Brodie Hardware

Home & Garden90% confidence

Brodie Hardware is an independently owned local hardware and home improvement store in Cloncurry, Queensland, trading under the Mitre 10 banner and supplying tools, building materials, garden supplies, and general hardware to local residents and tradespeople.

Cloncurry, Queensland, Australia
mitre10.com.au
Owned by Metcash (via Mitre 10 / Independent Hardware Group)

About Brodie Hardware

Brodie Hardware is an independently owned Mitre 10 hardware and home improvement store located in Cloncurry, Queensland. Serving local residents, farmers and tradespeople, the store supplies general hardware, power and hand tools, building and plumbing materials, paint, safety gear, gardening and irrigation supplies, outdoor living products and more. As part of the Mitre 10 network (mitre10.com.au), Brodie Hardware combines the range and buying power of a national brand with local knowledge, ordering in special items on request and supporting local projects and contractors.

A Brodie Hardware charge may appear on your bank or card statement when you purchase items in-store, place a phone order for delivery or pick‑up, or use services such as gas refills, key cutting or equipment hire (if available). Charges are typically one‑off transactions in Australian dollars (AUD), but you may also see periodic charges if you hold a trade account or receive a monthly statement through Mitre 10’s trade billing system. On your statement, the descriptor may reference “Brodie Hardware”, “Mitre 10”, or a combination such as “MITRE10 BRODIE HARDWARE CLONCURRY”, and smaller test or adjustment amounts can appear when a card is pre‑authorised for large or special orders.

If you’re unsure about a Brodie Hardware charge, start by checking any recent receipts, invoices or delivery dockets from the store and comparing dates and amounts. Look through text messages or emails from Mitre 10 for order confirmations or trade statements, and ask other members of your household or business who may have used the card. To query or dispute a transaction, contact Brodie Hardware directly using the phone number and details listed under the Cloncurry store on the Mitre 10 store locator at mitre10.com.au, or visit the store in person with your card and ID so staff can look up the transaction. If you still can’t identify the payment or suspect fraud, contact your bank or card issuer promptly to report and investigate the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Brodie Hardware.

  1. BRODIE HARDWARE CLONCURRY AU

Frequently Asked Questions

Why do I see a charge from Brodie Hardware or Mitre 10 on my statement?

This charge usually relates to a purchase made at the Brodie Hardware Mitre 10 store in Cloncurry, such as tools, hardware, building materials, garden supplies or household items. It may also stem from services like gas bottle refills, paint tinting, key cutting, or a special-order deposit. The statement descriptor may show as “Brodie Hardware”, “MITRE10 BRODIE HARDWARE”, or similar, depending on your bank and card type.

Does Brodie Hardware have subscriptions or recurring charges?

Brodie Hardware generally processes one‑off retail and trade purchases, not consumer subscriptions. The main exception is if you have a Mitre 10/Brodie Hardware trade account, in which case you may receive regular statement payments (for example, monthly) settling multiple invoices. If you see a recurring pattern of charges, check whether they match a trade account statement or regular supply arrangement your business has with the store.

Why is the amount from Brodie Hardware different from the receipt I remember?

Differences can occur if your purchase included additional items (such as screws, fixings, or consumables) added at the counter, or if the total included GST and any delivery or cutting fees. In some cases, an earlier pre‑authorisation (for example, when paying a large special order) may later be replaced by the final amount, making it look like two different charges. Review your printed or emailed invoice and any special‑order paperwork to confirm the exact total.

I don’t recognise this Brodie Hardware transaction. How can I verify what was purchased?

First, match the posted date and amount to any recent visits you or your household made to the Cloncurry Mitre 10 store. If you still can’t identify it, contact Brodie Hardware using the phone number listed for the Cloncurry store on mitre10.com.au and provide the date, exact amount and last four digits of the card. Staff can usually search their point‑of‑sale system to find the matching invoice and tell you what was purchased.

How do I get a refund or return an item purchased from Brodie Hardware?

Brodie Hardware follows the Mitre 10 returns and refund policies, which typically require proof of purchase (receipt, tax invoice or bank statement) and that items are in resalable condition unless they are faulty or covered under consumer guarantees. Visit the store in person with the product and your receipt, or call ahead to confirm what you should bring. Refunds are generally processed back to the original payment method, so it may take a few business days for the credit to appear on your card statement.

Why do I see two similar Brodie Hardware amounts, including a small or pending charge?

When you place a large order or pay a deposit, Brodie Hardware’s payment terminal or the online system may place a pre‑authorisation hold on your card to confirm available funds. This can appear as a pending or temporary transaction separate from the final sale. The pre‑authorisation should automatically drop off after a few business days, leaving only the final posted charge.

Can I cancel a special order or delivery and stop an upcoming charge from Brodie Hardware?

If you arranged a special order, lay‑by or delivery through Brodie Hardware and want to cancel or change it, contact the store as soon as possible using the Cloncurry contact details on mitre10.com.au. Whether a deposit is refundable depends on the product and how far along the order is with the supplier, as some custom or non‑stock items may incur fees. Store staff can explain your options and how any cancellations will be reflected on your card statement.

How can I contact Brodie Hardware about an incorrect or fraudulent charge?

Use the Mitre 10 website (mitre10.com.au) to find the Cloncurry store listing for Brodie Hardware, which includes the current phone number, address and opening hours. Call or visit the store with details of the transaction (date, exact amount, and last four digits of your card) so they can investigate in their system. If they confirm no matching sale or you still suspect unauthorised use, immediately contact your bank or card issuer to report the charge and request a card replacement if necessary.

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