California Chicken Cafe

Restaurant95% confidence

California Chicken Cafe is a Los Angeles–area fast-casual restaurant chain specializing in rotisserie chicken, hearty salads, wraps, and sides. Founded in 1991, it focuses on convenient, relatively healthy takeout meals at an affordable price.

Encino, CA
califchickencafe.com

About California Chicken Cafe

California Chicken Cafe is a fast-casual restaurant chain based in the Greater Los Angeles area, known for its rotisserie chicken, large composed salads, wraps, and classic sides like potatoes and vegetables. The first location opened on Melrose Avenue in Hollywood in 1991, and the brand has since expanded to multiple locations across Los Angeles, the San Fernando Valley, and nearby cities such as Santa Monica, Encino, Chatsworth, El Segundo, and others. The company markets itself as a convenient option for quality, relatively healthy food with an emphasis on value, quick service, and takeout-focused operations.([califchickencafe.com](https://www.califchickencafe.com/about-us?utm_source=openai))

A charge from “TST CALIFORNIA C” or similar on a card statement is very likely a purchase at California Chicken Cafe processed through Toast’s point-of-sale system (TST* is a common Toast POS prefix). This could be an in-store order, a phone order keyed into their Toast terminal, a takeout pickup, or catering ordered through their Toast-powered online ordering pages, which list multiple CCC locations.([order.toasttab.com](https://order.toasttab.com/online/california-chicken-cafe-dtla-dtla-9-809-s-hill-st?utm_source=openai)) Many customers use CCC for quick lunches, dinners, and office or event catering, so transaction amounts can range from a single meal to larger catering tickets.

To verify or resolve questions about a California Chicken Cafe charge, customers should first check recent receipts, email confirmations, or online ordering accounts associated with CCC or Toast. The company’s website provides location pages with phone numbers and a contact section where guests can reach out with billing or order issues.([califchickencafe.com](https://www.califchickencafe.com/about-us?utm_source=openai)) If a charge looks unfamiliar, compare the transaction date and location against when you or a family member might have visited or ordered delivery from any CCC location; if it still seems incorrect, you can contact the specific store or use the website’s contact form to request a receipt lookup or billing review, and if needed, dispute the charge with your card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to California Chicken Cafe.

  1. CHK PURCHASE TST CALIFORNIA C LosAngeles CA 00000000 070039

Frequently Asked Questions

Why does my statement show “TST CALIFORNIA C” or “TST* CALIF CHICKEN” instead of California Chicken Cafe?

The “TST” prefix indicates that your transaction was processed using Toast, the point-of-sale system that California Chicken Cafe uses. The actual merchant is California Chicken Cafe; the descriptor may be truncated to something like “TST CALIFORNIA C” or “TST* CALIF CHICKEN” due to character limits on card statements.

What types of purchases typically result in a charge from California Chicken Cafe?

Charges from California Chicken Cafe usually come from in-store or takeout food orders, online orders placed through their Toast ordering pages, or catering orders for offices and events. These are one-time food purchases rather than ongoing subscriptions, and the amount will depend on what was ordered (for example, a single salad and drink versus multiple whole chickens and sides for a group).

Does California Chicken Cafe have any recurring subscription or membership charges?

No, California Chicken Cafe does not operate a subscription or membership program that bills customers automatically. All charges should correspond to specific food orders (takeout, delivery, or catering) placed by you or someone using your payment card.

How can I get a copy of my receipt or verify the details of a California Chicken Cafe charge?

To obtain a receipt, first check your email if you requested a digital receipt at checkout or when ordering online. If you don’t have it, visit califchickencafe.com, find the location you visited, and call the store with the transaction date, approximate time, amount, and last four digits of your card so they can look up the order. You can also use the website’s contact form to request help if you’re not sure which location processed the charge.

What should I do if I don’t recognize a California Chicken Cafe charge on my card?

Start by confirming whether you or a family member used your card at any California Chicken Cafe location or ordered CCC via a delivery service around the transaction date. If nobody recognizes it, contact the nearest CCC location or use the website’s contact page to request an order lookup using the charge amount and date. If they cannot find a matching transaction or you suspect fraud, immediately contact your bank or card issuer to report the charge and request a dispute.

Why is the charge amount from California Chicken Cafe higher than I expected?

The total may include tax, add-ons (such as extra chicken, avocado, or sides), bottled drinks, or desserts that increase the final price beyond the base menu items. For online or catering orders, service fees or delivery-related charges (if ordered through a third-party platform) can also raise the total. Reviewing the receipt or order confirmation will clarify each line item included in the charge.

Can I get a refund or adjustment if there was a mistake with my California Chicken Cafe order?

If an item was missing, incorrect, or charged in error, contact the specific California Chicken Cafe location that prepared your order as soon as possible, ideally the same day. Provide your receipt or order details, and the manager can typically offer a replacement, store credit, or a partial or full refund depending on the issue and their in-store policy.

How are online orders with Toast billed when I order from California Chicken Cafe?

When you place an online order through California Chicken Cafe’s Toast-powered ordering pages, your card is authorized at the time of ordering and then captured when the order is completed. On your statement, this may appear with a “TST” or “TOAST” prefix followed by an abbreviated version of the California Chicken Cafe name and possibly the store location. Any temporary authorization that is not completed should automatically drop off your account within a few days.

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