Brass Australia Pty Limited

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Brass Australia Pty Limited is a private Australian company that operates Japanese dining venues in North Sydney under the business names Taruhachi Japanese Bento and Roman Tei Taruhachi, offering bento boxes, izakaya-style dishes, and whisky-focused drinks in an intimate restaurant setting.

Sydney, NSW, Australia
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About Brass Australia Pty Limited

Brass Australia Pty Limited is a privately owned hospitality company based in Sydney, NSW, operating Japanese dining venues in North Sydney under the names Taruhachi Japanese Bento and Roman Tei Taruhachi. These venues focus on homestyle Japanese cooking, including bento boxes, donburi, curries, and izakaya-style share plates, along with a bar program that highlights Japanese whisky and other drinks in an intimate restaurant setting. They typically serve dine‑in guests from lunch through dinner and may also offer takeaway and delivery options through phone orders or third‑party delivery platforms.

A charge from “BRASS AUSTRALIA PTY LIMITED,” “TARUHACHI,” “ROMAN TEI TARUHACHI,” or a similar descriptor may appear on your bank or card statement after you dine in, place a takeaway order, open a bar tab, or order delivery where Brass Australia is the underlying restaurant. The amount can include food, beverages, service charges, and any tips you added when paying. In some cases, your bank may first show a temporary authorization (often matching or slightly higher than the estimated bill) when you open a tab or pay by card, which is later adjusted to the final transaction total. Recurring charges are uncommon for a restaurant, but you might see multiple similar charges if you visit frequently or place repeat takeaway/delivery orders.

If you’re unsure about a Brass Australia charge, start by checking recent dates you dined out, ordered Japanese food for pickup or delivery, or visited a whisky bar in North Sydney. Look for email or SMS receipts from your payment provider, food delivery apps, or your bank’s app that list “Taruhachi” or “Roman Tei” as the merchant, and compare the transaction amount with what you recall spending. For questions or to request a copy of a receipt, contact the restaurant via their Facebook page (search for “Taruhachi Japanese Bento” or “Roman Tei Taruhachi” on facebook.com) or call the venue directly during business hours; they can look up your bill by date, time, and last four digits of your card. If you still don’t recognize the transaction after confirming with the venue, reach out to your bank or card issuer to dispute or block any further unauthorized charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Brass Australia Pty Limited.

  1. BRASS AUSTRALIA PTY NORTH SYDNEY AUS

Frequently Asked Questions

Why do I see a charge from BRASS AUSTRALIA PTY LIMITED on my bank statement?

This charge typically comes from a visit to one of their North Sydney venues, such as Taruhachi Japanese Bento or Roman Tei Taruhachi, where you may have dined in, ordered takeaway, or opened a bar tab. The statement descriptor may show as “BRASS AUSTRALIA PTY LTD,” “TARUHACHI,” “ROMAN TEI TARUHACHI,” or a similar variation, depending on your bank and the payment terminal used. Review any recent Japanese meals or whisky-bar visits around the transaction date to see if this matches your spending.

What are common amounts I might be charged by Taruhachi or Roman Tei Taruhachi?

Typical single-person meals (bento, donburi, or small plates) can range from a modest lunch spend to higher amounts when you add drinks, shared dishes, or whisky. Group dinners or bar tabs can result in larger totals, especially when multiple rounds of drinks are included on a single bill. If the amount looks higher than expected, remember that service charges, public holiday surcharges, or tips you added at the terminal may be included in the final total.

Why do I see a pending or temporary charge from Brass Australia that later changed amount or disappeared?

Some banks show an initial authorization when you open a bar or restaurant tab, or when your card is first processed. This pending amount may differ slightly from the final bill and is later updated to the exact total you signed for, or it may disappear once the completed transaction posts. If you see both an authorization and a final charge, the authorization should drop off automatically within a few business days; you will only be billed for the finalized transaction.

Can Brass Australia charge me on a recurring or subscription basis?

Brass Australia’s restaurants operate as standard dine‑in and takeaway venues and do not typically run subscription or membership billing for everyday customers. However, you may see multiple similar charges if you visit frequently or if separate orders were processed individually on the same day (for example, a lunch visit and a later bar visit). If you ever notice truly regular, scheduled charges that you don’t recognize, contact the venue to confirm they relate to actual visits, then speak with your bank if they cannot be matched.

How can I get a copy of my receipt or verify what was included in the Brass Australia charge?

You can request a receipt by contacting the specific venue you visited—Taruhachi Japanese Bento or Roman Tei Taruhachi—through their Facebook page messaging (via facebook.com) or by calling during opening hours. Provide the date, approximate time, total amount, and the last four digits of your card so staff can locate the transaction in their point‑of‑sale system. They can confirm the items ordered, any surcharges, and tips included in the final amount.

How do I resolve a wrong amount or duplicate charge from Taruhachi or Roman Tei Taruhachi?

First, contact the restaurant directly and explain the discrepancy, sharing your bank statement screenshot (with sensitive details hidden) and the date/time of your visit. In many cases, staff can quickly identify errors such as accidentally processing a bill twice or charging the incorrect table and arrange a refund or adjustment. If you can’t resolve it with the venue or believe the charge is fraudulent, contact your bank or card issuer to dispute the transaction.

Can I get a refund if I was charged but my takeaway or delivery order was incorrect or missing items?

Refunds or partial credits for incorrect or incomplete orders are handled directly by the restaurant or, if you ordered via a delivery app, through that platform’s support. Reach out as soon as possible after the order, provide your order details and photos if relevant, and explain what went wrong. The venue or platform may offer a refund, credit, or replacement, depending on their policy and the situation.

How can I contact Brass Australia’s venues about a charge I don’t recognize?

Search for “Taruhachi Japanese Bento North Sydney” or “Roman Tei Taruhachi” on facebook.com and use the messaging option on their official page, or call the restaurant during their regular service hours. When you contact them, have your transaction date, exact amount, and the name shown on your bank statement ready so staff can look up the payment. They can confirm whether the charge came from their venue and help you understand or correct the transaction if needed.

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