Cafe Defne

Restaurant95% confidence

Cafe Defne is a local Turkish and Mediterranean café/restaurant located in the Forest Lakes Forum shopping centre, offering kebabs, grilled dishes, and coffee in a casual setting.

Thornlie, Western Australia, Australia
cafedefne.com.au
Owned by Gholami Holdings Pty Ltd

About Cafe Defne

Cafe Defne is a Turkish and Mediterranean café-restaurant located in the Forest Lakes Forum shopping centre in Thornlie, Western Australia. Known for its casual, family-friendly setting, Cafe Defne serves a range of dishes such as kebabs, grilled meats, Turkish pides, gozleme, salads, and traditional sweets, along with hot and cold beverages including Turkish coffee. The café caters to dine-in customers, takeaway orders, and often works with local delivery platforms, providing a relaxed spot for breakfast, lunch, and dinner in the Thornlie area.

A charge from Cafe Defne on your bank or card statement usually relates to a visit to the restaurant for food and drinks, a takeaway order, or a delivery processed through their payment system or a partnered delivery platform. The transaction might appear under a descriptor such as “CAFE DEFNE THORNLIE” or similar, and the amount will typically match your bill including any extras like sides, drinks, or surcharges (for example, weekend or public holiday surcharges, or card processing fees). In some cases, you may see an initial pending amount or small variance due to authorization holds from your bank when you tap or insert your card, especially for contactless or pay-at-counter terminals.

If you’re unsure about a Cafe Defne charge, start by checking the date, location (Thornlie/Forest Lakes), and amount against your receipts, text/email order confirmations, or food delivery app history. Review family members’ or colleagues’ purchases if you share a card. For questions about a specific transaction, you can contact the café directly using the phone or contact details listed on cafedefne.com.au or on your receipt, and provide the transaction date, exact amount, and the last four digits of your card so they can look it up on their point-of-sale system. If you still believe a charge is incorrect after speaking with the café, contact your bank or card issuer to dispute the transaction or request a chargeback according to their policies.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cafe Defne.

  1. GHOLAMI HOLDINGS PL\SH 37 115 MURDOCH RO

Frequently Asked Questions

Why do I see a charge from Cafe Defne on my bank statement?

Most Cafe Defne charges come from in-person payments at their Thornlie location, takeaway orders, or orders placed through a delivery partner that passes the transaction through as “Cafe Defne.” The amount should match your food and drink bill, including any card surcharge or weekend/public holiday surcharge if applicable. Check receipts in your wallet, your SMS/email order confirmations, or your food delivery app order history for the same date and amount.

What are typical charge amounts from Cafe Defne?

Typical charges from Cafe Defne can range from small amounts (around AU$5–AU$15) for coffee, snacks, or a light meal, to AU$20–AU$50 or more for full meals, shared platters, or multiple kebab and grill dishes. Larger amounts may reflect group dining, catering-style takeaway, or combined orders on one bill. If an amount looks higher than expected, confirm whether multiple meals, extras, or surcharges were added to the same transaction.

Why is there a pending or duplicate-looking Cafe Defne charge on my card?

Some banks briefly show a pending authorization when you tap or insert your card at Cafe Defne’s payment terminal, which may look like a duplicate charge. The final settled amount should appear within a few days, and any extra pending authorization will usually drop off automatically. If a pending charge remains for more than 5–7 business days or you see two completed charges for the same transaction, contact both your bank and Cafe Defne with the transaction details to investigate.

How can I get a copy of my receipt for a Cafe Defne purchase?

If you need a receipt, check whether you were given a printed docket at the time of payment or if a digital receipt was sent by a delivery app. If you no longer have it, contact Cafe Defne using the details on cafedefne.com.au or the Forest Lakes Forum directory and provide the transaction date, approximate time, amount, and last four digits of your card. They may be able to reprint or email a copy of the receipt from their point-of-sale system.

How do I resolve a charge from Cafe Defne that I don’t recognize or believe is incorrect?

First, verify the date, time, and amount against your own visits to the Forest Lakes Forum area or any food delivery orders placed that day, and check with family members who might have used your card. If you still don’t recognize the charge, contact Cafe Defne directly with your statement details so they can search their records and confirm what was purchased. If you suspect fraud or cannot resolve the issue with the café, notify your bank or card issuer immediately to dispute the charge and, if needed, request a card replacement.

Can Cafe Defne set up subscriptions or recurring charges on my card?

Cafe Defne operates as a traditional café-restaurant and typically charges per visit or per order, not via subscriptions or membership plans. If you see multiple similar charges over several days or weeks, it is more likely to reflect repeated visits, repeated delivery orders, or a card that has been stored in a food delivery platform. If you see recurring charges you did not authorize, contact both the delivery service (if applicable) and your bank.

Why is the Cafe Defne amount slightly higher than the menu prices I remember?

The final Cafe Defne charge can be higher than base menu prices if you added extras (sides, drinks, sauces), upgraded sizes, or dined at a time when public holiday or weekend surcharges applied. There may also be a small card processing surcharge, and delivery app orders can include service and delivery fees. Compare the charge to your itemized receipt or the order breakdown in your delivery app to identify the additional amounts.

How can I contact Cafe Defne about a billing or charge question?

You can reach Cafe Defne using the phone number and contact details listed on their website, cafedefne.com.au, or through the contact information shown on your physical receipt. When you call or visit, have your bank statement, transaction date and time, exact amount, and last four digits of your card ready so staff can locate the transaction in their system. If the charge came via a delivery platform, you may also need to open a support ticket through that app for adjustments or refunds.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Cafe Defne

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you