Brasserie Bread

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Brasserie Bread is an Australian artisan bakery and café business specializing in sourdough and handcrafted bread, supplying both wholesale customers and the public through its retail outlets and cafes.

Banksmeadow, New South Wales, Australia

About Brasserie Bread

Brasserie Bread is an Australian artisan bakery and café business known for its long-fermented sourdoughs, handcrafted loaves, and specialty pastries. Based in Banksmeadow, New South Wales, the company supplies bread and baked goods to cafés, restaurants, hotels, and retailers across Australia, as well as serving the public through its own bakery cafés and retail counters. Their range typically includes sourdough loaves, baguettes, rolls, brioche, pastries, and seasonal baked goods, along with coffee and light café-style meals at their venues. They also host bakery tours and bread-making classes from time to time, with bookings generally made online.

A Brasserie Bread charge may appear on your bank or card statement when you make a purchase at one of their bakery cafés or retail counters, place an online order for pickup or delivery, or pay a wholesale invoice or standing order for your business. The description line may look like "BRASSERIE BREAD," "BRASSERIE BREAD BANKSMEADOW," or a similar variation depending on the location and payment processor. You may also see a pre-authorisation or temporary hold if you ordered online, started a catering order, or your payment was verified before the final amount was settled (for example, when adding extras or tips in-store). Wholesale customers might see recurring or regular charges aligned with their delivery schedule and account terms.

If you’re unsure about a Brasserie Bread charge, start by checking recent café visits, takeaway or coffee purchases, online bread orders, catering orders, or any wholesale deliveries linked to your business. Look for email receipts from Brasserie Bread or your café/restaurant’s purchasing system, and review invoices if you have a trade account. For questions, use the contact form or details listed at brasseriebread.com.au and provide the date, amount, and last four digits of the card used so they can look up the transaction. Common issues—like duplicate charges, tips added after the initial authorisation, or confusion between a pending hold and a final transaction—can usually be clarified or resolved by contacting their accounts or customer service team with a copy of your statement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Brasserie Bread.

  1. BRASSERIE BREAD BANKSMEADOW AU

Frequently Asked Questions

Why do I see a Brasserie Bread charge on my card when I only remember buying coffee or a small snack?

Brasserie Bread operates bakery cafés that sell coffee, pastries, sandwiches, and other small items in addition to loaves of bread. Even a quick coffee or snack purchase will appear under their merchant name on your card statement. Check your receipts or recent visits to one of their cafés or retail counters around the date of the charge.

Can Brasserie Bread charges be recurring or appear regularly on my statement?

Yes, recurring charges are most common for wholesale or trade customers who have standing bread deliveries for their café, restaurant, or venue. These invoices are often billed weekly or on a set cycle, and may be paid automatically by card if you’ve arranged that with their accounts team. Regular home customers typically only see one-off charges unless they manually place repeat online orders.

Why is there a small or duplicate Brasserie Bread charge showing as ‘pending’?

You may see a temporary authorisation hold if you ordered online, paid with a card in-store, or if the payment terminal needed to verify your card. In some cases, the initial authorisation and the final adjusted amount (for example, after adding a tip or changing items) may both display temporarily. The authorisation hold should drop off automatically within a few business days, leaving only the final settled amount.

How can I get a copy of a receipt or invoice for a Brasserie Bread transaction?

If you purchased in-store, receipts are issued at the point-of-sale; you can request a copy by contacting the specific Brasserie Bread location with the date, time, and last four digits of your card. For online or catering orders, check your email for an order confirmation or tax invoice sent at the time of booking. Wholesale customers can log into their ordering portal (if provided) or contact the Brasserie Bread accounts team via the details on brasseriebread.com.au to have invoices re-sent.

How do I dispute a Brasserie Bread charge or request a refund?

Contact Brasserie Bread directly before going through your bank, as they can usually clarify or correct the charge more quickly. Reach out via the contact form or phone number listed on brasseriebread.com.au, including your full name, transaction date, amount, and a screenshot of the statement line if possible. Refunds for incorrect or duplicate charges are generally processed back to the original payment card, though timing may vary depending on your bank.

Can I cancel or change a Brasserie Bread catering or online order after I’ve been charged?

Changes or cancellations depend on the notice period and terms that applied when you placed the order. For catering and larger orders, Brasserie Bread usually requires advance notice, and late cancellations may incur a fee or be non-refundable if production has already begun. Contact them as soon as possible using the details in your order confirmation email to discuss options for rescheduling, partial refund, or credit.

I’m a wholesale customer—why has my Brasserie Bread invoice amount changed from previous weeks?

Wholesale invoice amounts can vary based on the quantity and type of products ordered, surcharges (such as public holiday surcharges), delivery fees, or price updates communicated in advance. Check your delivery docket or online ordering history for that period to compare what was delivered against the invoice. If the amount still looks incorrect, contact the Brasserie Bread accounts or sales team using the details on your wholesale documentation or their website.

How can I contact Brasserie Bread about a mystery charge on my statement?

Visit brasseriebread.com.au and use the contact or enquiry form, selecting the topic most relevant to billing or accounts so your message reaches the right team. Include the date and amount of the charge, the name on the card, and the last four digits of the card number; do not send full card details via email. You can also call the main bakery or customer service number listed on their website during business hours in New South Wales for more urgent enquiries.

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