McDonald's

Fast Food100% confidence

McDonald's is a global fast food restaurant chain known for hamburgers, chicken products, french fries, breakfast items, desserts, and beverages, operating tens of thousands of locations worldwide.

Chicago, Illinois, United States
mcdonalds.com
Owned by McDonald's Corporation

About McDonald's

McDonald’s is a global fast food restaurant chain headquartered in Chicago, Illinois, with tens of thousands of locations in more than 100 countries. The brand is best known for menu items like the Big Mac, Quarter Pounder, Chicken McNuggets, Egg McMuffin, French fries, soft drinks, coffee, and desserts such as McFlurry and sundaes. Customers can order in-restaurant, at the drive‑thru, via self‑service kiosks, or through the McDonald’s mobile app and website, and in many areas McDonald’s also partners with third‑party delivery services. McDonald’s frequently runs limited‑time offers, combo meals, and value menus, and many locations participate in loyalty or rewards programs accessible through the official app.

A McDonald’s charge may appear on your bank or card statement after you place an order in person, via the drive‑thru, through the McDonald’s app, on mcdonalds.com, or via a linked delivery partner (where the descriptor may still reference McDonald’s). Depending on how your bank formats transactions, the charge description might include the restaurant number, city, state, or “McDonalds”/“MCDONALD’S” plus the location. You may see charges for one‑time purchases of food and beverages, mobile orders, gift card purchases, in‑app orders, or loyalty redemptions that still include taxes and fees. Occasionally, you might see a small temporary authorization or a pending amount (for example, at kiosks or when using certain digital wallets) that later settles to the correct final total.

If you’re unsure about a McDonald’s charge, start by reviewing your recent visits and any orders placed through the McDonald’s app or a delivery service tied to your card. Check the McDonald’s app order history or your email for digital receipts, and compare dates and amounts with what appears on your statement. For questions about a specific order, you can contact the restaurant directly using the phone number listed on your receipt or via the location finder at mcdonalds.com; for app‑related billing issues, use the “Help” or “Contact Us” section within the McDonald’s app or website. If you suspect an error or unauthorized use, contact McDonald’s customer support and your bank or card issuer promptly so they can review, reverse fraudulent transactions if needed, and issue a new card where appropriate.

Bank Statement Variations

70 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to McDonald's.

  1. KFC KINGS MEADOWS KINGS MEADOWS AUS
  2. MCD'S #9901 OAKLAND CA
  3. MCDONALD'S F12345
  4. MCDONALDS #3321 SF CA
  5. MCDONALDS ADELAI AIR ADELAIDE AIR AU
  6. MCDONALDS ALBANY ALBANY AUS
  7. MCDONALDS ALBANY ORAN ORANA AUS
  8. MCDONALDS AYR AYR AU
  9. MCDONALDS BAIRNSDALE BAIRNSDALE AUS
  10. MCDONALDS BATHURST BATHURST AU
  11. MCDONALDS BRAESIDE BRAESIDE AUS
  12. MCDONALDS BRIS DOMAIR BRISBANE AIR AU
  13. MCDONALDS BROOKLYN BROOKLYN AUS
  14. MCDONALDS BROOME BROOME AU
  15. MCDONALDS BROOME BROOME AUS
  16. MCDONALDS CAMPBELLTWN CAMPBELLTOWN AU
  17. MCDONALDS CHELTENHAM CHELTENHAM AUS
  18. MCDONALDS CLYDE\LOT 4 280 BERWICK\CLYDE\3978 AUS
  19. MCDONALDS COFFS NTH COFFS HARBOUR AUS
  20. MCDONALDS CROYDON CROYDON AUS
  21. MCDONALDS DEVONPORT DEVONPORT AUS
  22. MCDONALDS DT 0486 GRIFFITH AUS
  23. MCDONALDS DT 1379 MAREEBA AUS
  24. MCDONALDS DUBBO DUBBO DC AU
  25. MCDONALDS DUBBO EAST DUBBO EAST AU
  26. MCDONALDS ERINA ERINA AU
  27. MCDONALDS ESPERANCE ESPERANCE AUS
  28. MCDONALDS EUROA EUROA AUS
  29. MCDONALDS FORBES FORBES AUS
  30. MCDONALDS FOREST LAKE FOREST LAKE AUS
  31. MCDONALDS GEELONG NTH GEELONG NORTH AUS
  32. MCDONALDS HORSHAM HORSHAM AUS
  33. MCDONALDS IRYMPLE MILDURA AU
  34. MCDONALDS KALGOORLIE KALGOORLIE AUS
  35. MCDONALDS KNGS MEADWS KINGS MEADOWS AUS
  36. MCDONALDS LITHGOW LITHGOW AU
  37. MCDONALDS LUCAS BALLARAT AUS
  38. MCDONALDS MAYLANDS MAYLANDS AUS
  39. MCDONALDS MEL AIR T4 MELBOURNE AI AU
  40. MCDONALDS MILDURA MILDURA AU
  41. MCDONALDS MOOROOPNA MOOROOPNA AU
  42. MCDONALDS MOREE MOREE AUS
  43. MCDONALDS MORWELL MORWELL AUS
  44. MCDONALDS MOUNT ISA MOUNT ISA AU
  45. MCDONALDS MUDGEE MUDGEE AU
  46. MCDONALDS MURDOCH MURDOCH AU
  47. MCDONALDS O CONNOR\390 SOUTH ST\OCONNOR\
  48. MCDONALDS OLYMPIC BLV HOMEBUSH AUS
  49. MCDONALDS PALMERSTON PALMERSTON AU
  50. MCDONALDS RANDWICK II RANDWICK AUS
  51. MCDONALDS RICHLANDS RICHLANDS AU
  52. MCDONALDS ROSEHILL ROSEHILL AU
  53. MCDONALDS ROSEMEADOW ROSEMEADOW AU
  54. MCDONALDS SHEPPARTON SHEPPARTON AU
  55. MCDONALDS SMITHFLD II SMITHFIELD AU
  56. MCDONALDS ST LEONARDS ST LEONARDS AUS
  57. MCDONALDS SYD DOMESTI MASCOT AU
  58. MCDONALDS SYD DOMESTI MASCOT AUS
  59. MCDONALDS SYDNEY GATE SYDNEY AUS
  60. MCDONALDS TOOWOOMBA E TOOWOOMBA AUS
  61. MCDONALDS TUART HILL TUART HILL AU
  62. MCDONALDS TUART HILL TUART HILL AUS
  63. MCDONALDS WARNBRO WARNBRO AU
  64. MCDONALDS WEST RING R SUNSHINE AUS
  65. MCDONALDS WILLIAMTOWN WILLIAMTOWN AUS
  66. MCDONALDS WINDSOR WINDSOR AU
  67. McDonald's Michendorf DEU
  68. McDonalds Thornleigh AU
  69. McDonalds 640047
  70. Merchant Name McDonalds 640047

