Coogee Pavilion

Restaurant88% confidence

Coogee Pavilion is a multi-level beachfront restaurant and bar complex in Coogee, Sydney, offering casual dining, wood‑fired pizzas, seafood and drinks with ocean views.

Sydney, New South Wales, Australia
merivale.com
Owned by Merivale

About Coogee Pavilion

Coogee Pavilion is a large, multi-level dining and entertainment venue located just steps from Coogee Beach in Sydney, Australia. Operated by hospitality group Merivale, it features a casual, family‑friendly ground floor with wood‑fired pizzas, burgers, seafood, coffee and kids’ play areas, alongside additional levels that include bars and more upscale dining spaces. The “Ground Floor” or “Coogee Ground Floor Bar” branding you may see online refers specifically to the main street‑level restaurant space of Coogee Pavilion, not a separate business. ([muzeek.com](https://muzeek.com/coogeegroundfloor?utm_source=openai))

A card charge labelled “Coogee Ground”, “Coogee Ground Floor”, or similar is very likely a transaction at the ground‑floor restaurant/bar of Coogee Pavilion at 169 Dolphin Street, Coogee. This could be for sit‑down meals, takeaway food, drinks at the bar, or group tabs that were settled at the end of a visit. The venue also uses contactless and mobile ordering systems where guests order and pay from their phones, which can result in descriptors that shorten or slightly alter the full venue name on statements. ([muzeek.com](https://muzeek.com/coogeegroundfloor?utm_source=openai))

If you don’t recognise the charge, start by checking any email receipts from Merivale or Coogee Pavilion around the transaction date, as well as bank notifications from the day you may have visited Coogee Beach. Compare the date and amount to your visit; shared group tabs, tips, or multiple rounds of drinks can make the total higher than expected. If you still have questions, you can contact Coogee Pavilion or Merivale via the contact details on the Coogee Pavilion page at merivale.com, referencing the exact charge date, amount and the descriptor shown on your statement. If the transaction appears fraudulent, report it to your card issuer, who can investigate and initiate a dispute if needed. ([triptap.com](https://triptap.com/places/au/new-south-wales/sydney/coogee-pavilion-ground-floor-t056e1e9?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coogee Pavilion.

  1. Coogee Ground

Frequently Asked Questions

Why does my bank statement show “Coogee Ground” instead of “Coogee Pavilion”?

Payment systems sometimes shorten the venue name to fit character limits, so transactions from the Coogee Pavilion Ground Floor restaurant and bar can appear as “Coogee Ground”, “Coogee Ground Floor”, or similar abbreviations on your statement. These typically refer to the main street‑level dining area of Coogee Pavilion at 169 Dolphin Street, Coogee.

What types of purchases typically result in a Coogee Pavilion Ground Floor charge?

Charges usually come from food and drink purchases at the Ground Floor of Coogee Pavilion, including sit‑down meals, shared pizzas and seafood, bar tabs, takeaway orders, or coffee and snacks. Group tabs that are kept open during a visit and closed at the end of the night will also appear as a single charge.

Can Coogee Pavilion place an authorization hold on my card?

Yes. If you open a bar tab, book a large group, or pre‑authorise a card for a function, Coogee Pavilion (via Merivale’s payment systems) may place a temporary authorisation hold. This hold can appear as a pending charge and should drop off automatically once the final amount is settled, usually within a few business days.

How can I get a copy of my receipt for a Coogee Pavilion Ground Floor transaction?

If you ordered via contactless or mobile ordering, you may have received an email or SMS receipt at the time of purchase. Otherwise, you can contact Coogee Pavilion or Merivale’s reservations/customer service team using the details on the Coogee Pavilion page at merivale.com and provide the transaction date, exact amount, and the last four digits of your card so they can search for the receipt.

How do I resolve a charge amount from Coogee Pavilion that seems higher than expected?

First, consider whether a tip, surcharges (such as public holiday surcharges), or shared items on a group tab could explain the difference. Then review any receipts or order confirmations you have. If it still seems incorrect, contact the venue or Merivale support with your receipt or the statement details so they can review the bill and, if warranted, issue an adjustment or refund.

How do I request a refund or dispute a mistaken Coogee Pavilion charge?

Start by contacting Coogee Pavilion or Merivale directly, providing your receipt (if available) and the exact transaction details from your card statement. They can verify the bill and process a refund if an error is confirmed. If you suspect fraud or cannot resolve it with the venue, contact your card issuer to lodge a formal dispute.

Can Coogee Pavilion charges be recurring or part of a subscription?

No, Coogee Pavilion charges are generally one‑off transactions tied to specific visits, meals, or events. If you see multiple charges, they are likely separate visits, multiple same‑day transactions, or a pre‑authorisation plus final charge; they should not be an ongoing subscription.

Who should I contact if I don’t recognise a Coogee Pavilion or “Coogee Ground” transaction at all?

First, ask family members or anyone else with access to the card whether they visited Coogee Pavilion around that date. If no one recognises it, contact Coogee Pavilion or Merivale with the transaction details so they can confirm whether the charge is in their system. If they cannot locate it or it appears fraudulent, notify your bank or card issuer immediately to block the card and investigate the charge.

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