Clearbit

Software98% confidence

Clearbit is a software company that provides B2B data enrichment, prospecting, and marketing intelligence tools to help businesses identify and engage potential customers.

San Francisco, CA
clearbit.com

About Clearbit

Clearbit is a B2B software company that provides data enrichment, prospecting, and marketing intelligence tools for sales, marketing, and operations teams. Their products help companies turn basic contact or account details (like an email address or domain) into rich profiles, identify anonymous website visitors, and build targeted audiences for outbound or advertising campaigns. Clearbit is headquartered in San Francisco, CA, and is typically used by SaaS companies, agencies, and other businesses that rely on data-driven customer acquisition and account-based marketing.

A Clearbit charge usually appears on a bank or card statement when a business pays for one of Clearbit’s subscriptions or usage-based services. This could be a monthly or annual SaaS subscription (for tools such as Enrichment, Reveal, or Prospector), usage-based billing tied to API calls or contact lookups, or an upgrade to a higher data volume or additional users. In some cases, you might see a charge after a free trial or proof-of-concept converts to a paid plan, or when the account exceeds its contracted usage and incurs an overage fee. The descriptor on your statement may appear as “CLEARBIT”, “CLEARBIT*CLEARBIT.COM”, or something similar.

If you’re unsure about a Clearbit charge, start by checking with your company’s marketing, sales, or RevOps team to see if they use Clearbit for data or lead generation. Next, search your email (including work emails) for messages from clearbit.com, as invoices and billing notices are typically sent there, and log into your Clearbit dashboard to review your subscription, invoices, and usage history. If you still have questions, you can contact Clearbit support via the help center at clearbit.com, through the in-app support widget (for logged-in users), or by emailing their support team with the last 4 digits of the card, charge date, and amount so they can look up the transaction and help resolve any billing issues, including refunds or cancellations where applicable.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Clearbit.

  1. CLEARBIT COM SAN FRANCISCO CA

Frequently Asked Questions

Why did I get a recurring charge from Clearbit on my business card?

Recurring Clearbit charges are usually for an active subscription to one of their products, such as Enrichment, Reveal, Prospector, or bundled marketing intelligence plans. Many customers are billed monthly or annually and may also have usage-based components that renew automatically unless cancelled. Check your Clearbit account’s Billing or Settings section (or your company’s internal tools inventory) to confirm which subscription is active and its renewal date.

What are Clearbit’s typical pricing and billing models?

Clearbit primarily uses contract and usage-based pricing rather than fixed public price lists, so amounts can vary significantly by company size, product mix, and data volume. Customers may pay a flat subscription for a set volume of API calls or contact lookups, plus overage fees if they exceed that allocation. Some smaller teams pay via credit card on self-serve plans, while larger organizations are often invoiced under annual contracts managed by a Clearbit account representative.

How do I cancel or change my Clearbit subscription to stop future charges?

If you have a self-serve Clearbit account, log in at clearbit.com, go to the Billing or Plan section, and select the option to downgrade, pause, or cancel before your next renewal date. For contract-based or invoiced accounts, you’ll typically need to contact your Clearbit account manager or reach out through the support channel listed in your contract to request non-renewal or plan changes. Keep in mind that many enterprise agreements require notice (often 30–60 days) before the renewal date, so review your contract terms carefully.

Why do I see a Clearbit charge after a free trial or proof-of-concept?

Some Clearbit evaluations are set up as trials or proofs-of-concept that automatically convert to paid plans if not cancelled by a specified date. When that happens, your card or agreed payment method is charged according to the plan and usage terms outlined at signup or in your order form. Review the original trial confirmation email or agreement for the conversion date and terms, and contact Clearbit support if you believe you were billed in error or did not intend to continue.

Can I get a refund for a Clearbit charge I don’t recognize or no longer need?

Refunds with Clearbit are handled on a case-by-case basis and depend on your contract and how recently the charge occurred. If you believe a charge is unauthorized or mistaken, gather the charge date, exact amount, and the last four digits of the card used, then contact Clearbit support or your account manager to request a review. For contract renewals or overage fees that match agreed terms, Clearbit may not offer refunds but can often help adjust or cancel future billing.

What are common Clearbit charge amounts or patterns I might see?

Clearbit charges are usually for larger, business-level amounts corresponding to monthly or annual SaaS fees or significant data usage, rather than small consumer-style microtransactions. You might see a single large annual charge, regular monthly charges on the same date, or periodic overage invoices when usage exceeds your plan. The statement descriptor often includes “CLEARBIT” and may reference their website domain (clearbit.com).

Does Clearbit place temporary authorization holds or small test charges?

When you first add or update a payment method with Clearbit, your bank or card issuer may show a small temporary authorization (often a very low dollar amount) to verify the card. This is not an actual charge and should disappear or be reversed automatically within a few business days. If a small Clearbit-related amount remains as a posted transaction, check your Clearbit billing page or contact support to confirm whether it is a real charge or a pending hold that has not yet cleared properly.

How can I contact Clearbit about a specific charge or to get a copy of an invoice?

To get details on a specific Clearbit transaction, log into your Clearbit dashboard and navigate to the Billing or Invoices section, where you can usually download receipts and see past payments. If you don’t have access or are unsure which account was charged, visit clearbit.com and use their support/contact options, or reach out to their support team with the transaction details so they can locate the correct account. For enterprise customers, contacting your dedicated Clearbit account manager is often the fastest way to obtain invoices or clarify contract-related charges.

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