CartHub

Software80% confidence

CartHub is a software platform that lets businesses quickly build and run online stores, complete with themes, add‑ons, and integrated e‑commerce tools.

Deer Park, New York, United States
cart-hub.com

About CartHub

CartHub is a software-as-a-service (SaaS) e‑commerce platform that provides tools for creating, customizing, and managing online stores. Through its web-based store builder, users can launch a storefront in a few guided steps, choose from a library of themes and designs, and extend functionality with a large catalog of plug‑and‑play add‑ons. The service emphasizes being a one‑stop solution, combining templates, integrations, technical support, and mobile-friendly options to help merchants operate and grow their online businesses. ([cart-hub.com](https://cart-hub.com/))

A charge labeled “Cart Hub” on a card statement is likely associated with a subscription or one‑time payment for CartHub’s store builder or related add‑on services. CartHub offers tiered monthly plans (such as Basic, Pro, and Enterprise) that include features like unlimited products, hosted sub‑domains, social media, shipping and payment gateway integrations, and, on higher tiers, mobile apps, rewards, or marketing tools. Merchants might see these recurring transactions monthly after a trial period ends, or when upgrading between plan levels. ([cart-hub.com](https://cart-hub.com/))

If you’re unsure about a CartHub charge, log into the CartHub dashboard (using the email address that typically receives invoices) to review your active plan, billing history, and any installed paid add‑ons. Look for confirmation emails and invoices from the cart-hub.com domain that match the date and amount of the charge. If something looks incorrect, you can contact CartHub’s support through their website for clarification, to downgrade or cancel a plan, or to dispute unexpected renewals. When contacting them or your card issuer, have the date, amount, last four digits of the card, and any related account email ready to speed up resolution. ([cart-hub.com](https://cart-hub.com/))

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CartHub.

  1. CART HUB
  2. Cart Hub

Frequently Asked Questions

Why do I see a recurring charge from “Cart Hub” on my card statement?

CartHub sells subscription plans for its online store builder and related add‑ons. If you see a repeating monthly charge, it’s likely your active CartHub plan or a paid add‑on tied to your account and billing cycle. Check your CartHub account billing section to confirm the plan level and renewal date.

What are the typical CartHub subscription amounts I might see charged?

CartHub advertises tiered monthly plans (for example, Basic, Pro, and Enterprise) at different price points, plus any applicable taxes. The exact amounts can vary by plan, promotions, and region, so log into cart-hub.com and review the current pricing and your invoices to match the specific amount you see on your statement. ([cart-hub.com](https://cart-hub.com/))

How do I cancel my CartHub subscription to stop future charges?

Sign in to your CartHub account, go to the billing or subscription section, and either downgrade to a free option (if available) or follow the prompts to cancel your paid plan before the next renewal date. After cancelling, monitor your email for a confirmation message and keep it for your records.

Can I get a refund for a CartHub charge I didn’t expect?

Refunds are handled case‑by‑case based on CartHub’s terms of service and refund policy. If you were charged after forgetting to cancel a trial or renewal, contact CartHub support through their website immediately with your account email, invoice number, and charge details. They can confirm eligibility for a partial or full refund, or explain why a refund isn’t available.

Why was I charged by CartHub after a free trial?

CartHub’s paid plans typically convert automatically at the end of a free trial unless you cancel before the trial period ends. If you entered card details when starting a trial, your first paid month will be billed on the trial end date. Check your account’s billing page to see when your trial converted and what plan you’re on.

How can I verify that a CartHub charge is legitimate and not fraud?

First, check whether you or someone in your business recently created or managed a CartHub store using the same card or billing email. Log into cart-hub.com to view invoices and payment history. If you can’t find an associated account, or if the charge details don’t match any services you recognize, contact CartHub support and your card issuer to investigate and, if necessary, dispute the transaction.

Does CartHub place small temporary authorization holds on my card?

CartHub may place a small temporary authorization when you first add or update a payment method to verify the card. These test amounts often appear as pending and should drop off automatically within a few days without posting as an actual charge. If an authorization remains or posts as a real charge, contact your card issuer and CartHub support with the transaction details.

Where can I find invoices or receipts for my CartHub charges?

Invoices and receipts are typically available within your CartHub account under billing, invoices, or payment history. You may also receive PDF receipts or payment confirmations by email from a cart-hub.com address. Download or save these documents when reconciling your accounting or if you need proof of payment for a dispute.

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