Business Chamber Queensland

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Business Chamber Queensland, formerly the Chamber of Commerce & Industry Queensland (CCIQ), is the peak business body representing and supporting small and medium-sized enterprises across Queensland through advocacy, training, advisory services and business resources.

Brisbane City, Queensland, Australia
businesschamberqld.com.au

About Business Chamber Queensland

Business Chamber Queensland (formerly Chamber of Commerce & Industry Queensland – CCIQ) is the peak independent, not‑for‑profit business body for the state of Queensland. From its head office at Level 14, 300 Queen Street, Brisbane, it represents and supports tens of thousands of small and medium‑sized enterprises across every region and industry through membership packages, workplace relations advice, sustainability programs, international trade services and advocacy to government.([businesschamberqld.com.au](https://businesschamberqld.com.au/about/?utm_source=openai)) They offer tiered memberships such as Business Connect, Business Essentials, Business Evolve and Business Partner, ranging from $37.50 to $416.50 per month plus GST (or $450 to $4,998 per year plus GST), each including varying levels of hotline support, resources, networking, events and export documentation discounts.([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership))

A charge from Business Chamber Queensland on your bank or card statement is most commonly related to one of these paid membership plans, billed either annually or in 12 monthly direct‑debit instalments (for example, around $37.50, $75, $249 or $416.50 plus GST, or the equivalent annual amounts).([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) Other common reasons include fees for consulting sessions (typically from $260 per hour for members or $325 per hour for non‑members, excluding GST), workplace training courses purchased through their shop, event tickets, or international trade services such as Certificates of Origin or ATA Carnets.([businesschamberqld.com.au](https://businesschamberqld.com.au/member-consulting/?utm_source=openai)) In some cases you may see a pending or temporary authorisation if you recently updated your card details in the member portal or switched your payment method from invoice to direct debit; this usually settles to the final membership, event or service amount once processed by your bank.

If you’re unsure about a Business Chamber Queensland charge, first log into your member portal or check your email for recent invoices or receipts linked to your ABN or business name, as all membership fees and most services are invoiced and detailed there.([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) Compare the amount and date on your statement with your current membership tier (Business Connect, Business Essentials, Business Evolve or Business Partner) and any recent training, events or export documentation you’ve ordered. If anything doesn’t match, contact their membership team on 1300 731 988 or email [email protected] with your business details and a screenshot of the charge so they can confirm the source; note that membership fees are generally non‑refundable unless required by law, but billing errors or duplicate charges can be investigated and corrected under their membership terms and conditions.([businesschamberqld.com.au](https://businesschamberqld.com.au/contact-us/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Business Chamber Queensland.

  1. CCIQ RISBANE Q AUS

Frequently Asked Questions

What are the typical Business Chamber Queensland amounts I might see on my bank statement?

The most common recurring amounts relate to membership fees: Business Connect at $37.50 per month or $450 per year, Business Essentials at $75 per month or $900 per year, Business Evolve at $249 per month or $2,988 per year, and Business Partner at $416.50 per month or $4,998 per year (all plus GST).([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) You may also see once‑off amounts linked to consulting (often multiples of $260 or $325 plus GST per hour), training courses, event tickets, or export documentation fees.

Why am I still being charged after my Business Chamber Queensland membership year ended?

Memberships run for a 12‑month term from the date you pay your membership fee and are set to renew unless you cancel in line with their terms and conditions.([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) If you pay via direct debit in 12 monthly instalments, charges will continue through the full membership year and then into a new term if you don’t provide written notice of cancellation before renewal. Check the renewal date and any renewal notice emails, then contact the membership team if you believe your membership should have been stopped.

How do I cancel or not renew my Business Chamber Queensland membership to stop future charges?

To cancel, you need to provide written notice to Business Chamber Queensland in accordance with the membership terms—this is usually done by emailing the membership team or responding to a renewal notice before the renewal date.([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) Once processed, your membership and associated billing will cease at the end of your current 12‑month term, and you should no longer see new charges beyond that date. Keep a copy of the cancellation email and any confirmation they send for your records.

Are Business Chamber Queensland membership fees refundable if I no longer want the service?

Under their membership terms and conditions, the annual membership fee is generally non‑refundable unless required by law.([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) This means that if you resign or stop using services partway through a term, you usually will not receive a partial refund of fees already paid, though you’ll typically retain access to entitlements until the end of the membership year. If you believe there has been an error or you were charged incorrectly, contact them directly to request a review.

What is the $260 or $325 Business Chamber Queensland charge on my card?

Business Chamber Queensland offers member consulting sessions that start from $260 per hour for members and $325 per hour for non‑members, excluding GST.([businesschamberqld.com.au](https://businesschamberqld.com.au/member-consulting/?utm_source=openai)) If you recently booked a one‑hour or multi‑hour advisory session in areas like workplace relations, sustainability or international trade, the charge you’re seeing is likely the consulting fee for that service.

Why do I see a new Business Chamber Queensland charge after updating my card details?

If you updated your payment method in the member portal or moved to direct debit, your bank may first show a pending or small test authorisation before the full membership or invoice amount is processed. This is a normal card verification step and either falls away or converts to the final charge once settled by your bank. If the pending amount doesn’t match any invoice or appears twice, contact Business Chamber Queensland on 1300 731 988 or via the “Email us” link on their Contact Us page so they can verify the transaction.([businesschamberqld.com.au](https://businesschamberqld.com.au/contact-us/))

How can I get a tax invoice or receipt to match a Business Chamber Queensland charge on my statement?

Log into your member dashboard or the online shop using the email associated with your business; invoices and receipts for membership, training and services are typically stored there.([businesschamberqld.com.au](https://businesschamberqld.com.au/Membership)) You can also email [email protected] or use the general “Email us” contact on their website with your business name, ABN and the last four digits of the card used so they can resend the relevant invoice.([businesschamberqld.com.au](https://businesschamberqld.com.au/contact-us/))

Who should I contact if I don’t recognise a Business Chamber Queensland charge?

Start by checking internally whether another director, manager or staff member with purchasing authority may have joined the Chamber, booked training, or ordered export documentation using the business card. If no one recognises the transaction, contact Business Chamber Queensland’s membership or accounts team on 1300 731 988 or via their Contact Us page, providing the transaction date, exact amount and any reference from your bank.([businesschamberqld.com.au](https://businesschamberqld.com.au/contact-us/)) They can confirm whether the charge came from a membership, event, consulting session or other service, and advise next steps, including corrections if there’s been an error.

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