Circum Vending

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Circum Vending is a trading name of Circumtec Pty Ltd, which provides vending machine services alongside data telemetry, vending management systems, and cashless payment solutions for vending and self-service equipment across Australia and New Zealand.

Cheltenham, Victoria, Australia
circumvend.com
Owned by Circumtec Pty Ltd

About Circum Vending

Circum Vending is the trading name of Circumtec Pty Ltd, a company based in Cheltenham, Victoria, Australia that specializes in modern vending and unattended retail solutions across Australia and New Zealand. They supply, install, and manage vending machines and other self-service equipment for workplaces, schools, gyms, hospitals, and public spaces. In addition to physical machines, Circum Vending provides data telemetry, vending management systems, and cashless payment technology that allow operators and site owners to remotely monitor sales, stock levels, and machine performance.

A Circum Vending charge may appear on your bank or card statement when you use a card or mobile wallet to purchase an item from a Circum Vending–managed machine or self-service kiosk. You may also see charges if your employer or organization has an account or service agreement with Circum Vending for machine rental, service fees, or cashless payment processing. Sometimes a small pre-authorization hold may be placed on your card when you tap or insert it at a vending machine; the final amount is then adjusted to match your actual purchase, and any difference is released by your bank.

If you’re uncertain about a Circum Vending charge, start by noting the date, amount, and location where you may have used a vending machine (such as your workplace, gym, or school). Check any receipts, emails from your workplace or building management, or transaction logs in your banking app to match the time and amount. For unresolved questions, you can contact Circum Vending via the contact form or details listed on their website at circumvend.com, providing the transaction date, amount, and the last four digits of the card used. If you are responsible for a machine or site account, you can also log in to your vending management portal (if provided) to review usage and billing records.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Circum Vending.

  1. CIRCUM VENDING MENTONE AU
  2. CIRCUM VENDING CHELTENHAM

Frequently Asked Questions

Why do I see a Circum Vending charge on my card statement after using a vending machine?

Circum Vending manages vending machines and self-service kiosks that accept card and mobile wallet payments. When you tap or insert your card at one of these machines, the payment is processed under the Circum Vending or Circumtec Pty Ltd trading name, which then appears on your bank or card statement. The charge typically matches the amount shown on the machine at the time of purchase.

Why is the Circum Vending charge slightly different from the price I remember on the machine?

Some banks initially show a temporary authorization amount (often a rounded or standard value) when you use a card at a vending or unattended terminal. Once the transaction settles, this is adjusted to the exact purchase amount set by the site operator or machine’s price list. If you see both an authorization and a final charge, the authorization should drop off automatically within a few business days, leaving only the final transaction.

Can Circum Vending appear as a recurring or repeated charge on my statement?

Circum Vending doesn’t typically operate consumer subscriptions, but you may see multiple charges if you frequently use the same vending machine at work, the gym, or another regular location. Each tap or card use is processed as a separate transaction, which can look like a pattern of repeated small charges. If your business or organization has a service agreement or rental contract, you may also see regular invoices paid by card or direct debit under the Circum Vending or Circumtec name.

How can I dispute a Circum Vending charge or request a refund for a failed vend?

If a machine took payment but did not deliver a product, or you believe you were overcharged, note the machine’s location, the time and date, the product selected, and the amount charged. Visit circumvend.com and use the contact details or contact form to report the issue, including a screenshot of the transaction from your banking app if possible. Circum Vending or the local operator will typically verify the transaction in their system and, if confirmed, process a refund or credit according to their policies.

How do I contact Circum Vending about a billing or transaction question?

Go to circumvend.com and navigate to their contact or support section to find the most up-to-date email address, phone number, or inquiry form. Provide specific information such as the transaction date and time, amount, last four digits of your card, and the location or description of the machine you used. This helps their support team quickly locate your transaction in their telemetry and payment systems.

Why do I see a small or pending Circum Vending amount that later disappears?

When you use a card at some vending or unattended terminals, the payment processor may place a small temporary authorization hold to confirm your card is valid. After the transaction is completed, that hold is replaced or adjusted to the exact purchase amount, and the hold is released by your bank. It may appear for a short time as a pending Circum Vending charge before it either clears for the final amount or disappears entirely.

I manage a site with Circum Vending machines. How are service or management fees billed?

If you are a business or site partner, Circum Vending may bill you through periodic invoices, direct debit, or card-on-file payments for services such as machine rental, maintenance, telemetry, and cashless payment processing. These charges can appear under Circum Vending or Circumtec Pty Ltd on your statement. Billing frequency and amounts are defined in your service agreement, and details can usually be reviewed in your account documentation or by contacting their accounts team via circumvend.com.

I don’t recognize this Circum Vending charge and don’t recall using a vending machine. What should I do?

First, check with family members, colleagues, or anyone who may have access to your card or who shares a workplace, gym, or school where vending machines are installed, as they may have used your card with permission. Review recent activity around the transaction date to see if you visited a site with a Circum Vending machine. If you still don’t recognize the charge, contact Circum Vending with the transaction details and also speak with your bank or card issuer, who can help investigate possible unauthorized use.

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