Boulevard

Software80% confidence

Boulevard is a Los Angeles–based software company that provides a client experience and business management platform with integrated payments for salons, spas, medspas, and other appointment-based self-care businesses.

Los Angeles, CA, USA
joinblvd.com

About Boulevard

Boulevard is a software-as-a-service (SaaS) platform built specifically for appointment-based self-care businesses such as salons, spas, medspas, barbershops, and wellness centers. The platform combines online booking, client relationship management, point-of-sale, marketing tools, and integrated payment processing into a single system designed to deliver a premium client experience and streamline day-to-day operations. Founded in 2016 and headquartered in Los Angeles, Boulevard positions itself as a high-end, experience-focused alternative to generic scheduling and POS software for the beauty and wellness industry. ([softwares.com](https://www.softwares.com/software/boulevard?utm_source=openai))

A charge like “BLVD *TEXA” is very likely a payment processed by Boulevard on behalf of a local salon, spa, medspa, or similar self-care business located in or associated with Texas ("TEXA" being a truncated state/location indicator in the descriptor). In these cases, Boulevard is operating as the payment facilitator and its name appears on the card statement, while the actual service provider’s name is usually shown on your email/SMS receipt, booking confirmation, or in your Boulevard client portal. The transaction itself typically represents a one-time service visit, product purchase, cancellation/no-show fee, or recurring membership/payment plan set up through a business that uses Boulevard. ([businesswire.com](https://www.businesswire.com/news/home/20210921005611/en/Boulevard-Launches-Boulevard-Duo-Sleek-New-Payments-Hardware-for-the-Beauty-Industry?utm_source=openai))

If you have questions about a Boulevard-related charge, first check any recent salon, spa, or medspa visits or memberships you have, especially those in Texas or with locations whose bookings are managed through Boulevard. Look for email receipts, SMS confirmations, or calendar events referencing Boulevard or that business. You can also contact the business directly using their website or social profiles; they can look up the transaction in their Boulevard dashboard by date, amount, and last four digits of your card. If you still can’t identify the charge, you can reach out to Boulevard’s support team via their website and, as a last resort, dispute the transaction with your card issuer, who may place a provisional credit while they investigate. ([support.boulevard.io](https://support.boulevard.io/en/articles/15521146-understanding-your-boulevard-bill?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Boulevard.

  1. BLVD *TEXA REF# 518900009580

Frequently Asked Questions

Why does my bank statement show a charge from “BLVD *TEXA”?

This descriptor indicates a payment processed by Boulevard on behalf of a salon, spa, medspa, or similar self-care business—most likely one located in or associated with Texas. Boulevard is the payment platform, so its abbreviated name (“BLVD *”) appears on your statement, while the underlying business name appears on your receipt or booking confirmation from the salon or spa you visited.

What types of businesses use Boulevard to process payments?

Boulevard is used primarily by appointment-based self-care businesses—salons, spas, medspas, barbershops, nail studios, massage practices, and similar wellness providers. If you see a BLVD* charge, review recent hair, beauty, massage, or aesthetic services, especially those booked online or via a modern booking link. ([zoftwarehub.com](https://zoftwarehub.com/products/boulevard/product-details?utm_source=openai))

Could this BLVD *TEXA charge be for a membership or recurring plan?

Yes. Many salons and medspas on Boulevard sell memberships, packages, or recurring treatment plans that bill automatically on a monthly or periodic basis. Those renewals are processed through Boulevard’s integrated payments, so they can appear as BLVD* charges even if you didn’t visit the location on that exact date. Check any memberships or packages you’ve signed up for with self-care businesses, particularly in Texas or with Texas locations. ([support.boulevard.io](https://support.boulevard.io/en/articles/9693255-vouchers-as-payments-before-and-after?utm_source=openai))

How can I confirm which salon or spa is behind my Boulevard charge?

Start by matching the transaction date and amount to your past appointments or purchases. Search your email and text messages for booking confirmations or receipts that mention Boulevard or list the same amount. The business name, address, and service details are usually in those messages. You can also call the suspected salon or spa and ask them to look up the charge in Boulevard by date, amount, and the last four digits of your card.

How do I dispute a BLVD *TEXA charge I don’t recognize?

First, contact any salons or medspas you use to ask whether they processed a charge on that date and amount through Boulevard. If they can’t find the transaction or you still believe it’s unauthorized, immediately contact your card issuer and report the charge as disputed or potentially fraudulent. Your bank can block your card, issue a replacement, and initiate a chargeback while they investigate. In parallel, you may contact Boulevard via their website with the date, amount, and descriptor to help trace the transaction. ([support.boulevard.io](https://support.boulevard.io/en/articles/5941324-multi-merchant-accounts?utm_source=openai))

Does Boulevard place temporary authorization holds on my card?

Businesses using Boulevard may run small temporary authorizations or full-amount pre-authorizations when you book an appointment, add a card on file, or check in for service. These can show up as pending BLVD* charges that later disappear or settle for the final amount after your service is completed or after a cancellation/no-show policy takes effect. If you see a small or duplicate pending BLVD* amount, wait a few business days to see if it falls off before escalating.

How can I request a refund for a Boulevard-processed transaction?

Refunds must be initiated by the salon, spa, or medspa that ran the charge, not by Boulevard directly. Contact the business that provided the service and request a refund or adjustment; they will process it through their Boulevard dashboard, and the funds will be returned to your card according to your bank’s timelines. Boulevard’s system supports partial or full refunds, but the original processing fee to the business is typically not returned, so some locations may have their own refund policies. ([support.boulevard.io](https://support.boulevard.io/en/articles/5941324-multi-merchant-accounts?utm_source=openai))

Can I cancel future Boulevard charges or subscriptions?

To stop future BLVD* charges, you must cancel any memberships, recurring packages, or standing appointments directly with the business using Boulevard. Log in to their client portal (if offered) or contact them by phone or email and ask to cancel or pause your plan. Once the business updates your account in Boulevard, future automated payments should cease; monitor your statements for the next cycle to ensure no additional BLVD* debits appear.

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