ClickFunnels is an online sales funnel builder and marketing software platform that helps businesses create landing pages, sales funnels, and membership sites without coding. The descriptor “PAUSED PLAN EAGLE ID” likely refers to ClickFunnels’ paid account Pause Plan billing feature, with charges originating from its Eagle, Idaho location.
ClickFunnels is a subscription-based online sales funnel and marketing software platform used by entrepreneurs, coaches, agencies, and e‑commerce brands to build landing pages, sales funnels, checkout pages, and membership sites without needing to code. Operated out of Eagle, Idaho, USA, ClickFunnels provides drag‑and‑drop page building, email marketing tools, automation workflows, A/B testing, and integrations with major payment processors like Stripe and PayPal. Plans are typically offered in tiers (such as Basic, Pro, and Funnel Hacker), with pricing varying by features, funnel limits, and billing frequency.
A ClickFunnels charge may appear on your bank or card statement if you signed up for a free trial, paid subscription, or purchased one of their training programs, templates, or add‑on services. Common descriptors include terms like “CLICKFUNNELS,” “CF*CLICKFUNNELS,” or “PAUSED PLAN EAGLE ID,” the latter referring to their Pause Plan billing from their Eagle, Idaho location. You might see a recurring monthly or annual subscription fee, a one‑time charge for a course or event, or a small temporary authorization when you first add or update a card.
If you’re unsure about a ClickFunnels charge, first log into your account at clickfunnels.com and check the Billing or Account Settings area for recent invoices and subscription details. Look through your email (including spam/junk folders) for receipts from ClickFunnels or notifications about trials, plan changes, or paused accounts. For help, you can contact ClickFunnels Support through the Help/Support link inside your account or via their help center at support.clickfunnels.com; they primarily offer online ticket and chat support rather than phone service. If you still don’t recognize the charge, ask support to search by the last 4 digits of your card and billing email, and coordinate with your bank or card issuer about potential unauthorized use if needed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ClickFunnels.
Why do I see “PAUSED PLAN EAGLE ID” or “CLICKFUNNELS EAGLE ID” on my statement?
The descriptor “PAUSED PLAN EAGLE ID” indicates a billing entry from ClickFunnels’ Pause Plan, which allows you to keep your account and funnels inactive at a reduced monthly fee instead of fully cancelling. “Eagle ID” refers to their business location in Eagle, Idaho. If you switched from an active ClickFunnels plan to a paused status, you’ll typically see this lower recurring charge instead of your full subscription amount.
What are the typical ClickFunnels subscription prices and billing patterns?
As of 2024, ClickFunnels 2.0 commonly offers tiered plans such as Basic, Pro, and Funnel Hacker, with monthly prices generally in the low‑to‑mid hundreds of dollars (for example, around $147/month, $197/month, and $297/month respectively when billed monthly; discounts may apply for annual billing). Charges usually recur on the same calendar date each month or year, based on when you first subscribed. You may also see separate one‑time charges for training programs, templates, or events purchased through the ClickFunnels platform. Always check the Pricing page and your Billing section for the most current and exact amounts.
Why was I charged by ClickFunnels after I thought I cancelled or paused my account?
ClickFunnels bills at the start of each billing cycle, and cancelling or pausing generally takes effect at the end of the current paid period. If you cancelled or downgraded after your renewal had already processed, your account may remain active (or moved to a Pause Plan) until that period ends, so the latest charge can still be valid. Log into your account, go to Settings or Billing, and confirm your current plan status and next renewal date; if there’s a discrepancy, open a support ticket with screenshots of your cancellation confirmation.
How do I cancel, downgrade, or pause my ClickFunnels subscription so future charges stop?
To change your plan, log into clickfunnels.com, click on your profile or Account Settings, then navigate to the Billing or Subscriptions section. From there you can select Cancel, Downgrade to a lower tier, or move to a Pause Plan (if available in your region), which keeps your data but limits usage at a reduced fee. Be sure to complete every step until you see a confirmation message and, ideally, receive a confirmation email; take a screenshot for your records. Changes usually apply at the end of your current billing cycle, not immediately.
How can I request a refund for a ClickFunnels charge I don’t recognize or no longer want?
ClickFunnels typically offers a 14‑ to 30‑day money‑back guarantee on new software subscriptions and certain training products, but policies can vary by offer. If you believe a charge is incorrect or you’re within a stated guarantee period, log into your account and contact support via the Help Center or submit a ticket at support.clickfunnels.com, including the date, amount, last 4 digits of the card, and any order numbers or emails you received. They will review your account history and let you know whether a refund, credit, or plan adjustment is possible. If you suspect fraud and can’t locate any matching account, you should also contact your bank or card issuer.
What are these small $1 or low‑dollar ClickFunnels charges or pending authorizations?
When you first sign up, restart a subscription, or update your payment method, ClickFunnels (through its payment processor) may place a small temporary authorization on your card, often $1 or a similarly low amount, to verify that the card is valid. These are not actual charges and should fall off or convert to $0 within a few business days, depending on your bank. Your actual subscription or purchase amount will appear as a separate, full charge if the transaction completes successfully.
How do I see my ClickFunnels invoices and confirm exactly what I was billed for?
After logging into your ClickFunnels account, go to Account Settings or Billing, then look for an Invoices, Payments, or Order History section. There you can view each charge, see whether it was for a monthly/annual subscription, a paused plan fee, or a one‑time product such as a course or event, and download PDF receipts if needed for bookkeeping or disputes. Matching the invoice date and amount to your card statement is the fastest way to confirm a mystery charge. If you don’t have login access, search your email for “ClickFunnels receipt” or contact support with your billing details so they can locate the associated account.
What should I do if I don’t have a ClickFunnels account but still see their charge on my card?
First, check whether a family member, employee, or business partner may have used your card to sign up for ClickFunnels or purchase a training program. If no one recognizes the transaction, contact ClickFunnels Support via their help center and provide the exact amount, date, and the first and last name on the card so they can search their system. If they confirm there’s no matching legitimate account or the card appears to have been used fraudulently, immediately notify your bank or card issuer to dispute the charge and request a new card number.