Cooper Grace Ward

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Cooper Grace Ward is an independent Australian commercial law firm providing services across corporate and commercial, property, litigation, insurance, tax and family law to corporate, government and private clients.

Brisbane, Queensland, Australia
cgw.com.au

About Cooper Grace Ward

Cooper Grace Ward is an independent Australian commercial law firm based in Brisbane, Queensland. The firm provides legal services to corporate, government and private clients across areas including corporate and commercial law, property and projects, litigation and dispute resolution, insurance, workplace and employment, tax, and family law. Clients typically engage Cooper Grace Ward for matters such as business transactions, contracts, regulatory compliance, commercial disputes, estate planning, separation and divorce, and tax structuring or advice. Most services are delivered on a professional-fee basis, often billed hourly or via agreed fee arrangements, and may involve court filing fees or third‑party disbursements.

A charge from Cooper Grace Ward may appear on your bank or card statement when you have engaged the firm for legal services or have authorised them to take payment on behalf of your company or family. This can include initial consultation fees, ongoing work on a matter, payment of invoices via credit or debit card, or replenishment of monies held in trust (for example, to cover upcoming professional fees or disbursements). In some cases, you may see separate charges for court filing fees, search fees, barrister’s fees, or other third‑party costs that Cooper Grace Ward has paid on your behalf. You might also see pre‑authorisation holds or partial payments if a card was used to secure costs or to set up a recurring payment arrangement for ongoing work.

To verify or resolve questions about a Cooper Grace Ward charge, start by locating your latest invoice or engagement letter, which will outline fee arrangements and trust account details. Compare the amount and timing of the charge on your statement with your invoice number, matter reference, or any recent payments you have made through their online payment portal at cgw.com.au. If you still have questions, contact Cooper Grace Ward’s accounts team directly using the billing or accounts contact details on your invoice or via the contact page on their website, and be ready to provide your full name, matter reference, invoice number and the last four digits of the card that was charged. Common issues—such as duplicate payments, uncertainty about trust account transfers, or charges relating to a company or family member’s matter—can typically be clarified or corrected by the firm’s accounts department or your usual lawyer at the firm.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cooper Grace Ward.

  1. PAYPAL *COOPERGRACE Sydney AUS
  2. PAYPAL *GREEN CONCE Sydney AUS

Frequently Asked Questions

Why did I receive a charge from Cooper Grace Ward on my bank or credit card statement?

A charge from Cooper Grace Ward usually relates to payment for legal services that you or your business have engaged them to provide. This may include professional fees for advice or representation, court filing fees, property search fees, or other disbursements that the firm has paid on your behalf. In some cases, the charge may relate to a retainer or trust account deposit that you authorised so the firm can draw fees and costs as work is completed. Check your recent invoices or engagement documents from Cooper Grace Ward to match the amount and date of the transaction.

What are typical billing amounts and how does Cooper Grace Ward charge for services?

Cooper Grace Ward generally bills on a professional-fee basis, commonly using hourly rates that vary depending on the seniority of the lawyer and the type of matter. Invoices may include professional fees plus disbursements such as court fees, search fees, or barristers’ fees, and GST where applicable. Charges on your statement might reflect full invoice payments, partial payments, or top-ups to funds held in trust to cover upcoming work. The specific rates and billing arrangements are outlined in your costs agreement or engagement letter provided at the start of your matter.

Why do I see multiple or separate Cooper Grace Ward charges around the same date?

Multiple charges can occur if you paid more than one invoice, made a separate trust account deposit, or if the firm processed disbursements separately from professional fees. For example, one charge might be for legal fees and another for court filing fees or property searches processed through their trust account. It can also happen if you set up staged payments or a payment plan and several instalments were processed close together. Review your invoices and trust account statements from Cooper Grace Ward to see how the charges align with specific matters or cost items.

Can Cooper Grace Ward place a temporary authorisation hold or pending charge on my card?

Cooper Grace Ward may process a pre-authorisation or pending transaction when taking card details to secure payment for upcoming fees or to confirm that funds are available for a retainer or trust deposit. This may appear as a pending or temporary amount on your statement before the final transaction is settled. Once the payment is completed or the hold is released, only the final processed amount should remain on your account. If a pending hold appears to have duplicated or not dropped off after several business days, contact your bank and Cooper Grace Ward’s accounts team to confirm the status.

How do I query, dispute, or request a correction or refund for a Cooper Grace Ward charge?

If you believe a Cooper Grace Ward charge is incorrect—for example, a duplicate payment or an amount that doesn’t match your invoice—contact their accounts or finance department using the details on your invoice or via the contact form or phone numbers listed at cgw.com.au. Provide your name, matter reference, invoice number, and a screenshot or description of the charge from your bank statement. The firm can review your account, adjust any errors, or arrange a refund where appropriate—for instance, if an overpayment has occurred or surplus trust funds remain after your matter is finalised. Refunds are normally processed back to the original payment method in line with the firm’s billing and trust account rules.

How can I stop future charges or ongoing billing from Cooper Grace Ward?

Cooper Grace Ward does not operate on a typical subscription model, but you may see ongoing charges if legal work on your matter is continuing or if you have authorised regular payments or trust account top-ups. To stop future billing, you’ll need to speak with your lawyer at the firm about finalising or pausing work on your matter and confirm any remaining fees or disbursements. Once all outstanding invoices are paid and your matter is closed, no further charges should occur other than any agreed final adjustments. If you have set up an automatic or scheduled payment through your bank, you may also need to cancel that arrangement directly with your bank.

How do I obtain a copy of my invoice or a statement of account from Cooper Grace Ward?

If you see a charge and don’t have the matching invoice, you can request a copy from Cooper Grace Ward’s accounts team or from your usual contact at the firm. Use the reference number or description on your bank statement, along with your full name and matter details, so they can locate the correct records. They can provide invoices, trust account statements, or a full statement of account showing all charges, payments and any remaining balance. This documentation will help you verify exactly what the charge on your statement relates to.

What should I do if the Cooper Grace Ward charge is for a company, trust, or family member’s matter?

It’s common for Cooper Grace Ward charges to appear under the card or account holder’s name even when the legal matter relates to a company, trust, or family member. If you authorised payment on behalf of a business entity or relative, the charge will still show on your personal or corporate card, but the invoice will be addressed to the relevant client (for example, your company or spouse). To confirm this, ask the person or business you may have paid for and compare the transaction with their Cooper Grace Ward invoices. If you are unsure whether you authorised the payment, contact the firm’s accounts team to verify who the client is and how the payment was applied, subject to their privacy and confidentiality obligations.

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