Catering Project

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Catering Project is an Australian catering company providing delivered corporate and event catering, offering crafted platters, boxes, and full-service event catering across Sydney and Melbourne.

Sydney, New South Wales, Australia
cateringproject.com.au

About Catering Project

Catering Project is an Australian catering company specialising in delivered corporate and private event catering, with operations centered in Sydney and services also available in parts of Melbourne. They offer curated platters, breakfast and morning tea boxes, sandwich and salad selections, grazing tables, and full-service event catering with staff for conferences, board meetings, product launches, and private celebrations. Orders are usually placed online through cateringproject.com.au, with options for scheduled delivery to offices, venues, and homes, as well as add-ons like beverages, desserts, and dietary-specific items.

A charge from “Catering Project” (or similar descriptors like “CATERING PROJECT SYDNEY” or “CATERINGPROJECT.COM.AU”) will typically appear on your bank statement when you place an order through their website or over the phone, or when a corporate event is billed to your card. This may include one-time catering orders, recurring or repeated corporate orders, or adjustments for changes in guest numbers. You might also see separate charges for delivery fees, last-minute additions, weekend/after-hours surcharges, or pre-authorisation holds if a venue booking or staffed event requires a security bond. In some cases, an initial pending amount may be replaced by the final, adjusted total after the event or delivery is confirmed.

If you’re unsure about a Catering Project charge, start by checking your email for order confirmations or invoices from cateringproject.com.au around the charge date, and ask colleagues or family members if they ordered catering using your card. Log into your Catering Project account (if you created one) to review past orders and downloadable invoices, or search your calendar for meetings or events catered on that date. For further help, visit cateringproject.com.au and use their contact or support options (such as web enquiry form, email, or phone) with your full name, charge amount, and transaction date so they can locate the order. If the charge appears incorrect, they can usually clarify order details, correct billing errors, or advise on changes, credits, or refunds in line with their terms.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Catering Project.

  1. CATERING PROJECT SYDNEY Waterloo AU

Frequently Asked Questions

Why did I get a charge from Catering Project on my card?

You were most likely charged by Catering Project for a catering order placed through cateringproject.com.au or over the phone, either for a corporate meeting, office event, or private function. Many businesses use a shared or company card for regular catering, so the charge may relate to an internal meeting, staff lunch, or event organised by a colleague. Check with your office manager, EA/PA, or event organiser to see if they used your card or company card details for a recent order.

What are typical amounts I might see from Catering Project on my statement?

Catering Project charges can range from relatively small orders (like breakfast or lunch boxes for a few people) to larger amounts for full-day conferences or private events. It’s common to see totals that reflect per-head pricing multiplied by the number of guests, plus delivery and any weekend or after-hours surcharges where applicable. If the amount looks like an event total (for example, a round number matching a quote or invoice), it may correspond to a corporate function or larger gathering.

Why do I see a pending or duplicate Catering Project charge?

For some orders—especially staffed events, large bookings, or venue-based functions—Catering Project or their payment provider may place a pre-authorisation hold on your card to confirm funds. This can appear as a pending charge that later drops off and is replaced by the final settled amount once the order is confirmed or adjusted. If you notice what looks like a duplicate, compare the status in your banking app: one is typically a temporary hold that should disappear within a few business days.

How can I find the invoice or receipt for my Catering Project charge?

Order confirmations and tax invoices are usually emailed to the address used when booking through cateringproject.com.au. Search your inbox (and spam folder) for “Catering Project” around the date of the charge, or log into your online account to view previous orders and download invoices if you created one at checkout. If you still can’t locate the document, contact them via their website and provide your name, company (if relevant), charge amount, and transaction date so they can resend the invoice.

How do I change, cancel, or pause a Catering Project order to stop future charges?

Most Catering Project orders are one-off, but many businesses schedule recurring catering (e.g., weekly team lunches or regular meetings). To modify or cancel an upcoming order, refer to your confirmation email for order details and cut-off times; changes close to the event date may incur fees or may not be possible, depending on their policy. For recurring or standing orders set up through an account or with a sales representative, contact Catering Project directly to update or pause the schedule to avoid future charges.

Can I get a refund or credit from Catering Project if I was charged incorrectly?

If you believe you were overcharged, charged twice, or billed for an order you didn’t receive, reach out to Catering Project with your transaction details and any supporting documentation (such as confirmation emails or screenshots from your bank). They can verify the order, explain any delivery or late-change fees, and correct genuine billing errors, which may involve a refund or credit depending on their terms and the timing of your request. For cancellations or last-minute changes, eligibility for refunds usually depends on their cut-off windows and production commitments, so review any terms included in your confirmation email.

How can I contact Catering Project about a mystery charge on my statement?

Go to cateringproject.com.au and use their contact or enquiry options, which typically include a web form and direct contact details for their Sydney team. When you reach out, include your full name, business name (if any), the last four digits of the card used, the exact amount, and the date of the charge to help them locate the transaction quickly. If the order was arranged by a colleague or event planner, having their name and the event date will also speed up the investigation.

What should I do if I don’t recognise a Catering Project charge at all?

First, confirm that no one in your workplace or household used your card details for a catering order (for example, for an office meeting, client lunch, or home event). If no one recognises the transaction and Catering Project cannot match the charge to an order in your name or card details, contact your bank or card issuer to query the transaction and, if necessary, raise a dispute or block your card. It’s also wise to review recent transactions for other unfamiliar charges, as this may indicate that your card details have been compromised.

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