Brussels Airlines

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Brussels Airlines is the flag carrier of Belgium, operating flights across Europe, Africa, and other international destinations.

Brussels, Belgium
Owned by Lufthansa Group

About Brussels Airlines

Brussels Airlines is the flag carrier airline of Belgium and a member of the Lufthansa Group and Star Alliance. It operates an extensive network of short- and medium-haul flights across Europe as well as long-haul services, particularly to and from Africa. The reference “SNBRSSLSAIR” on a card statement is a compressed form of “SN Brussels Airlines,” using the airline’s IATA code “SN” and an abbreviated name.

A charge from Brussels Airlines typically appears when you purchase an airline ticket, pay for checked baggage, select or upgrade seats, or buy onboard services such as food, drinks, or Wi‑Fi. You may also see a charge for changes to an existing booking, fare differences, or service fees processed through their online booking engine, mobile app, call center, or via a travel agent using Brussels Airlines as the ticketing carrier. Sometimes an authorization hold may appear when you first enter your card details; this is usually adjusted to the final ticket amount once the purchase is confirmed.

If you have questions about a Brussels Airlines charge, start by checking your email for booking confirmations under the same date and amount, including tickets purchased for family members or colleagues. You can review and manage your booking using the “My Bookings” section on their website with your booking reference and last name. For further help, contact Brussels Airlines customer service via their official website or local call center; have your booking reference, travel dates, and the exact charge amount ready. If you don’t recognize the transaction, your bank can help you dispute the charge after you’ve confirmed there is no related ticket or service in your name.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Brussels Airlines.

  1. SNBRSSLSAIR

Frequently Asked Questions

Why does my statement show “SNBRSSLSAIR” instead of “Brussels Airlines”?

Many payment systems use shortened or compressed merchant descriptors. “SNBRSSLSAIR” combines Brussels Airlines’ IATA code “SN” with an abbreviated form of its name, so it refers to Brussels Airlines ticketing or related services.

What kinds of purchases result in a Brussels Airlines card charge?

You may be charged by Brussels Airlines for flight tickets, seat reservations, checked baggage, flight changes, fare differences, onboard purchases, or service fees processed directly through their website, app, call center, or a travel agent ticketed on Brussels Airlines.

Can Brussels Airlines place temporary authorization holds on my card?

Yes. When you enter your card details to pay, Brussels Airlines or its payment processor may place a temporary authorization hold to verify funds. This can appear as a pending charge and is normally adjusted or released when the final ticket purchase is completed or expires.

How can I verify which booking a Brussels Airlines charge is linked to?

Search your email for a Brussels Airlines confirmation around the transaction date, then use the booking reference in the “My Bookings” section of brusselsairlines.com. The itinerary page will show your fare, extras (like baggage or seats), and total amount, which should match or closely align with the card charge.

How do I change or cancel a Brussels Airlines booking and avoid extra charges?

Go to brusselsairlines.com and log into “My Bookings” with your booking reference and last name. There you can see change and cancellation options and any associated fees based on your fare conditions. If your ticket is non‑refundable or restricted, changes may be limited or incur additional costs.

How do I request a refund for a Brussels Airlines charge I believe is incorrect?

Use the refund or claim section on brusselsairlines.com to submit a request, providing your booking reference, ticket number, and an explanation of the issue. You can also contact their customer service by phone. Refund eligibility depends on your fare rules, the nature of the disruption or error, and applicable regulations.

Why do I see multiple Brussels Airlines charges for a single trip?

Separate charges may appear if you booked outbound and return legs separately, added baggage or seat reservations after the initial purchase, or paid fees for changes or upgrades on a different date. Check your booking history and emails for each transaction to reconcile them.

How can I contact Brussels Airlines about a billing issue?

Visit brusselsairlines.com and go to the “Help” or “Contact us” section to find local customer service phone numbers and contact forms. For the fastest resolution, have your booking reference, ticket number, travel dates, and a screenshot or exact details of the card charge ready when you reach out.

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