About Buildertrend
Buildertrend is a cloud-based construction management platform headquartered in Omaha, Nebraska, designed for home builders, remodelers, and specialty contractors. The software brings core project functions—like scheduling, budgeting, change orders, time tracking, document storage, and client communication—into a single online workspace accessible from web browsers and mobile apps. Buildertrend is typically purchased by construction companies as a business tool, and many firms roll it into their daily operations for project coordination, subcontractor management, and client updates.
A Buildertrend charge usually appears on a bank or card statement when a construction business or contractor pays for a software subscription. Most charges are recurring monthly or annual subscription fees tied to a specific plan level and number of users; some companies may be billed under a contract with custom pricing, so amounts can vary but are often in the mid-to-high hundreds of dollars per billing cycle for professional builders. You might also see a one-time charge for onboarding, training, implementation services, or an upgrade from a trial or introductory package to a full paid subscription once a free or discounted period ends. In some cases, a small temporary authorization may appear when you first add or update a payment method, which should fall off within a few days.
If you’re unsure why you see “Buildertrend” on your statement, start by checking whether your company, employer, or contracting business uses Buildertrend for project management, or whether you recently signed up for a trial or demo that converted to a paid plan. Look for invoices or email receipts from Buildertrend in the inbox associated with your business account, and log in at buildertrend.com to review your Billing or Account settings for your current plan, billing history, and next charge date. For questions about specific transactions, plan changes, cancellations, or refunds, contact Buildertrend’s support team using the options listed at buildertrend.com (typically in-app chat, support ticket, or phone). Having your company name, account email, and last four digits of the card charged ready will help them quickly identify and resolve any billing issues, such as duplicate charges, unexpected renewals, or plan-level discrepancies.