Cloaked

Software95% confidence

Cloaked is a privacy and security platform that lets users create secure digital identities, remove personal data from data brokers, block spam and scams, and (in some plans) pay online using virtual cards to protect real card details.

Lowell, MA, USA
cloaked.com

About Cloaked

Cloaked is a consumer privacy and security service offered by Cloaked, Inc. It provides tools to generate and manage secure digital identities, including working email aliases, phone numbers, usernames, passwords, and, via Cloaked Pay, virtual payment cards. The platform also includes data-broker removal services, identity monitoring, and AI-powered spam/scam protection designed to reduce unwanted calls, texts, and emails. Cloaked is available via mobile apps and browser extensions and is marketed as a way to make modern digital privacy “effortless,” with a subscription model covering its various privacy features. ([cloaked.com](https://www.cloaked.com/about?utm_source=openai))

A charge from “Cloaked” on a card statement is most likely related to a Cloaked subscription or add-on services such as data removal, identity monitoring, or virtual card functionality via Cloaked Pay. Many users sign up through the Cloaked mobile app or website and then see a recurring monthly or annual charge from CLOAKED or CLOAKED INC, often corresponding to the plan they selected. In some cases, there may also be test or low-dollar authorizations when setting up Cloaked Pay virtual cards, which later drop off once the card is verified. ([help.cloaked.com](https://help.cloaked.com/en/articles/13779004-how-can-i-get-started-with-cloaked-pay?utm_source=openai))

If you’re unsure about a Cloaked charge, first sign in to your Cloaked account (web or app) and check your billing or subscription section for recent invoices and active plans. You can also review emails from Cloaked for receipts or renewal notices, and compare the transaction date and amount with those records. If things still don’t line up, contact Cloaked support via the in-app chat or the help center at help.cloaked.app or by email (listed in their support and Chrome Web Store pages) to request details, refunds, or cancellation. When contacting them, include the last four digits of the card, the exact amount, and the transaction date—but never send full card numbers over email or chat. ([chromewebstore.google.com](https://chromewebstore.google.com/detail/cloaked-privacy-password/oppdbdefikkkihgbliidckokhgcmmiga?hl=en-US&utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cloaked.

  1. Cloaked

Frequently Asked Questions

Why do I see a charge from “CLOAKED” or “CLOAKED INC” on my card statement?

This charge is typically for a Cloaked subscription or related privacy services, such as data-broker removal, identity monitoring, or access to advanced features like Cloaked Pay virtual cards. Log in to your Cloaked account and check the Billing or Subscription section to confirm the active plan and renewal date that match the transaction. ([cloaked.com](https://www.cloaked.com/about?utm_source=openai))

What types of subscriptions or plans does Cloaked offer that might result in recurring charges?

Cloaked offers subscription plans that bundle features like unlimited email and phone aliases, data removal from data brokers, spam and scam blocking, and identity theft protection. Plans are billed on a recurring basis (typically monthly or annually), and your card will be charged automatically until you cancel or change your plan. You can see your specific plan details and renewal schedule in your account settings. ([cloaked.com](https://www.cloaked.com/about?utm_source=openai))

How do I cancel my Cloaked subscription to stop future charges?

To cancel, sign in to the Cloaked app or web dashboard, go to Account or Billing, and choose the option to manage or cancel your subscription. Follow the prompts until you receive confirmation of cancellation. Your service generally remains active until the end of the current billing period, after which renewals—and associated card charges—stop. If you subscribed through an app store, you may need to cancel through your Apple or Google account’s subscription settings. ([help.cloaked.app](https://help.cloaked.app/?utm_source=openai))

What is Cloaked Pay and could my charge be related to it?

Cloaked Pay is Cloaked’s virtual card feature that lets you generate payment cards to shop online without sharing your real card number. If you have access to Cloaked Pay, charges on your bank statement may be from funding or settling purchases made with those virtual cards, even though merchants only see the virtual card details. Additionally, you may see small test authorizations when setting up Cloaked Pay, which usually disappear once verification is complete. ([help.cloaked.com](https://help.cloaked.com/en/articles/13779004-how-can-i-get-started-with-cloaked-pay?utm_source=openai))

Does Cloaked place small or temporary authorization holds on my card?

When you first add a payment method, your bank may show a temporary authorization hold—a small test amount to verify the card—which is reversed automatically and should not settle as a final charge. If you see multiple small pending amounts from Cloaked that don’t clear within several business days, contact Cloaked support and your card issuer to confirm their status. ([cloaked.com](https://www.cloaked.com/legal/terms-of-service?utm_source=openai))

How can I get a refund for a Cloaked charge I don’t recognize or no longer want?

Start by reviewing your Cloaked account to verify whether the charge matches a current or recently changed subscription. If you believe it’s an error or you were billed after cancellation, contact Cloaked support via the in-app help, the help center at help.cloaked.app, or the support email listed there. Provide the transaction date, amount, last four digits of your card, and any related account email so they can investigate and determine eligibility for a refund. You may also choose to dispute the charge with your card issuer if you suspect unauthorized use. ([help.cloaked.app](https://help.cloaked.app/?utm_source=openai))

How can I contact Cloaked about a billing or account issue?

You can reach Cloaked through the in-app support chat, via their help center at help.cloaked.app, or by using the support email address published on their site and browser extension listings. For formal correspondence or disputes, their terms of service list a mailing address in Lowell, Massachusetts, which can be used for written notices. Always avoid sending full payment card numbers in any support message. ([chromewebstore.google.com](https://chromewebstore.google.com/detail/cloaked-privacy-password/oppdbdefikkkihgbliidckokhgcmmiga?hl=en-US&utm_source=openai))

Can a Cloaked charge appear even if I don’t remember signing up?

Yes, it’s possible if you previously joined a free trial, promotional offer, or data-removal campaign and later converted to a paid plan, or if another household member signed up using a card you share. Check all email addresses you use for messages from Cloaked, look for an account under those emails, and review your subscription status. If you still cannot identify the account, contact Cloaked support with details of the transaction so they can search for a matching profile and help you secure your information. ([help.cloaked.app](https://help.cloaked.app/?utm_source=openai))

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