ClevGuard

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ClevGuard is a software company that develops monitoring and parental-control applications for mobile devices and computers, including its flagship KidsGuard series.

Hong Kong, China
clevguard.com

About ClevGuard

ClevGuard is a software developer best known for its KidsGuard line of monitoring and parental-control tools for Android, iOS, Windows, and macOS devices. Its products are marketed for tracking device activity, monitoring children’s online behavior, and in some cases for employee device management or data backup. Purchases are typically made online through ClevGuard’s website on a subscription basis.

A charge from “Awx*Clevguard” on your card statement usually indicates that someone purchased or renewed a ClevGuard subscription, such as KidsGuard Pro or another ClevGuard-branded monitoring product. These are generally billed as recurring subscriptions (monthly, quarterly, or annual), and the descriptor may include a processor prefix like “Awx*” followed by the brand name. Trial plans that convert to paid subscriptions, or upgrades/downgrades between plans, can also generate new charges.

If you don’t recognize this charge, start by checking whether you or a family member signed up for a ClevGuard product using your email address or card. Log in to your ClevGuard account on their official website to review active plans, invoices, and renewal dates. To resolve billing questions, you can contact ClevGuard customer support through their website’s support or contact page, where you can request cancellation, refunds (where eligible), or clarification about specific transactions. If you suspect unauthorized use and cannot locate an account, contact your card issuer to dispute the charge after attempting to reach ClevGuard support.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ClevGuard.

  1. Awx*Clevguard

Frequently Asked Questions

Why do I see an “Awx*Clevguard” charge on my card?

This descriptor typically appears when you purchase or renew a ClevGuard product (such as KidsGuard Pro) through their website. The “Awx*” portion refers to the payment processing prefix, while “Clevguard” is the software provider.

Is the ClevGuard subscription a one-time purchase or recurring?

Most ClevGuard plans are recurring subscriptions (monthly, quarterly, or yearly) that auto-renew until you cancel. You can confirm your plan type and next billing date by logging into your account at clevguard.com and checking the billing or subscription section.

How do I cancel my ClevGuard subscription to stop future charges?

Log into your ClevGuard account on clevguard.com, go to your account or subscription management page, and follow the instructions to disable auto-renewal or cancel your plan. After cancellation, you should receive an email confirmation and you will generally retain access until the end of the paid period.

How can I request a refund for a ClevGuard charge I don’t recognize or am unhappy with?

Visit clevguard.com and navigate to the Support or Contact page, then submit a ticket with your order number, email address used for purchase, and an explanation of your request. ClevGuard’s refund eligibility depends on their refund policy and the time elapsed since purchase, so review their refund terms on the website before applying.

What are common amounts for ClevGuard charges?

ClevGuard charges typically match the price of the selected subscription plan—often in the range of a monthly, quarterly, or annual license fee for a single device or multiple devices. The exact amount varies by plan, duration, and region; you can see the precise pricing on their official pricing page and within your account invoices.

Can ClevGuard place small temporary or pending charges on my card?

In some cases, your bank may show a temporary authorization or pending amount when you first subscribe or update your payment method. This is part of the card verification process and should either convert to the final subscription amount or disappear within a few business days, depending on your bank’s policies.

How can I check which device or account is associated with my ClevGuard payment?

Sign in to your ClevGuard account at clevguard.com using the email address that received the order confirmation. From the dashboard, you can see which devices are linked to your license, the plan you purchased, and historical order details corresponding to the charge on your statement.

What should I do if I suspect the ClevGuard charge is fraudulent?

First, try to locate any related ClevGuard account by checking your email for order confirmations or password reset links. If you find nothing and no one in your household authorized the purchase, contact ClevGuard support via their website with the transaction details. If the issue is not resolved promptly, notify your card issuer to report and dispute the unauthorized transaction.

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