Burger King

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Burger King is a global fast food restaurant chain specializing in flame-grilled hamburgers and related quick-service menu items.

Miami-Dade County, Florida, United States
bk.com
Owned by Restaurant Brands International

About Burger King

Burger King is a global fast-food restaurant chain headquartered in Miami-Dade County, Florida, known for its flame-grilled burgers, especially the Whopper, as well as chicken sandwiches, fries, breakfast items, desserts, and beverages. The company operates thousands of locations worldwide through both company-owned and franchised restaurants. Customers can order in-restaurant, via drive-thru, through the Burger King app and website (bk.com), and from third-party delivery platforms in many regions. Burger King also offers loyalty rewards (often branded as “Royal Perks” in the U.S.) and digital-only deals through its app.

A Burger King charge may appear on your bank or card statement for a variety of reasons: an in-store or drive‑thru purchase, a mobile order placed through the Burger King app or bk.com, or an order processed by a local franchise location. You may also see a charge related to a food delivery order fulfilled by Burger King but placed through a third-party service, where the descriptor may still show as “Burger King,” “BK,” or the specific store location. Some customers may notice small temporary authorization holds (for example, $1–$30) when using a card at the drive‑thru, kiosk, or in the app, which are later adjusted to the final ticket amount. Recurring or repeated charges can occur if you place multiple orders on different days, reload a Burger King gift card, or use a card stored in the app for separate transactions.

To verify or resolve a Burger King charge, first match the date and amount on your statement with any receipts, email confirmations, or in‑app order history. In the Burger King app, recent orders and digital receipts are usually visible under your account’s “Orders” or “History” section, and store receipts list the restaurant number and contact phone. If you still have questions, contact the specific restaurant listed on your receipt or use the contact form at bk.com (often under “Contact Us” or “Guest Relations”) to report a billing issue, incorrect amount, or unauthorized transaction. If you suspect fraud or cannot locate a corresponding purchase, contact your bank or card issuer promptly to dispute the charge and request a new card if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Burger King.

  1. Burger King Katlenburg-Li DEU

Frequently Asked Questions

Why did I get a Burger King charge when I only visited once?

Burger King locations typically run one card transaction per order, so multiple BK charges usually mean more than one purchase or a combination of a temporary authorization and a final charge. Check your receipts and your Burger King app order history for separate transactions (for example, a morning coffee and an evening meal on the same day). If you see both a small pending amount and a larger final amount, the smaller one is likely an authorization that will drop off in a few days.

What are typical Burger King charge amounts I might see on my statement?

Common charge amounts vary based on your order and location, but a single meal often ranges from about $5–$15 USD before tax, while family or group orders can be $20–$40 or more. Delivery orders placed via the Burger King app or a partner service may be higher due to delivery fees, service fees, and tips. If you see a very small amount (such as $1–$3) listed as pending, it may be a temporary authorization rather than the final sale.

Why do I see a small Burger King charge (like $1) that later disappears?

Some Burger King locations and the Burger King app place a small authorization hold on your card to verify it when you start an order or pay at a kiosk or drive‑thru. This is not the final amount you will be billed. Once the transaction is completed, the authorization is replaced with the actual total, and the temporary amount should fall off your account within a few business days, depending on your bank.

How can I get a copy of my Burger King receipt or verify a mobile/app order?

If you ordered through the Burger King app or bk.com, you can usually find your receipts in the app under “Orders” or “History,” where each transaction lists the total amount, date, and store location. For in‑store or drive‑thru purchases, the paper receipt is your primary proof of purchase; if you no longer have it, some restaurants may be able to look up recent transactions using the date, time, and last four digits of your card. For delivery orders via third-party apps like DoorDash, Uber Eats, or Grubhub, check the order history in that service’s app.

How do I resolve being charged the wrong amount by a Burger King restaurant?

First, compare the amount on your bank statement with the total shown on your receipt or in-app order details to confirm the discrepancy. If the amount is incorrect, contact the specific Burger King restaurant directly (the phone number and store number are typically on the receipt) and explain the issue; many locations can process a correction or refund. If the restaurant cannot resolve it, use the contact form on bk.com under Guest Relations or Customer Support with details of the transaction, and consider contacting your bank to dispute the charge if needed.

Can Burger King charges be recurring like a subscription?

Burger King does not generally offer subscription-style billing for regular customers; each restaurant visit or order is a separate transaction. However, if you save your card in the Burger King app, it can be charged each time you place a new order without re-entering your details, which may look like recurring charges on your statement. Some promotional programs or meal plans, where available, still bill per transaction rather than as automatic monthly subscriptions.

How do I contact Burger King about a charge I don’t recognize?

If your receipt or statement includes a store address or phone number, start by calling that restaurant and asking for the manager to review the transaction. If you can’t identify the specific location, visit bk.com and go to the “Contact Us” or “Guest Relations” section to submit a detailed inquiry, including the exact charge amount, date, and how it appears on your statement. If you believe the charge is fraudulent and not tied to any Burger King visit or app order, notify your bank or card issuer immediately to dispute the charge and secure your account.

What should I do if I see a pending Burger King charge that never completes?

A pending Burger King charge may be an authorization hold that will automatically drop off if the transaction was cancelled, declined, or adjusted. This is common if an order was started but not completed, or if the cashier had to rerun your card. Typically, such holds clear within a few business days; if it remains pending longer than a week, contact your bank or card issuer for an update, and you may also speak with the Burger King location where you attempted the purchase.

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