CapCut is a free all-in-one video editing application and platform offering mobile, desktop, and web-based tools for creating and sharing short-form and long-form video content.
CapCut is a free, all‑in‑one video editing platform developed by ByteDance, the company behind TikTok. It offers mobile apps (iOS and Android), desktop software (Windows and macOS), and a web editor at capcut.com for creating and editing both short‑form and long‑form video content. CapCut provides tools like multi‑track timelines, filters, transitions, auto‑captions, AI-powered effects, music and sound libraries, stock footage, and a large library of templates optimized for social media platforms.
A CapCut charge may appear on your bank or card statement when you purchase a CapCut Pro subscription, buy premium assets (such as effects, fonts, or stock clips), or upgrade cloud storage. Most consumer charges are tied to CapCut Pro, which unlocks advanced features, removes certain usage limits, and may remove or change watermarks on export. Subscriptions are usually billed monthly or annually through the Apple App Store, Google Play Store, or directly via capcut.com, and may follow a free trial period that automatically renews unless cancelled in time. You may also see small temporary authorizations when you first add or update a payment method.
If you’re unsure about a CapCut charge, first sign in to your CapCut account (mobile app or capcut.com) and check the “Settings” or “Manage Subscription” area, as well as your Apple ID / Google Play subscriptions or ByteDance account billing page if you subscribed on the web. Compare the amount and date with your subscription price, renewal date, or any recent in‑app purchases. To resolve questions, you can contact CapCut support through the in‑app help center or via the support links on capcut.com, and you may need to provide screenshots of the charge, your CapCut username, and the email or account ID used. For billing issues—such as accidental renewals, duplicate charges, or problems cancelling—refunds are typically requested through Apple or Google for mobile purchases, or through CapCut/ByteDance billing support for web purchases, subject to their respective refund policies.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CapCut.
Why was I charged by CapCut if the app is supposed to be free?
CapCut’s core editing features are free, but there are paid options such as CapCut Pro subscriptions, premium templates, effects, and additional cloud storage. If you see a charge, it’s likely tied to an upgrade to CapCut Pro or a premium in‑app purchase made through the App Store, Google Play, or capcut.com. Check your purchase history in the relevant store or in your CapCut account settings to see the specific item that was billed.
What are the typical CapCut Pro subscription prices and billing periods?
CapCut Pro is usually offered as a recurring subscription with monthly and annual plans. In many regions, pricing is around US$9.99 per month or US$74.99 per year, though exact amounts and currency vary by country, platform, and promotions. Your statement will show the charge on your renewal date, and it will recur automatically until you cancel. Always verify the latest prices in the CapCut app, app store listing, or on capcut.com before subscribing.
How do I cancel my CapCut Pro subscription so I stop getting charged?
You must cancel CapCut Pro through the same platform where you subscribed. If you subscribed via the Apple App Store, go to your iPhone/iPad Settings > Apple ID > Subscriptions and cancel CapCut there; for Google Play, open the Play Store app > Profile > Payments & subscriptions > Subscriptions. If you subscribed on the web at capcut.com, log in, go to Account or Billing/Subscription, and select the option to cancel or turn off auto‑renew. After cancelling, you’ll typically retain Pro access until the current billing period ends.
Why do I see a small or pending CapCut charge (like $0, $1, or a very low amount)?
CapCut or the payment processor (Apple, Google, or a card gateway) may place a small temporary authorization hold on your card to verify that the payment method is valid. These authorization amounts are not actual charges and should disappear or be reversed within a few business days. If a small amount remains posted longer than a week, contact your bank or card issuer and check your purchase history in the app store or on capcut.com to confirm whether it converted into a real purchase.
How can I request a refund for a CapCut Pro renewal or accidental purchase?
Refunds are generally handled by the platform you used to pay. For Apple users, go to reportaproblem.apple.com, sign in with your Apple ID, locate the CapCut transaction, and request a refund. For Google Play, open the Play Store, go to your order history, select the CapCut order, and choose the refund option if available. For subscriptions or purchases made directly via capcut.com or other ByteDance billing pages, contact CapCut support through the official help center or billing/contact links, providing the order ID, date, and the email tied to your account; refunds are subject to their policy and are not guaranteed.
Why was I charged by CapCut after a free trial ended?
CapCut Pro trials typically convert into a paid subscription automatically at the end of the trial period unless you cancel before the renewal date. If you started a trial via the App Store, Google Play, or capcut.com and did not cancel in time, the first billing cycle charge will appear on your statement. Check your subscription page to confirm the start and end dates of the trial, and if you believe you were charged in error, follow the refund process for your platform as soon as possible.
How can I verify which CapCut account or device a charge is linked to?
Start by checking your Apple ID or Google account purchase history to see which email and device made the transaction, then match that with the CapCut account logged in on that device. In CapCut, open the app, go to Settings or Profile, and verify the username or email connected to Pro benefits or purchases. If multiple family members use the same card, ask them to check their devices for active CapCut Pro subscriptions. If you still can’t locate the account, contact CapCut support with the last four digits of the card, the charge date, amount, and any transaction ID (but never share your full card number).
How do I contact CapCut about a billing or charge issue?
You can reach CapCut support through the in‑app help center by going to Settings > Help & Feedback (wording may vary) and submitting a ticket with screenshots of the charge and account details. On desktop or web, visit capcut.com and look for Support, Help Center, or Contact links to access FAQs and submit a request. When contacting support, include your CapCut username, the email associated with your account, the platform used for purchase (Apple, Google, or web), the exact charge amount, currency, and transaction date to speed up resolution.