Calendly

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Calendly is an online scheduling and appointment booking platform that helps individuals and organizations automate meeting scheduling and calendar coordination.

Atlanta, GA
calendly.com

About Calendly

Calendly is an online scheduling and appointment booking platform designed to eliminate back‑and‑forth emails when setting up meetings. Based in Atlanta, GA, Calendly connects with popular calendars such as Google Calendar, Microsoft Outlook, and iCloud to automatically show your real-time availability and prevent double bookings. It’s widely used by sales teams, recruiters, consultants, customer success teams, and individual professionals to offer booking links, automate reminders, and streamline how meetings are scheduled.

A Calendly charge may appear on your bank or card statement when you pay for one of their paid plans (such as Standard, Teams, or Enterprise), upgrade from the free plan, add more users (seats), or purchase add-ons like advanced routing or integrations. Charges are typically billed monthly or annually in advance, depending on the billing cycle you chose during signup. You might also see a charge after a free trial ends and converts to a paid subscription, or a small temporary authorization when you first add or update a payment method, which usually disappears within a few days.

If you’re unsure about a Calendly charge, start by logging into your account at calendly.com and visiting the Billing or Account/Plans section to view your current subscription, invoices, and payment history. Check whether you manage multiple workspaces or teams, as billing might be tied to a specific organization, email address, or team account. For help, visit support.calendly.com to search their help center or submit a support request; include the last 4 digits of the card, the charge date, currency, and amount so they can locate the transaction. Common issues—such as duplicate subscriptions under different emails, charges after a trial, or annual renewals—are usually resolved by updating your plan, consolidating accounts, or requesting a prorated adjustment or refund where their policies allow.

Bank Statement Variations

4 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Calendly.

  1. CALENDLY +18009799850 US
  2. CALENDLY +18009799850 GA
  3. CALENDLY +18009799850 USA
  4. CALENDLY ATLANTA GA

Frequently Asked Questions

Why do I see a Calendly subscription charge on my bank or card statement?

You’re seeing a Calendly charge because you (or your organization) subscribed to a paid plan like Standard, Teams, or Enterprise, or upgraded from the free plan. Calendly bills in advance on either a monthly or annual basis, so the charge usually corresponds to the start of a new billing period. In some cases, a free trial you started may have automatically converted to a paid plan if it wasn’t cancelled before the trial ended.

What are Calendly’s typical subscription prices and billing options?

Calendly offers a Free plan with limited features and paid plans that are billed per user (seat). Common options include Standard (entry-level paid tier) and Teams (for groups and advanced workflows), available with monthly or discounted annual billing; prices vary by region and current promotions but are generally in the low-to-mid double digits (USD) per user per month. Larger organizations can subscribe to an Enterprise plan with custom pricing, security controls, and onboarding. You can see exact, up-to-date prices by going to calendly.com/pricing or checking the Billing/Plans section inside your account.

How can I cancel my Calendly subscription or stop future charges?

To cancel, log into calendly.com, go to your Account or Billing/Subscription settings, and select the option to downgrade or cancel your paid plan at the end of the current term. If you’re on an annual plan, cancellation will stop auto-renewal at the next renewal date, but you’ll retain access to paid features until the period expires. For team or organization accounts, only an owner or admin with billing permissions can change or cancel the subscription, so you may need to contact your workspace or IT administrator.

Why was I charged by Calendly after a free trial or after I thought I cancelled?

Calendly trials typically convert automatically to a paid subscription at the end of the trial unless you downgrade to the Free plan or cancel beforehand. If you cancelled mid-cycle or just before renewal, you may still see a charge for the most recent billing period if the renewal had already processed. Log in and check your Billing or Plans page to confirm your current status and next renewal date; if you believe you were charged in error, contact Calendly support with your account email and transaction details to request a review.

Does Calendly place temporary authorization holds or $0–$1 test charges?

Calendly (through its payment processors) may place a small temporary authorization when you first add or update a card on file, to verify that the payment method is valid. These are not actual charges and generally appear as $0, $1, or a similarly small amount, then drop off your statement within a few business days. If the authorization does not clear or appears as a posted charge, you can share a screenshot and transaction details with Calendly support for clarification.

How do I get a receipt or invoice for my Calendly charge?

Receipts and invoices are available in your Calendly account under Billing, Invoices, or Payment History, where you can view, download, or email PDF copies. The billing contact on the account also typically receives invoices by email each time you’re charged. If you’re part of a team or enterprise account, you may need to contact your admin or the person who manages billing to access the full invoice history.

How can I request a refund from Calendly if I didn’t mean to renew or was charged unexpectedly?

Refund eligibility depends on Calendly’s current refund policy and the specifics of your subscription (monthly vs. annual, how long ago you were charged, and whether the service has been used). If you believe the renewal or charge was a mistake, gather the date, amount, last 4 digits of the card, and the email associated with the account, then submit a request via support.calendly.com. Explain whether this was an accidental renewal, duplicate subscription (e.g., two emails or workspaces), or unauthorized use so the support team can investigate and advise on possible credits or refunds.

What should I do if I don’t recognize a Calendly charge or it’s tied to an email I can’t access?

Start by searching your email (including work and alternate addresses) for keywords like “Calendly receipt,” “Welcome to Calendly,” or “Your Calendly invoice” to identify the associated account. If you still can’t locate it, contact Calendly via their help center and provide the exact charge amount, currency, date, and the first/last name on the card so they can attempt to match it to an account. If support confirms there is no matching account or you suspect fraud, contact your bank or card issuer to dispute the charge and block unauthorized use.

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