Celestial Dumpling & Bar is a Chinese/Asian restaurant and bar in South Melbourne, Australia, specializing in dumplings and other Chinese dishes for dine-in and takeaway.
Celestial Dumpling & Bar is a Chinese/Asian restaurant and cocktail bar located in South Melbourne, Victoria, Australia. They specialise in freshly made dumplings, classic and modern Chinese dishes, and a full bar menu featuring beer, wine, and Asian-inspired cocktails. Guests can dine in at the restaurant, enjoy bar snacks and drinks, or order takeaway for pick‑up or delivery through their website (celestial1851.com.au) and popular delivery platforms.
A Celestial Dumpling & Bar charge may appear on your bank or card statement when you pay for a sit‑down meal, bar tab, takeaway order, or delivery placed online or via a food‑delivery app. You might also see a charge for a group booking deposit, a pre‑authorisation hold when you open a bar tab or secure a large reservation, or additional amounts for tips/surcharges (such as public holiday or weekend surcharges, or delivery fees if you ordered online). If you’ve ordered via a delivery service, the descriptor may still reference Celestial Dumpling & Bar even though the transaction technically went through the delivery platform.
If you’re unsure about a Celestial Dumpling & Bar charge, start by checking recent dining outings, takeaway orders, and food‑delivery app histories that match the date and amount. Look for email or SMS receipts from the restaurant, your delivery app, or payment services like Apple Pay, Google Pay, or PayPal. To resolve questions, contact the venue using the details on celestial1851.com.au or on their Google Maps listing, and provide the exact amount, date, and last four digits of the card used so staff can look up the transaction. For unrecognised or duplicate charges that cannot be resolved directly with the restaurant, contact your bank or card provider to dispute the transaction or review potential card misuse.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Celestial Dumpling & Bar.
Why do I see a charge from Celestial Dumpling & Bar on my card statement?
This charge usually relates to a dine‑in meal, bar tab, or takeaway/delivery order you (or someone with access to your card) made at Celestial Dumpling & Bar in South Melbourne. Check your calendar and messages for recent restaurant visits, group dinners, or online food orders matching the date and approximate amount. If you often use food‑delivery apps, open your order history there to see if a Celestial Dumpling & Bar order was processed on that day.
Can Celestial Dumpling & Bar put a temporary hold or pre‑authorisation on my card?
Yes. Like many venues with a bar, they may place a temporary pre‑authorisation on your card when you open a bar tab, leave a card behind the bar, or secure a large booking. This amount appears as ‘pending’ and is typically higher than the final bill, but it should automatically adjust or drop off once the actual charge is processed. If a pending hold remains for more than a few business days, contact your bank first, then the venue with your transaction details.
Why is the amount I was charged different from the price I remember from the menu?
Differences can come from added items (extra drinks, sides, or desserts), a tip you approved, or venue surcharges such as weekend or public holiday surcharges, and card payment surcharges where applicable. For delivery or takeaway, the total can also include platform service fees and delivery charges if you ordered through a third‑party app. Review your itemised receipt from the restaurant or your delivery app, or contact Celestial Dumpling & Bar for a copy of the bill if you no longer have it.
How can I get a receipt or tax invoice for my Celestial Dumpling & Bar purchase?
If you dined in or ordered takeaway directly, you should have received a printed receipt at the time of payment. If it’s been misplaced, you can request a copy by contacting the restaurant using the phone or email listed on celestial1851.com.au, providing the date, approximate time, amount, and last four digits of the card. For orders placed through delivery services (like Uber Eats, DoorDash, etc.), log into the relevant app and download the invoice from your order history, as those platforms usually issue the official receipt.
How do I query or dispute a charge from Celestial Dumpling & Bar?
Start by calling or emailing Celestial Dumpling & Bar using the contact details on their website or Google Maps listing and provide the transaction date, amount, and card type so staff can search their records. They can confirm what was purchased, check for duplicate transactions, and advise if a refund or adjustment is needed. If they cannot locate the transaction or you suspect fraud, contact your bank or card provider immediately to report the issue and initiate a chargeback investigation.
Can I get a refund if I was accidentally charged twice at Celestial Dumpling & Bar?
If you notice two identical charges for the same visit or order, contact the restaurant directly as soon as you see it on your statement. Provide a screenshot of the duplicate transactions and, if possible, the original receipt; staff can verify the error in their payment terminal records and process a refund back to your card where appropriate. If you’re unable to resolve it with the venue, your bank or card issuer can help you dispute the extra charge.
Why does my statement show Celestial Dumpling & Bar even though I ordered through a delivery app?
Depending on how the delivery platform and the restaurant process payments, your bank statement may display either the delivery service’s name or Celestial Dumpling & Bar as the merchant. This is normal and usually just reflects the underlying restaurant fulfilling the order. Compare the amount and date with your order history in the delivery app to confirm it matches a recent dumpling or meal order from Celestial Dumpling & Bar.
How can I contact Celestial Dumpling & Bar about a billing or booking issue?
Visit celestial1851.com.au or search for Celestial Dumpling & Bar on Google Maps to find their current phone number, email address, and opening hours. For billing questions, it helps to contact them during non‑peak service times (such as mid‑afternoon) and have your statement, receipt, or booking confirmation handy. For issues tied to third‑party delivery or reservation platforms, you may also need to contact that platform’s support, as they sometimes control payments and refunds.