Coastline Dry Cleaners & Apparelmaster

Personal Care95% confidence

Local dry cleaning, laundry, and workwear rental business providing garment cleaning, alterations, linen services, and managed uniform/workwear solutions in partnership with the Apparelmaster franchise network in New Zealand.

Whakatāne, Bay of Plenty, New Zealand
apparelmaster.co.nz

About Coastline Dry Cleaners & Apparelmaster

Coastline Dry Cleaners & Apparelmaster is a locally owned garment care and workwear rental business based in Whakatāne, Bay of Plenty, New Zealand. As part of the national Apparelmaster franchise network (apparelmaster.co.nz), they provide professional dry cleaning, wet washing, garment pressing, and clothing alterations for everyday wear, business attire, and special-occasion garments. For commercial customers, they supply and manage rental uniforms, high-visibility and protective workwear, and linen services for sectors such as trades, food production, hospitality, healthcare, and industrial sites.

A charge from Coastline Dry Cleaners & Apparelmaster may appear on your bank or card statement when you pay for services such as dry cleaning, laundry, garment repairs, or linen hire at their Whakatāne premises, or when they bill you for ongoing workwear or linen rental under an Apparelmaster contract. You might also see regular, recurring charges for managed uniform programs or scheduled linen deliveries (weekly, fortnightly, or monthly), depending on your business agreement. In some cases, a temporary “authorization hold” may appear when your card is first taken or stored for account billing; this is usually a pending charge that either converts to the final invoice amount or disappears after a few days if not used.

To verify or resolve questions about a Coastline Dry Cleaners & Apparelmaster charge, start by checking your recent visits for garment cleaning, alterations, or any business rental account you or your employer may hold with Apparelmaster. Compare the date and amount on your statement with receipts, pickup dockets, or invoices issued at the counter or via your business account. If something doesn’t match, contact them directly using the details on apparelmaster.co.nz (search for the Whakatāne / Coastline branch) or visit the store in person to request a copy of your invoice, query a duplicate charge, or update/cancel an ongoing rental service. Be ready with your statement screenshot, approximate date of service, and any customer or account numbers to help them locate your transaction quickly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coastline Dry Cleaners & Apparelmaster.

  1. COASTLINE DRYCLEANER\2 SIMPKINS STREET\W

Frequently Asked Questions

Why am I seeing a charge from Coastline Dry Cleaners & Apparelmaster on my bank statement?

This charge usually relates to dry cleaning, laundry, alterations, or linen services you’ve used at Coastline Dry Cleaners in Whakatāne, or to an Apparelmaster workwear/linen rental account they manage. It may also reflect a scheduled billing for a uniform or linen contract your business has with the Coastline Apparelmaster branch. Check whether you or someone in your household recently dropped off garments, hired table linen, or receive regular workwear deliveries.

What description might Coastline Dry Cleaners & Apparelmaster charges appear under on my statement?

On your bank or card statement, the transaction may appear with descriptors such as “COASTLINE DRY CLEANERS,” “COASTLINE APPARELMASTER,” “APPARELMASTER WHAKATANE,” or a similar combination including Whakatāne or Bay of Plenty. The exact text depends on your bank and their merchant setup, but it should clearly reference either Coastline Dry Cleaners or Apparelmaster. If you see any of these alongside an amount that matches recent cleaning or rental activity, it is likely a legitimate charge from this business.

How does Coastline Dry Cleaners & Apparelmaster bill for services and rentals?

For walk-in customers, garment cleaning, laundry, and alterations are usually charged per item or per load and paid at drop-off or collection by EFTPOS/credit card or cash. For business clients using Apparelmaster uniform or linen rental, charges are typically invoiced on a regular schedule (often weekly or monthly) based on the agreed number and type of garments or linen items, plus any extras like repairs or replacements. These business invoices can be paid via bank transfer, direct debit, or card, and the payment may show as a single consolidated Coastline/Apparelmaster charge.

Why do I have a regular recurring charge from Coastline Dry Cleaners & Apparelmaster?

Recurring charges most often relate to an ongoing Apparelmaster rental or managed workwear/linen program set up by you or your business. Under these agreements, Coastline supplies, launders, and maintains uniforms or linen on a set schedule, and then invoices at a regular interval (for example, weekly or monthly). If you’re unsure whether you have such an agreement, check with your workplace or your accounts/payables department, as the contract may be in your company’s name while the payment method is a shared or corporate card.

How can I cancel, pause, or change an Apparelmaster rental or workwear service with Coastline?

To cancel, pause, or adjust a uniform or linen rental service, you’ll need to contact Coastline Dry Cleaners & Apparelmaster directly, as terms vary by contract. The most reliable way is to find the Coastline / Whakatāne contact details on apparelmaster.co.nz, then call or email the branch and quote your account name, customer number, and business details. They can advise on required notice periods, garment return procedures, and any final charges or credits before the service is fully stopped or adjusted.

How do I dispute a charge or request a refund from Coastline Dry Cleaners & Apparelmaster?

If you believe you’ve been charged incorrectly (for example, wrong amount, duplicate charge, or a service you didn’t receive), contact the Coastline branch as soon as possible with your bank statement, date of transaction, and any receipt or docket numbers. They can look up your invoice, explain the items billed, and issue a correction or refund if an error is confirmed, usually via the original payment method. If you paid under a business account, you may need your company’s account administrator to assist with the query.

Why do I see a small or temporary pending charge from Coastline Dry Cleaners & Apparelmaster?

A small or pending charge may be an authorization hold placed by their payment provider when your card was first processed or stored, especially for ongoing business accounts or higher-value orders. This hold is a temporary check of your card’s validity and available funds and does not always convert into a final sale. It should automatically drop off or be replaced by the final invoice amount within a few business days; if it remains unresolved, contact the Coastline branch or your bank for clarification.

What should I do if I don’t recognize any services from Coastline Dry Cleaners & Apparelmaster?

First, ask family members, flatmates, or colleagues who may have used a shared card for garment cleaning or who manage your business’s uniform and linen accounts. If nobody recognizes the transaction, gather details (date, time, amount, and statement descriptor) and contact Coastline Dry Cleaners & Apparelmaster using the Whakatāne contact details on apparelmaster.co.nz to see if they can identify the customer name or invoice associated with the charge. If they cannot match it to you or your business and you still suspect fraud, promptly contact your bank or card issuer to dispute the transaction and request a new card if necessary.

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