C2C Laundry

Personal Care90% confidence

C2C Laundry is an Australian company that operates self-service laundromats under various 'Laundrette' business names across Western Australia and other states.

Osborne Park, Western Australia, Australia

About C2C Laundry

C2C Laundry is an Australian company that operates modern, self-service laundromats, trading under various “Laundrette” names across Western Australia and some other states. Their sites typically feature coin- and card-operated washing machines and dryers, large-capacity machines for doonas and blankets, and extended opening hours. Many locations are unattended, with instructions and pricing displayed on in-store signage and on the payment terminals.

A “C2C Laundry” (or similarly labelled Laundrette) charge on your bank or card statement usually relates to a self-service wash or dry cycle you paid for at one of their laundromats. These payments may be processed as a single one-time charge for each machine you start, or as a combined amount if you used multiple machines in a short period. In some cases, you may see a small temporary authorization hold when you tap or insert your card on the payment terminal, with the final settled amount matching the actual cost of your chosen cycle(s). Recurring charges are uncommon, but you might see repeated transactions if you use the same laundromat regularly or on a weekly schedule.

If you’re unsure about a C2C Laundry charge, first consider when you or someone in your household last used a laundromat and whether it may have been operating under a generic “Laundrette” or “Coin Laundry” name. Check your bank statement for the date, time, and location details (if shown) and compare with your recent activity. For questions or disputes, visit the laundromat where the charge occurred and look for posted contact details for the operator or payment service, often displayed on the wall or on the card terminal. You can also contact your bank for more information about the transaction reference, and if you suspect fraud, ask your bank to investigate and potentially block or replace your card.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to C2C Laundry.

  1. LAUNDRY C2C OSBORNE PARK AU

Frequently Asked Questions

Why did I get a C2C Laundry charge on my card when I used a self-service laundromat?

C2C Laundry operates the payment systems for various self-service laundromats, often branded simply as a “Laundrette” or “Coin Laundry.” When you tap or insert your debit/credit card to start a washer or dryer, the payment is processed under the C2C Laundry merchant name, which is why it appears that way on your statement.

Why is the C2C Laundry amount higher than the price shown on the machine?

The total charge can be higher if you started more than one machine (for example, a washer and a dryer) in a short period, or if you selected premium cycles such as hot wash or extra-large capacity. Some payment providers also group multiple small transactions into a single combined charge. Compare the total on your statement to the number of cycles you ran and the prices shown on the machine labels at the laundromat.

Do C2C Laundry laundromats have subscriptions or recurring billing?

C2C Laundry locations are typically pay‑per‑use and do not require a subscription or membership. Each wash or dry cycle is a separate transaction charged at the time you start the machine. If you see multiple charges from C2C Laundry, they are usually individual visits or multiple machines used on different days rather than an ongoing subscription.

Why do I see a small or duplicate C2C Laundry charge that later disappears?

Some C2C Laundry payment terminals place a small temporary authorization hold when you first tap or insert your card to verify it. This can appear as a low amount or a duplicate pending transaction that is later adjusted to the final cost of your cycles. Authorization holds should automatically drop off or be replaced by the correct final amount within a few business days.

How can I get help or request a refund for a faulty wash or dry at a C2C Laundry site?

If a machine failed to start or stopped mid‑cycle, note the machine number, time, date, and amount charged, and take a photo of any error message if possible. Most C2C Laundry-operated laundromats display a phone number, email address, or QR code for support and refund requests on the wall or near the payment terminal. Contact that support line with your transaction details; if you can’t find it, you may also ask your bank for the full transaction description, which can include contact information for the operator.

Can I cancel or reverse a C2C Laundry charge after I’ve started a machine?

Once a wash or dry cycle has started and the payment is approved, it generally cannot be cancelled through the machine or terminal. If there was an error (for example, the machine did not run or the door did not lock), you’ll need to contact the support details posted at the laundromat to request a review and possible refund. Keep your bank transaction record and note the exact time and location to speed up the process.

What are typical prices for C2C Laundry washers and dryers?

Pricing varies by location and machine size, but self-service laundromats operated by companies like C2C Laundry generally charge separate amounts for washers (often higher for large or hot cycles) and dryers (often based on time). The exact prices for each cycle are printed on stickers or signage on the machines and sometimes on the payment terminal screen before you confirm payment. Always check these prices before tapping your card so you know what to expect on your statement.

How can I confirm which C2C Laundry location a specific charge came from?

Look at the transaction details in your online banking, as some banks include a short location descriptor or suburb in the merchant description for C2C Laundry charges. Match the date and approximate time with when you last visited a laundromat and consider who in your household might have used a card. If it still doesn’t match your activity, contact your bank to request the full transaction record and, if needed, start a dispute for a potential unauthorized charge.

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