Cloudops S.L.

Software80% confidence

Cloudops S.L. is a Spain-based software company that develops cloud and DevOps tooling, including the Uxxu software architecture platform and related services.

El Puerto de Santa María, Cádiz, Spain
uxxu.io

About Cloudops S.L.

Cloudops S.L. is a technology company incorporated in Spain that focuses on tools for cloud operations, software architecture, and DevOps workflows. It operates platforms such as Uxxu, a software-architecture and diagramming platform, and is also associated with Kubernetes- and cloud-security tooling like K8Studio, all aimed at helping engineering teams design, document, and manage modern cloud-native systems more effectively. The company is headquartered in El Puerto de Santa María, Cádiz, Spain, where it develops and operates its cloud-based services for international customers.

A card charge with the descriptor “CLOUDOPS” (sometimes accompanied by a Spanish phone number or location like “EL PUERTO DE ES”) most likely relates to a paid subscription or usage-based plan for one of Cloudops S.L.’s SaaS products, such as Uxxu, or to an upgrade from a free to a paid tier. Charges are typically billed on a recurring monthly or annual basis in advance, depending on the billing cycle you chose at signup, and may appear under the company’s legal name rather than the consumer-facing product name. If you recently registered for or upgraded any cloud architecture, DevOps, or related design tool operated by Cloudops S.L., this would align with that transaction.

If you have questions about a Cloudops S.L. charge, start by logging into the relevant product (for example, your Uxxu account) and checking the billing or subscription section for invoices and payment history. Verify which email address and payment method are associated with the account and whether multiple team members can create or upgrade workspaces. If you still don’t recognize the charge, use the support or contact links in the app or on the website to reach Cloudops S.L.’s support team with the last four digits of the card, the date, and the exact amount of the charge. As with any unfamiliar transaction, you can also contact your bank to dispute or block further charges if you suspect fraud, after confirming that no one in your organization or household authorized the subscription.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cloudops S.L..

  1. POS DEBIT CLOUDOPS +34644379243

Frequently Asked Questions

Why do I see a charge from CLOUDOPS or CLOUDOPS EL PUERTO DE ES on my card statement?

This descriptor typically refers to Cloudops S.L., the Spanish company behind tools like the Uxxu software architecture platform. If you or your organization recently signed up for, upgraded, or renewed a Cloudops-operated SaaS product, that subscription or plan fee is likely what generated the charge.

What types of subscriptions or plans does Cloudops S.L. usually bill for?

Cloudops S.L. generally bills for SaaS subscriptions tied to its platforms, such as workspace or organization plans that unlock higher usage limits, collaboration features, or advanced architecture tooling. Plans may be monthly or annual and are billed in advance for the upcoming period based on the tier selected during signup.

How can I confirm which Cloudops S.L. account is being billed?

Log into the relevant product (for example, Uxxu at uxxu.io) using any email addresses you might have used when registering. Navigate to the billing or subscription section to see your active plan, billing cycle, and recent invoices. This will show the card’s last four digits and amounts so you can match them to the charge on your statement.

How do I cancel or downgrade my Cloudops S.L. subscription to stop future charges?

From within the product dashboard, go to Account or Settings, then find the Billing or Subscription page. There you can usually cancel, pause, or downgrade your plan before the next renewal date. Once canceled, your access typically remains active until the end of the current billing period, after which no new renewal charge should be made.

How can I request a refund for a Cloudops S.L. charge I didn’t intend to make?

First, review the platform’s terms or refund policy, then contact support using the in-app help link or the contact form on the website. Provide the transaction date, amount, the last four digits of your card, and any invoice number from your account. The support team can confirm whether the charge is eligible for a refund or adjustment under their policies.

Why do I see recurring monthly or annual charges from CLOUDOPS?

Cloudops S.L. subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. If you see a repeated charge around the same day each month or once per year, it is likely an auto-renewal of your existing plan. Check your account’s billing page to confirm your renewal schedule and next billing date.

Could this CLOUDOPS charge be related to another person in my company or household?

Yes. Because Cloudops S.L. offers team and organization-level plans, another team member or family member with access to your card or shared account may have started or upgraded a subscription. Ask colleagues or household members if they use tools like Uxxu or K8Studio and review any shared email inboxes for signup or invoice emails from Cloudops S.L.

What should I do if I don’t recognize the CLOUDOPS charge at all?

If you cannot match the charge to any Cloudops-operated account after checking likely email addresses and portals, contact Cloudops S.L. support with the transaction details so they can search their billing system. If they confirm that no account is associated with your information or you suspect unauthorized use, immediately contact your bank or card issuer to report the transaction and prevent further charges.

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