KFC

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KFC is a global fast food restaurant chain specializing in fried chicken, chicken sandwiches, and related side dishes, operating thousands of franchised and company-owned locations worldwide.

Louisville, Kentucky, United States (with brand headquarters operations also in Plano, Texas)
kfc.com
Owned by Yum! Brands

About KFC

KFC (Kentucky Fried Chicken) is a global fast-food restaurant brand known for its fried chicken, chicken sandwiches, tenders, and a variety of sides like mashed potatoes, coleslaw, biscuits, and fries. Founded in the United States and now headquartered in Louisville, Kentucky, with brand operations in Plano, Texas, KFC operates thousands of franchised and company-owned restaurants worldwide. Customers can order in-store, at the drive-thru, via the KFC website (kfc.com), or through the KFC mobile app in participating regions. In many areas, KFC also partners with third-party delivery services.

A KFC charge may appear on your bank or card statement after you make a purchase at a restaurant, place a mobile or online order, or pay for delivery. Depending on your location and bank, the descriptor might include terms like “KFC,” “Kentucky Fried Chicken,” a store number, city name, or the name of a delivery platform if you ordered through a partner app. While KFC does not typically use subscription billing, you might see multiple charges if you placed separate orders on the same day, added a tip after the initial payment, or if your bank shows a temporary authorization hold before the final transaction posts.

If you are unsure about a KFC charge, start by checking your recent receipts, email confirmations, and order history in the KFC app or on kfc.com (if you placed a digital order). Compare the date, location, and amount with your statement, and remember that tips, taxes, and delivery fees can change the final total. For questions about a specific transaction, you can contact the restaurant directly (the phone number is usually on your receipt or can be found via the store locator on kfc.com) or reach KFC customer support through the “Contact Us” section of their website or app. If you suspect fraud or a card was used without permission, contact your bank or card issuer immediately to dispute the charge and request a card replacement.

Bank Statement Variations

12 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to KFC.

  1. 6668_Campbelltown_KFC Campbelltown AU
  2. KFC 2212 PARKES AUS
  3. KFC ALBANY ALBANY AUS
  4. KFC BAC BRISBANE AIRP AUS
  5. KFC BUNBURY FORUM BUNBURY AUS
  6. KFC BUNBURY SOUTH BUNBURY AUS
  7. KFC MOREE MOREE AUS
  8. KFC REDBANK PLAINS REDBANK PLAI AU
  9. KFC SWANSTON401 MELBOURNE AUS
  10. KFC TREENDALE AUSTRALIND AUS
  11. KFC WEST CITY MALL - 6 AUCKLAND NZL
  12. KFC* Flowerdale kfc.com.au AUS

Frequently Asked Questions

Why do I see a KFC charge on my bank statement when I didn’t eat there today?

Many banks take 1–3 days to fully post card transactions, so a KFC visit from a prior day may appear later on your statement. Also check whether a family member or authorized user on your card used it at KFC, or whether you placed an online or delivery order that processed under a store location in a different city. If none of these apply, contact your bank and KFC customer support to investigate possible unauthorized use.

Why did KFC charge me more than the price I saw on the menu or in the app?

Final totals at KFC can be higher than menu prices because of sales tax, applicable service or delivery fees, and any tip you added. If you ordered through a third-party delivery service, their fees and menu pricing may differ from in-restaurant prices. Review your itemized receipt in-store, in your email, in the KFC app, or in the delivery app to see a breakdown of charges. If something looks incorrect, contact the restaurant or the delivery partner that processed your order.

Why do I see two KFC charges or both a pending and a posted amount?

Some banks first show a temporary authorization amount when you pay at KFC (especially for contactless or mobile payments), followed later by the final posted charge with the correct total. In most cases, the pending authorization will drop off automatically within a few business days. If both charges fully post and don’t reverse, contact the KFC location listed on your receipt or reach out through the Contact Us form on kfc.com with the date, amount, and last four digits of your card so they can review the duplicate.

Can KFC sign me up for a subscription or recurring charge?

KFC does not normally offer consumer subscription plans, so recurring monthly KFC-branded charges are uncommon. However, you may see multiple similar amounts if you frequently place mobile or delivery orders around the same price point. If you notice what looks like a subscription or regularly repeating charge that you don’t recognize, review your KFC app account, any linked delivery apps, and then contact your bank to block further payments if needed.

How can I get a refund or adjustment for an incorrect KFC charge?

For most billing issues, refunds and adjustments are handled directly by the KFC restaurant that prepared your order or by the delivery service you used. Bring your paper receipt or digital receipt (from the app or email) and explain the issue—such as being charged twice, being charged for missing items, or being billed the wrong amount. If you ordered through a third-party delivery partner, use that app’s help/support section to request a refund. If you cannot resolve it with the merchant, your bank or card issuer may allow you to dispute the charge.

How can I find details or a receipt for my KFC charge?

If you ordered in person, the printed receipt from the register or drive-thru will list the store number, date, time, and amount that should match your statement. For web or app orders, check your email for an order confirmation or open the KFC app or kfc.com account and look under your order history to view past receipts. If you no longer have a receipt, the restaurant may be able to look up the transaction using the date, approximate time, and last four digits of your card, though this can vary by location.

Why does the KFC charge show a different city or store name than the one I visited?

Card descriptors often use the legal business name, franchisee name, or a central billing location instead of the storefront address. This can make the city or name on your statement look different from the restaurant where you placed your order. Compare the date and amount to confirm it matches your visit; if still unsure, call the phone number for that KFC location (found via the store locator on kfc.com) and ask them to verify the transaction.

What should I do if I think my card was used fraudulently at KFC?

If you don’t recognize a KFC charge and no one with access to your card made a purchase, contact your bank or card issuer immediately to report suspected fraud and request a new card. You can also contact the KFC restaurant shown on the charge, providing the date, time, and amount so they can check their records or security footage where possible. Promptly disputing the transaction with your bank helps protect you under their fraud and chargeback policies.

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