Calau

Restaurant90% confidence

Calau is a popular pinxos and tapas restaurant and bar located near Port Bo beach in the center of Calella de Palafrugell on Spain’s Costa Brava, known for its wide variety of freshly prepared tapas and pintxos.

Calella de Palafrugell, Girona, Spain

About Calau

Calau is a well-known tapas and pintxos restaurant and bar located just steps from Port Bo beach in the heart of Calella de Palafrugell, on Spain’s Costa Brava. The venue is popular with both locals and visitors for its relaxed atmosphere, selection of freshly prepared tapas, pintxos displayed at the bar, local seafood dishes, and a wide range of wines, vermouths, beers, and cocktails. Guests typically order small plates to share, either seated at tables or standing at the bar, making it a casual spot for both light bites and full meals.

A charge from CALAU, CALAU BAR, CALAU RESTAURANTE, or similar wording on your bank or card statement usually relates to a food and beverage purchase made at the restaurant. This may include dine-in meals, drinks at the bar, shared tapas, or group tabs that one person settled on their card. In some cases, you might see a pre-authorization or pending amount if you opened a tab, which can differ slightly from the final charged amount once the bill is closed and tips or adjustments (if applicable) are added.

If you do not immediately recognize the Calau charge, first think back to any recent trips to Calella de Palafrugell or group outings where someone may have used your card to pay the restaurant bill. Check your email, text messages, or travel booking apps for receipts or photos from that day, which may help confirm the visit. To resolve questions, you can contact the restaurant directly via the contact details on their official website (calaubar.com) or by phone during their opening hours; have your transaction date, exact amount, and the name on the card ready so they can look up the bill. Common issues—such as mistaken duplicate charges or confusion over a group tab—are typically resolved by speaking with the restaurant, which can verify the original receipt and, if necessary, process an adjustment or refund through their payment terminal provider.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Calau.

  1. CALAU BAR

Frequently Asked Questions

Why do I see a charge from CALAU or CALAU BAR on my card statement?

This charge usually comes from a food and beverage purchase made at Calau, a tapas and pintxos restaurant in Calella de Palafrugell, Spain. It can represent a sit-down meal, bar tab, or shared tapas bill that was paid in full on your card. If you traveled to the Costa Brava or dined with a group where one person paid the full check, it is likely connected to that visit.

What are typical amounts I might see charged by Calau?

Typical charges at Calau can range from small amounts (around €10–€25) for a few tapas and drinks, to €30–€60 or more for a full meal with multiple dishes and a bottle of wine for two. Larger group dinners or shared tabs can be significantly higher depending on the number of people and what was ordered. The exact amount on your statement should match the total shown on the printed receipt you received at the restaurant.

Does Calau offer subscriptions or recurring billing?

No, Calau does not operate on a subscription or membership model; it is a traditional restaurant and bar. All charges should correspond to one-time visits for food and drinks. If you see recurring monthly charges with the Calau descriptor, contact your bank or card issuer, as that pattern is not typical for this merchant.

Why is there a pending or slightly different amount from Calau on my statement?

When you open a bar or restaurant tab, the payment terminal may place a temporary pre-authorization hold on your card to ensure funds are available. This pending amount can be slightly higher or a round number, and the final posted charge will reflect the exact bill once the tab is closed, including any tip if applicable. The pre-authorization should disappear automatically within a few business days, leaving only the final settled amount.

How can I get a copy of my receipt from Calau?

If you need a receipt, contact Calau directly using the phone number or email listed on their official website, calaubar.com. Provide the approximate date and time of your visit, the last four digits of your card, the charged amount, and the name on the card so staff can search their records. They can typically provide a reprinted receipt or confirmation of the transaction details.

How do I dispute or query a charge from Calau that I don’t recognize?

Start by confirming whether any family members, travel companions, or colleagues used your card at Calau during a visit to Calella de Palafrugell. If the charge still seems unfamiliar, contact the restaurant directly with the transaction date and amount to verify the bill against their records. If they cannot match the transaction or you suspect fraud, promptly contact your bank or card issuer to file a dispute and request further investigation.

Can Calau issue refunds or correct billing mistakes?

Yes, if there has been a clear billing error—such as a duplicate charge, an incorrect amount, or items added by mistake—Calau can usually process a partial or full refund through the same payment terminal used for the original transaction. You will need your transaction details and, ideally, the original receipt to make this easier. Refunds may take several business days to appear back on your statement, depending on your bank’s processing times.

How can I contact Calau about a payment or charge on my statement?

You can reach Calau using the contact information provided on their official website, calaubar.com, which typically includes a phone number and possibly an email address or contact form. Calling during local opening hours is often the fastest way to resolve billing questions. When you contact them, have your statement in front of you so you can provide the exact date, amount, and cardholder name for the transaction in question.

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