Frequently Asked Questions

Why do I see a McDonald’s charge on my card when I paid in cash?

This usually means your card was used for a different McDonald’s purchase than the one you remember paying in cash for, such as a separate visit, a mobile/app order, or a delivery order. Check your McDonald’s app order history, email receipts, and any recent delivery orders (e.g., Uber Eats, DoorDash) associated with your card. If you still can’t match the charge, contact your bank to check for possible unauthorized use and consider requesting a new card.

Why is the McDonald’s amount on my statement higher than my receipt total?

Differences can come from tax, tips (where applicable), add‑ons, or app/digital wallet adjustments that were not clearly noticed at checkout. Also confirm whether the charge was from an in‑store order or a delivery order, which may include service and delivery fees, as well as higher menu prices. Compare the posted transaction with your paper or digital receipt, and if the amount is clearly incorrect, contact the restaurant or McDonald’s customer support with the order date, time, and location.

Does McDonald’s place temporary authorization holds on my card?

Some locations and payment methods (especially contactless payments, in‑app orders, or self‑service kiosks) may trigger a temporary authorization for an estimated amount to verify your card. This can appear as a pending charge that’s slightly higher or different from the final total. The authorization is automatically adjusted or dropped when the actual purchase amount is captured, typically within a few business days. If a pending amount doesn’t clear or adjust, contact your bank or card issuer first, then follow up with the restaurant if needed.

How can I get a receipt or see my order history for McDonald’s charges?

For in‑restaurant or drive‑thru purchases, the receipt is printed at the time of sale; you can ask the crew for a reprint shortly after the order if you’re still on‑site. For mobile or web orders through the McDonald’s app or mcdonalds.com, you can view and download receipts in the app under your Order History. If you used a delivery partner (such as Uber Eats, DoorDash, or Just Eat), your receipt and order details will be in that service’s app or website under your account history.

Can I get a refund or adjustment for an incorrect McDonald’s charge?

Refunds and adjustments are generally handled by the specific restaurant that fulfilled your order or by the app/platform you ordered through. If your order was incorrect, items were missing, or you were clearly overcharged, contact the restaurant promptly using the information on your receipt or via the location finder at mcdonalds.com, ideally within the same day. For McDonald’s app orders, use the in‑app Help or Contact Us section to report an issue with a specific order. For delivery orders, request a refund or credit through the delivery app’s support so it can be processed according to their policies.

Does McDonald’s have subscriptions or recurring billing that could cause monthly charges?

McDonald’s typically does not offer traditional subscription plans that bill you automatically each month like streaming services would. However, you may see repeated charges if you frequently use the McDonald’s app or if multiple family members use the same saved card for separate orders. If you notice recurring patterns you don’t recognize, review order histories in the McDonald’s app and any delivery apps linked to your card, and ask family members who might have access to your payment method.

Why is the McDonald’s descriptor on my statement different from the restaurant I visited?

Card statements often show a billing descriptor that includes “MCDONALD’S” or “MCDONALDS,” plus an abbreviated store number, city, state, or corporate code that may not perfectly match the branding you saw on‑site. Some franchise locations also process payments through a parent or management company whose name may appear in the transaction description. If the city, date, and approximate amount line up with a visit you made, it is likely the same transaction. If they don’t, gather the transaction details and contact your bank and McDonald’s support for clarification.

How do I contact McDonald’s about a charge I don’t recognize?

First, note the transaction date, exact amount, and any descriptor text from your statement. Then, check your receipts, McDonald’s app order history, and any delivery apps to see if you can match the charge. If you still can’t identify it, visit mcdonalds.com and use the Contact Us section or the restaurant locator to call the specific location you suspect processed the charge. In cases of suspected fraud or card theft, contact your bank or card issuer immediately to dispute the transaction and secure your account.

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