Coca-Cola Europacific Partners

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Coca-Cola Europacific Partners is a British multinational bottling company that produces, distributes, and markets beverages from The Coca-Cola Company and other drink brands across Europe and the Asia-Pacific region, including Australia.

Uxbridge, England, United Kingdom
cocacolaep.com

About Coca-Cola Europacific Partners

Coca‑Cola Europacific Partners (CCEP) is a major bottling and distribution company that manufactures, sells, and delivers Coca‑Cola beverages and other drink brands across Europe and the Asia‑Pacific region, including Australia and New Zealand. Headquartered in Uxbridge, England, CCEP works primarily as a business‑to‑business supplier, providing packaged drinks, fountain and post‑mix syrups, and vending solutions to supermarkets, convenience stores, restaurants, bars, workplaces, and events. They handle production, logistics, and equipment (such as coolers and vending machines) for Coca‑Cola brands and selected partner beverages.

A charge from “Coca-Cola Europacific Partners,” “Coca-Cola EP,” “CCEP,” or similar wording may appear on a bank or card statement when beverages or related services are purchased through one of their channels. Common scenarios include buying drinks from a Coca‑Cola‑branded vending machine or self‑service cooler, invoices for wholesale or workplace deliveries, charges for fountain/post‑mix syrup to hospitality venues, or rental/maintenance fees for coolers and vending equipment. In some cases, you may see recurring monthly or quarterly charges tied to ongoing supply contracts, equipment rental agreements, or office drink programs. Small temporary authorization holds can also occur when using a card on vending machines or unattended terminals to verify the payment method before the final amount is captured.

If you’re unsure about a Coca‑Cola Europacific Partners charge, start by checking recent purchases from vending machines, workplace or office drink programs, and any business or hospitality accounts you manage. Look at your email for invoices or receipts from cocacolaep.com or from your employer or venue’s purchasing system, and compare transaction dates and locations to your card’s activity. For account‑specific help, go to cocacolaep.com and use the “Contact” or “Customer Service” sections to reach your local CCEP market by web form or phone; business customers can also contact their sales representative or the number shown on recent invoices. If you suspect an error, duplicate billing, or an unrecognized recurring charge, contact CCEP with your invoice or transaction details first, and then reach out to your bank or card issuer to dispute the transaction if it cannot be resolved directly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coca-Cola Europacific Partners.

  1. CocaColaEPP Melbourne Ai AU

Frequently Asked Questions

Why is there a Coca‑Cola Europacific Partners charge on my card for a small amount?

Small amounts (often just a few units of your local currency) are typically related to a purchase from a Coca‑Cola‑branded vending machine, self‑service cooler, or unattended payment terminal. These machines are often operated and billed directly by CCEP, so the transaction descriptor may list “Coca-Cola Europacific Partners,” “Coca-Cola EP,” or “CCEP.” Check where you were at the time of the charge—offices, train stations, universities, hospitals, and event venues commonly use CCEP‑managed vending or coolers.

Why do I see a pending or temporary Coca‑Cola Europacific Partners charge that doesn’t match what I bought?

When you tap or insert your card at some vending machines or unattended terminals, CCEP (or their payment processor) may place a small temporary authorization hold to confirm the card is valid. This hold can be higher or lower than the final purchase price but is adjusted to the correct amount when the transaction is completed. The authorization hold should disappear or be replaced by the final settled charge within a few business days, depending on your bank’s policies.

Can Coca‑Cola Europacific Partners charges be recurring or subscription‑based?

Yes, but typically only for business or workplace customers, not individual consumers. Recurring charges usually relate to ongoing beverage supply contracts, office drink programs, equipment rental (such as coolers, fountains, or vending machines), or regular scheduled deliveries. These may appear monthly, quarterly, or according to your contract terms and are usually accompanied by an invoice or statement from CCEP. If you see a regular pattern of charges, ask your office manager, finance team, or venue owner whether there is a CCEP account in place.

How do I cancel or change a Coca‑Cola Europacific Partners delivery or service agreement?

If you are a business, hospitality, or workplace customer, changes and cancellations must be managed through your local CCEP customer service team or your assigned sales representative. Refer to your contract or the latest invoice for specific cancellation notice periods and any equipment return obligations. You can also visit cocacolaep.com, select your country, and use the “Contact” or “Customer Service” section to request changes to delivery frequency, product range, or to discuss ending your agreement.

How can I request a refund or dispute a Coca‑Cola Europacific Partners charge?

For vending or unattended machine issues—such as being charged but not receiving a drink—note the machine’s location, time, date, and any machine ID shown on the front. Then visit your local country page on cocacolaep.com and use the contact form or customer service details to report the problem and request a refund or credit. For business invoices you believe are incorrect, contact the billing or accounts receivable contact shown on the invoice; provide invoice numbers, purchase order references, and transaction details so they can investigate. If you cannot resolve the issue directly with CCEP, you can then contact your bank or card issuer to formally dispute the charge.

What are typical Coca‑Cola Europacific Partners charge amounts I might see?

Consumer‑level charges are often low amounts reflecting single or multiple drink purchases from vending machines or coolers—commonly in the range of one to several units of your local currency per transaction, depending on local pricing. Business and wholesale customers may see larger charges tied to bulk deliveries, fountain syrup, or equipment rental and service fees, which can range from tens to thousands of units of currency. Reviewing any associated invoices or order confirmations is the best way to verify whether an amount is correct for your account.

How do I contact Coca‑Cola Europacific Partners about a billing or account question?

Go to cocacolaep.com and select your country or region to view local customer service options, which typically include a web contact form, email address, and/or phone numbers for customer care and sales support. Business customers should also check recent invoices, as they usually list dedicated billing or account contact details. When you reach out, have your transaction date, the last four digits of the card used, any invoice or account numbers, and the exact amount charged to help them locate the payment quickly.

The Coca‑Cola Europacific Partners charge is on my personal card, but it may be for my workplace—what should I do?

If you use your personal card for work‑related purchases, this charge may relate to buying drinks for the office, hospitality events, or an expense you made at a venue supplied by CCEP. First, check your calendar and receipts around the charge date to see if it matches a work purchase, and ask your manager or finance team whether they recognize the transaction. If it was a legitimate business expense, you can usually submit the card statement and any supporting receipts for reimbursement; if no one recognizes it, contact CCEP through cocacolaep.com with the transaction details for clarification.

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