original payment method. Keep in mind that refunds can take a few business days to appear on your card statement, depending on your bank.
How can I obtain a tax invoice or copy of my Bopp & Tone receipt for an expense claim?
You can request a tax invoice or duplicate receipt directly from Bopp & Tone by providing the date and approximate time of your visit, the total charged amount, and the last four digits of the card used. Reach out using the phone number or enquiry form on boppandtone.com.au so staff can locate your transaction in their system. Once found, they can usually email you a PDF copy suitable for business or personal expense claims.
Why is there a small pending Bopp & Tone charge even though I cancelled my booking?
If you provided card details to secure a reservation, Bopp & Tone or their booking partner may have placed a small pre‑authorisation to validate your card. When you cancel within the allowed time, this is normally not converted into a final charge and should drop off your account after your bank releases the hold. If a pending amount does not disappear after several business days, contact both the venue and your bank to check the status and request a release if necessary.