Conservatory

Restaurant90% confidence

Conservatory is a Houston-based food hall and beer garden concept featuring multiple restaurant vendors, full bars, and communal seating in a single venue.

Houston, Texas, United States
Owned by Company of Nomads

About Conservatory

Conservatory is a multi-vendor food hall and beer garden concept in Houston, Texas, bringing together a curated mix of independent restaurant stalls, cocktail bars, and communal seating under one roof. Originally launched downtown as “Conservatory Underground Beer Garden & Food Hall,” the brand has since expanded and evolved, including a large, multi-level Galleria location with numerous food vendors and bars, live events, and nightlife programming. Guests can sample a wide variety of cuisines—such as tacos, ramen, burgers, fried chicken, Peruvian dishes, pizza, and desserts—alongside craft beer, cocktails, and wine in a casual, social setting. ([houstoniamag.com](https://www.houstoniamag.com/businesses/conservatory-food-hall-beer-garden?utm_source=openai))

A charge from “TST* CONSERVATO…” or similar on your card statement is most likely from a purchase at one of Conservatory’s Houston food halls or bars, processed through the Toast point‑of‑sale system (hence the “TST*” prefix). This could be from ordering food or drinks at the bar, running a tab, purchasing from one of the hall’s vendors that share the central bar/checkout, or paying for a hosted event tab. Most transactions are one‑time charges, though large group events or bar tabs may include service charges or gratuity added at the end of the visit. In some cases you may initially see a higher “pending” amount if you opened a bar tab, with the final amount adjusting once the check is closed.

If you don’t recognize the charge, first think back to any recent visits to downtown Houston or the Galleria area where you may have eaten or had drinks at an indoor food hall with multiple vendors and a central bar. Check any email receipts from Toast or Conservatory, as well as your text messages if you opted for a digital receipt at the bar. To resolve billing questions, you can contact Conservatory via the contact information on their website or reach out directly to the specific location (especially the Galleria site) and provide the transaction date, amount, and last four digits of your card so staff can look up the check. If you still believe the charge is fraudulent after speaking with the venue, you should dispute it with your card issuer, who can investigate using the merchant ID and authorization details.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Conservatory.

  1. POS Purchase TX GEORGE WEST TST* SOUTH TEXA
  2. POS Purchase TX HOUSTON IAH KPRC POS Purchase TX HOUSTON IAH KPRC 2 TRAV
  3. POS Purchase TX HOUSTON TST* CON POS Purchase TX HOUSTON TST* CONSERVATO AL

Frequently Asked Questions

Why does my bank statement show “TST* CONSERVATO” or “TST* CONSERVATORY” for this charge?

The “TST*” prefix indicates the Toast point-of-sale system, and the truncated name (e.g., “CONSERVATO”) refers to Conservatory, a Houston food hall and beer garden concept. The charge is typically from buying food or drinks at one of Conservatory’s locations or bars processed through Toast’s payment system.

Is this a one-time charge or a recurring subscription from Conservatory?

Conservatory transactions are almost always one-time charges for in-person purchases of food and beverages, or for event tabs. They do not operate as a subscription service, so recurring monthly charges labeled with Conservatory would be unusual and worth reviewing with the venue or your bank.

Why is the pending amount from Conservatory higher than my final receipt total?

If you opened a bar tab, Toast may place a temporary authorization hold that is higher than the initial ticket to ensure funds are available, often including room for tip. Once the check is closed and tip is added, the pending amount is adjusted and finalized—usually within a few business days—to match your signed receipt.

How can I get a copy of my receipt for a Conservatory charge?

If you opted for a digital receipt, check your email or text messages for a Toast or Conservatory receipt around the transaction date. If you didn’t receive one, contact the specific Conservatory location (for example, the Galleria venue) via the phone or email listed on their website and provide the visit date, amount, and last four digits of your card so they can reprint or resend the receipt.

How do I dispute or request a refund for a charge at Conservatory?

Start by contacting the Conservatory location where you were charged—ideally with your receipt or a screenshot of the transaction from your bank. Explain the issue (incorrect amount, duplicate charge, wrong tip, etc.). Most adjustments or refunds can be issued directly through their Toast POS. If you cannot resolve it with them, file a dispute with your card issuer, who will investigate using the merchant’s transaction records.

Can multiple food and drink purchases inside the hall appear as a single charge from Conservatory?

Yes. At Conservatory, you may order from various vendors or the bar but pay through a central bar or shared POS, which then appears as a single combined charge under the Conservatory merchant name on your statement rather than separate line items per vendor.

I see a small $1–$5 charge or hold from Conservatory—what is this?

Small authorization holds can occur when a card is first run to open a bar tab or verify a payment method. These temporary holds are common with systems like Toast and should drop off automatically, being replaced by the final, correct transaction once your check is closed.

How can I contact Conservatory to ask about an unrecognized charge?

Visit Conservatory’s website to identify the location you likely visited (such as the Galleria food hall) and use the listed phone number or contact email. Provide the transaction date, amount, and the last four digits of your card so staff can search their Toast POS records and confirm what was purchased and by whom.

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