About Calxa
Calxa is an Australian software company based in Townsville, Queensland, that specialises in budgeting, cash flow forecasting, and management reporting tools. Its cloud-based platform is designed primarily for nonprofits, accountants, bookkeepers, and small-to-medium businesses that need board-ready reports, grant acquittals, and scenario planning without complex spreadsheets. Calxa integrates with popular accounting systems (such as Xero and MYOB) to automate the import of financial data, helping organisations create accurate budgets, cash flow projections, and consolidated reports across multiple entities.
A Calxa charge on your bank or card statement usually relates to a software subscription or add-on service purchased at calxa.com. This may be a recurring monthly or annual subscription fee, an upgrade to a higher plan (for example, adding more organisations or users), or a charge after a free trial period ends and converts to a paid plan. You might also see temporary authorisation holds when you first sign up or update your payment method; these are used to verify your card and normally disappear within a few days without being fully processed.
If you’re unsure about a Calxa charge, first log in to your Calxa account and review your Subscription or Billing section to confirm the active plan, billing dates, and invoices. Look for an emailed tax invoice or receipt sent from Calxa at the time of billing, and check whether a colleague, accountant, or finance team member set up the subscription on behalf of your organisation. To resolve questions, use the support or contact forms on calxa.com or refer to the contact details on your invoice; provide the last four digits of the card, the exact charge amount, and date so support can locate the transaction. If the charge is unexpected or appears incorrect, Calxa support can clarify what was billed, adjust your plan, or advise on refunds or cancellation options according to their current billing policy.