Chick-fil-A

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Chick-fil-A is a major American fast-food restaurant chain specializing in chicken sandwiches, nuggets, and related menu items.

Atlanta, Georgia, USA
chick-fil-a.com
Owned by Chick-fil-A, Inc.

About Chick-fil-A

Chick-fil-A is a large U.S.-based fast-food chain known for its chicken sandwiches, waffle fries, salads, and breakfast offerings. Many locations also provide catering services for events, along with drive-thru, dine-in, and mobile ordering options. The brand is recognized for its focus on customer service and a relatively limited but consistent menu centered around chicken.

A charge from Chick-fil-A typically appears on your statement after purchasing food or beverages at one of their restaurant locations, ordering through the Chick-fil-A mobile app, or placing a catering order. Store numbers (like “#03863”) usually identify the specific restaurant location. Charges may include sales tax, add-ons, or tips if you left one at the time of payment, and you might see a pending or slightly different amount if there was an initial authorization hold for your card.

If you have questions about a Chick-fil-A charge, start by checking your recent receipts, email confirmations, or your order history in the Chick-fil-A app (if you used it). You can also contact the specific restaurant location directly using the phone number listed on your receipt or via the store locator on their website. For unresolved billing issues or suspected fraud, contact your card issuer promptly to dispute the charge or block your card if necessary.

Bank Statement Variations

4 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Chick-fil-A.

  1. CHICK-FIL-A #X5118
  2. DBT CRD 0811 74895404 CHICK-FIL-A #03863
  3. POS PURCH : WGC*SERVCO (CHIC 6540 GA ATLANTA 5200 BUFFINGTON RD US
  4. east dothan fsr

Frequently Asked Questions

Why does my statement show a charge from Chick-fil-A with a store number like “#03863”?

The store number (such as “#03863”) identifies the specific Chick-fil-A restaurant where you made your purchase. This helps distinguish between different locations, especially if you visit multiple Chick-fil-A restaurants.

Can Chick-fil-A charges be higher than the menu price I remember?

Yes. The final amount can include sales tax, any upgrades or add-ons you selected, catering fees, and an optional tip if you left one. Some locations may also have slightly different pricing, which can cause small differences from what you expect.

How can I see my past Chick-fil-A orders to verify a charge?

If you ordered through the Chick-fil-A app or website, log into your account and check the “Orders” or “Order History” section for detailed receipts. For in-store purchases, review any paper or emailed receipts; you can also call the location (referencing date/time and last four digits of your card) to request a copy.

Why do I see a pending or temporary Chick-fil-A charge that later changed amount?

Some card issuers show a temporary authorization amount when you first pay, especially for drive-thru or large catering orders. Once the transaction is finalized—with tax, modifications, and any tip—the pending amount is adjusted to the final total, and the hold is released.

How do I request a refund or correction for an incorrect Chick-fil-A charge?

Contact the specific Chick-fil-A restaurant where the purchase was made as soon as possible, ideally with your receipt and the exact charge details from your statement. Most billing corrections and refunds must be processed by the individual location that ran the transaction.

How can I contact Chick-fil-A customer support about a charge I don’t recognize?

First, use the store locator on chick-fil-a.com to call the likely restaurant if you know the area where the charge occurred. If you still need help, you can use the “Contact Us” form on chick-fil-a.com or through the Chick-fil-A app to submit a billing inquiry. For suspected fraud, also contact your bank or card issuer immediately.

Are there any recurring or subscription charges from Chick-fil-A?

Chick-fil-A does not typically operate on a subscription model; most charges are one-time purchases for food, beverages, or catering. If you see recurring charges labeled as Chick-fil-A, review your receipts carefully and contact your bank, as this may indicate card misuse or an error.

Can multiple Chick-fil-A transactions be combined into one charge on my card?

Normally, each Chick-fil-A purchase appears as a separate transaction. However, if an order was modified shortly after payment (for example, adding items before the ticket was closed), the final posted charge may reflect the combined total, replacing the initial pending amount.

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