Boral

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Boral is an Australian construction materials company that manufactures and supplies concrete, asphalt, cement, quarry products, and other building materials for residential, commercial, and infrastructure projects. The descriptor likely refers to Boral’s ready-mix concrete operations in New South Wales.

Sydney, New South Wales, Australia
boral.com.au
Owned by Boral Limited

About Boral

Boral is a major Australian construction materials company headquartered in Sydney, New South Wales. The company manufactures and supplies ready-mix concrete, asphalt, cement, quarry products, and other building materials used in residential, commercial, civil, and infrastructure projects across Australia. In New South Wales, Boral operates numerous concrete plants and quarries, supplying concrete loads, aggregates, and related services to builders, tradespeople, subcontractors, and owner‑builders. Charges referencing “BORAL”, “BORAL CONCRETE”, “BORAL NSW”, or similar descriptors typically relate to the supply and delivery of these materials.

A Boral charge may appear on your bank or card statement when you (or your builder/tradesperson) purchase ready‑mix concrete, aggregates, or other materials, or pay a Boral invoice. This can include one‑off COD (cash on delivery) payments for a concrete pour, credit card payments made over the phone, online invoice payments, or recurring charges where Boral is set up as a stored payment method for an ongoing trade account. You may also see a pending or pre‑authorisation amount if your card was used to secure a booking or confirm credit for a delivery—this can show as a separate temporary charge before the final invoice amount is processed.

To verify a Boral charge, start by checking any recent building, renovation, concreting, driveway, landscaping, or construction work at your property, and ask your builder or contractor whether they ordered materials from Boral. Match the transaction date and amount with invoices, delivery dockets, or order confirmations you’ve received by email or from your contractor. If you still have questions, you can contact Boral via the contact details on boral.com.au (using the NSW or concrete contact options), or by calling the number shown on your invoice. Have your invoice number, purchase order, or card transaction date and amount ready—Boral’s accounts or customer service team can look up the transaction, explain the charge, correct billing details, or advise on refunds/adjustments if an error has occurred.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Boral.

  1. BORAL CONCRETE NSW PROSPECT AU

Frequently Asked Questions

Why am I seeing a Boral or BORAL CONCRETE charge on my bank statement?

This charge usually relates to the supply and/or delivery of concrete, aggregates, or other building materials for a construction, renovation, or landscaping job. Often the payment is made by a builder, concreter, or contractor on your behalf using your card details, or you may have paid a Boral invoice directly by card or online. Check any recent work on driveways, slabs, footings, or landscaping where concrete or quarry materials were used.

What are common Boral charge amounts and how are they calculated?

Boral charges vary widely depending on the volume of concrete or materials ordered, the mix type, delivery distance, and any surcharges such as small load fees or weekend work. A typical residential concrete pour may range from a few hundred to several thousand dollars. Your total usually includes material, delivery, GST, and any applicable additives or surcharges, all itemised on your Boral invoice or delivery docket.

Why do I see a pending or temporary Boral charge on my card?

If you booked a concrete delivery or paid over the phone, Boral may place a pre‑authorisation on your card to confirm available funds before finalising the invoice. This can appear as a separate pending charge, often slightly different from the final amount if the load size or additives change on the day of delivery. The temporary hold should drop off automatically once the final transaction is processed, typically within a few business days depending on your bank.

How do I get a copy of the invoice or delivery docket for my Boral charge?

If you paid directly, you can refer to the invoice or email receipt provided at the time of ordering or delivery—these typically show Boral’s logo, site address, mix details, and total amount. If a builder or contractor arranged the order, ask them for a copy of the Boral invoice or delivery docket referencing your job. You can also contact Boral’s accounts or customer service team via boral.com.au with the transaction date, amount, and last four digits of your card so they can locate and email a copy where possible.

How can I dispute a Boral charge or request a refund/adjustment?

If you believe you’ve been incorrectly charged, first confirm the details with your builder or contractor and compare them with the Boral invoice or delivery docket. If something still appears wrong—such as an incorrect quantity, duplicate charge, or job that didn’t proceed—contact Boral’s accounts department using the contact number or email on your invoice or via the Contact page on boral.com.au. Provide your invoice number, site address, and proof of payment so they can investigate and, where appropriate, process a credit, refund, or corrected invoice.

I don’t have an account with Boral—how could they have charged my card?

Many Boral transactions are one‑off payments made by homeowners or by tradespeople using a customer’s card for a specific job, without requiring a formal trade account. If you don’t recognise the charge, check with any builder, concreter, landscaper, or contractor who recently did work at your property to see if they used Boral as their concrete or materials supplier. If no one confirms the purchase, contact Boral with the transaction details so they can check their system and advise you on next steps.

Can Boral make recurring or multiple charges to my card?

Boral does not typically run consumer “subscriptions,” but you may see multiple charges if you have several deliveries for an ongoing project, or if a trade or business account is regularly paid by the same stored card. Each load or invoice is usually charged separately as it is delivered or finalised. Review your invoices or statements from Boral to match each charge with a specific job, and contact their accounts team if you suspect a duplicate or incorrect repeat charge.

How do I contact Boral about a charge that I don’t recognise?

Visit boral.com.au and navigate to the Contact or Customer Service section, then select the relevant state (New South Wales) or product area (Concrete) for the correct phone and email details. You can also use the contact information printed on any Boral invoice, quote, or delivery docket you may have. When you call or email, include the transaction date, exact amount, last four digits of your card, and any job or site details so Boral can quickly locate and explain the charge.

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