Buffalo Wild Wings

Restaurant90% confidence

Buffalo Wild Wings is a casual dining restaurant and sports bar chain known for its chicken wings, sauces, and televised sporting events.

Atlanta, Georgia, USA
buffalowildwings.com
Owned by Inspire Brands

About Buffalo Wild Wings

Buffalo Wild Wings is a popular American casual dining restaurant and sports bar chain specializing in chicken wings, tenders, burgers, and a wide variety of signature sauces and dry rubs. Locations typically feature numerous big-screen TVs showing live sports, along with a full bar offering beer, cocktails, and other beverages. Guests can dine in, order takeout, or place online orders for pickup or delivery in many areas.

A charge labeled similar to “Buffalo Wild Ecom” or referencing a specific city (such as New Port Richey, FL) is typically from an online or card-not-present transaction with a local Buffalo Wild Wings restaurant. This may include online orders placed through the Buffalo Wild Wings website or app, phone orders keyed into their system, or in-store payments that are processed via their e-commerce gateway. The descriptor may also appear for purchases of gift cards or catering orders.

If you’re unsure about this charge, start by checking your email for order confirmations from Buffalo Wild Wings, reviewing recent app or website orders, and confirming whether a family member used your card. You can also contact the specific restaurant location listed on your receipt or on the Buffalo Wild Wings website, or reach out through their customer service page with the date and amount of the charge for assistance. Your bank or card issuer can help dispute unauthorized transactions if the restaurant cannot locate a matching order.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Buffalo Wild Wings.

  1. BWW GO 3990
  2. Pos Debit 4505 Buffalo Wild Ecom New Prt Rchy FL US

Frequently Asked Questions

Why does my statement say “Buffalo Wild Ecom” instead of Buffalo Wild Wings?

The term “Ecom” in the descriptor indicates that your payment was processed through Buffalo Wild Wings’ e‑commerce or online payment system, often for an online, phone, or app order rather than a traditional card-swiped transaction in the restaurant.

Is a Buffalo Wild Wings online order charged immediately or when I pick it up?

Buffalo Wild Wings typically authorizes and then captures the payment around the time the order is placed and prepared. You may see an initial pending authorization that later finalizes for the actual purchase amount once the order is completed.

Can I get a refund for a Buffalo Wild Wings charge if my order was incorrect or never received?

Refunds are handled directly by the local Buffalo Wild Wings restaurant that prepared your order. Contact that location with your order number, receipt, and date of purchase; they can issue a refund or credit if appropriate. If you ordered through the app or website, you can also start a support request through buffalowildwings.com/contact-us.

How do I contact Buffalo Wild Wings about a mysterious charge on my card?

First, check which city and state appear in the descriptor and look up that specific Buffalo Wild Wings location using the restaurant locator on buffalowildwings.com. Call the store and provide the date, exact amount, and last four digits of your card so they can search their system. If they cannot find a matching order, contact your bank to investigate further.

Does Buffalo Wild Wings place temporary holds on my card for online orders?

Yes, like many restaurants, Buffalo Wild Wings may place a temporary authorization hold on your card to verify funds when you submit your order. This pending amount may differ slightly from the final charge, especially if you add items, adjust tips, or if the system adjusts taxes; the hold should drop off once the final transaction posts.

Why is my Buffalo Wild Wings charge slightly higher than my order total?

The final amount can be higher if you added a tip, modified the order at pickup, or if taxes and fees were updated at the time of completion. Compare your bank charge with the final itemized receipt or confirmation email, which should show the full breakdown including any tip or service fees.

How can I verify if a family member placed this Buffalo Wild Wings order?

Check shared email accounts, the Buffalo Wild Wings app, or any third‑party delivery apps that your household uses for recent orders on that date. Ask whether anyone ordered wings or takeout from the location listed in the descriptor; often a family member used a saved card on file without realizing which name would appear on the statement.

Does Buffalo Wild Wings store my card information for future e-commerce orders?

If you create an account on the Buffalo Wild Wings website or app and choose to save a payment method, your card details may be stored securely for faster checkout. You can manage or remove saved cards within your account settings on buffalowildwings.com or in the app if you no longer want a card on file.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Buffalo Wild Wings

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you