Cafe Lola is a locally owned café in Hobart, Tasmania, serving healthy, locally sourced breakfasts, brunches, and lunches with a focus on clean eating and paleo-inspired dishes, plus coffee and smoothies.
Cafe Lola is a locally owned café in Hobart, Tasmania, known for healthy, locally sourced breakfasts, brunches, and lunches. With a menu that leans toward clean eating and paleo-inspired dishes, they serve items such as grain-free options, fresh salads, protein-focused breakfasts, and gluten-conscious treats, alongside specialty coffee, teas, and smoothies. The café focuses on local Tasmanian produce and a relaxed, casual dining experience for both dine‑in and takeaway guests.
A charge from Cafe Lola may appear on your bank or card statement when you pay for food or drinks in-store, place a takeaway order, or use a delivery / ordering platform that bills under the café’s name. Common scenarios include a single one-time purchase for a meal, prepayment for a group booking or catering, the addition of a tip or surcharge, or a payment processed via a mobile wallet (such as Apple Pay or Google Pay). In some cases, you may see an authorization hold or a slightly different amount if you opened a tab or if your bank converts the purchase from Australian dollars to your local currency.
If you’re unsure about a Cafe Lola charge, first check your recent receipts, email confirmations, or food delivery app history around the date of the transaction. The charge descriptor on your statement may look like “CAFE LOLA HOBART TAS” or similar. To clarify any questions, you can contact the café directly using the details on their website at cafelola.com.au or visit in person during business hours with your statement and ID. If you believe a charge is incorrect, speak with the café about a possible refund or correction; if it cannot be resolved, you can then contact your bank or card issuer to dispute the transaction.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cafe Lola.
Why do I see a charge from CAFE LOLA HOBART on my statement when I don’t remember dining there?
Cafe Lola transactions typically appear with descriptors like “CAFE LOLA HOBART TAS” or similar. Check if you or someone in your household recently bought coffee, breakfast, brunch, or takeaway near the date shown. Also review any food delivery or ordering apps you use, as some orders placed through those services are billed under the café’s own name rather than the app. If you still don’t recognize it, contact Cafe Lola directly with the date and amount so they can look up the transaction.
Can Cafe Lola charges be recurring or part of a subscription?
Cafe Lola is a restaurant and generally only processes one‑time charges for food, drinks, and occasional catering or event deposits. They do not typically offer subscription meal plans or automatic recurring billing. If you see similar Cafe Lola amounts on multiple dates, it is most likely due to repeat visits or frequent takeaway orders, not a formal subscription. Review your receipts or app order history to confirm each visit.
Why is the final Cafe Lola charge higher than the amount on my receipt?
A higher amount can occur if a tip was added at the terminal, a public holiday or weekend surcharge applied, or your bank added foreign transaction or currency conversion fees if your card is not Australian. In rare cases, an estimated preauthorization (for example, when opening a tab) may differ from the final settled amount once your exact total is known. Compare the statement amount to your itemized receipt, including any tip or surcharge lines, and contact the café if something doesn’t match.
What is this small pending or duplicate Cafe Lola charge on my card?
Some banks show a temporary authorization when your card is first tapped or inserted, which may be for a small test amount or an estimated total. Once the payment is finalized, the authorization is either adjusted to the correct total or falls away, leaving only the actual charge. These pending holds usually disappear within a few business days. If a hold remains or you’re seeing a true duplicate after a week, contact both Cafe Lola and your bank to investigate.
How can I get a copy of my receipt for a Cafe Lola transaction?
If you paid in-store and opted out of a printed receipt, Cafe Lola can often reprint or email a copy if you provide the exact date, approximate time, total amount, and last four digits of the card used. Check first in your email, food delivery apps, or digital wallet, as some systems automatically store receipts there. If you cannot visit in person, use the contact details on cafelola.com.au to request a copy remotely.
How do I resolve a charge error or request a refund from Cafe Lola?
Start by contacting Cafe Lola directly as soon as you notice the issue, ideally with your statement, any receipts, and the exact amount and date of the charge. In many cases—such as being charged twice, a mistakenly added item, or incorrect tipping—they can reverse or adjust the transaction through their payment terminal or point‑of‑sale system. If the café confirms they’ve processed a refund, it may take a few business days to appear on your account. If you can’t reach a resolution with the café, follow up with your bank or card issuer to initiate a dispute.
Could this Cafe Lola charge be from a food delivery or online order instead of dining in?
Yes, if Cafe Lola partners with online ordering or delivery platforms, some orders are billed under the café’s name rather than the app’s name. Check your order history within any delivery or ordering apps you use around the transaction date. The timing and total (including delivery fees or service charges) should match what you see on your bank statement. If you still can’t match it, contact Cafe Lola with details so they can verify whether the order came through their system.
How can I contact Cafe Lola about a charge on my card?
Visit cafelola.com.au for up‑to‑date contact information, including phone number, email, and current opening hours. When you reach out, have your bank statement handy with the date, exact amount, and the name on the card, as this helps staff locate the transaction in their system. If you’re local, you can also bring your statement into the café during quieter hours to discuss the charge in person.