Crunchbase is a data-as-a-service and business intelligence platform that provides detailed information on private and public companies, including funding rounds, investors, acquisitions, and key personnel, used by sales teams, investors, and researchers to identify and evaluate business opportunities.
Crunchbase is a business intelligence and data-as-a-service platform that provides detailed profiles on private and public companies, funding rounds, investors, acquisitions, and key personnel. Headquartered in San Francisco, CA, Crunchbase is widely used by sales teams, investors, recruiters, and market researchers to discover and evaluate business opportunities. The platform offers advanced search filters, contact data, alerts, and enrichment tools that integrate with workflows like CRM systems and prospecting tools.
A charge from Crunchbase typically appears on a bank or card statement when you sign up for a paid plan such as Crunchbase Pro, a team/enterprise subscription, or when your existing subscription renews. Common scenarios include starting a free trial that converts to a paid plan if not cancelled, upgrading from a free/basic account to Crunchbase Pro, or adding additional seats for team members. You may also see temporary authorization holds when you first add or update a payment method; these small test charges usually disappear within a few days and are not actual fees.
If you’re unsure about a Crunchbase charge, start by logging into your account at crunchbase.com and checking your Account or Billing settings for active subscriptions, invoices, and billing history. Look for confirmation emails from Crunchbase in the inbox associated with your card (including spam/junk) for receipts or trial-start/renewal notices. If you still have questions, you can visit help.crunchbase.com, submit a support request, or contact their billing team through the support portal or at their published support email, providing the last four digits of the card, charge date, currency, and amount so they can locate the transaction and help with cancellations, refunds, or plan changes.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Crunchbase.
Why do I see a charge from Crunchbase on my bank or credit card statement?
You’re most likely seeing a charge because you started a Crunchbase Pro or team/enterprise subscription, or an existing plan has renewed. Charges can also result from a free trial that converted to a paid plan when it wasn’t cancelled before the trial ended. Check your Crunchbase account’s Billing section to see which plan you’re on and the exact billing date and amount. If you manage multiple seats or team members, the charge may reflect the total for all active users.
What are the typical Crunchbase subscription prices and billing cycles?
Crunchbase commonly offers Crunchbase Pro on a monthly or annual basis, with annual billing usually working out to a lower effective monthly cost than paying month-to-month. In many regions, Pro is around the tens-of-dollars-per-month range (for example, an annual plan may be billed once per year, while a monthly plan is billed every month). They also provide custom-priced team and enterprise plans with per-seat pricing that depends on the number of users and included features. Exact pricing and currency can vary by location and promotion, so the best way to confirm your rate is to log in and review the Pricing or Billing page tied to your account.
Why was I charged by Crunchbase after my free trial ended?
When you start a Crunchbase Pro free trial, you’re usually required to enter a payment method and agree that the subscription will automatically continue as a paid plan if you don’t cancel before the trial expires. At the end of the trial period, Crunchbase converts your account to a paid subscription and charges the card on file for the selected billing interval (monthly or annual). You can see your trial end date and upcoming charges in your account’s Billing section. If you forgot to cancel and were just recently charged, contact Crunchbase support promptly—depending on timing and usage, they may be able to review your eligibility for a refund or account adjustment.
How can I cancel my Crunchbase Pro or paid subscription so I’m not charged again?
To cancel, log in to crunchbase.com with the account that’s being billed, go to your Account or Settings area, and open the Billing or Subscription section. From there, you can manage your plan and select the option to cancel or turn off auto-renewal; your access will generally remain active until the end of your current billing period. Make sure you complete all confirmation steps on-screen and look for a cancellation confirmation email. If you don’t see a cancel option (for example, on a team or enterprise account), you may need to contact Crunchbase support or your account representative directly to process the change.
How do I request a refund or dispute a Crunchbase charge?
If you believe you were charged in error, sign in and review your Billing history first to understand what was billed (e.g., renewal, upgrade, added seats). If it still appears incorrect, visit help.crunchbase.com and submit a billing ticket or use the support contact listed there, including your account email, charge amount, date, and the last four digits of the card used. Crunchbase typically evaluates refunds case by case, factoring in their refund policy, time since the charge, and whether the service was used. It’s best to reach out to them before contacting your bank, as they can often resolve subscription and renewal issues directly.
Why do I see a small or temporary Crunchbase charge (like $0–$2) on my statement?
Crunchbase may place a small authorization hold on your card when you start a trial, subscribe, or update your payment details to verify that the card is valid. These test authorizations are not actual charges and should either disappear or show as reversed within a few business days, depending on your bank. If such a small amount remains posted after several days, contact your card issuer first to confirm its status, then reach out to Crunchbase support with a screenshot or statement snippet if it still looks incorrect.
What charge descriptions or patterns are common for Crunchbase on statements?
Crunchbase transactions may appear with descriptors such as “CRUNCHBASE,” “CRUNCHBASE PRO,” or similar variations including their URL or location (e.g., San Francisco, CA). Charges are typically in recurring monthly or annual intervals that match your subscription term, often on the same calendar date each cycle. Team or enterprise plans may appear as higher, consolidated amounts corresponding to multiple user seats or additional features. Reviewing the date and pattern of the charges against your login and usage history can help confirm whether they’re tied to your account or a shared company card.
How can I contact Crunchbase about a billing or account question if I can’t log in?
If you can’t access your Crunchbase account, first try the password reset option on crunchbase.com using any email addresses you may have used to sign up. If that doesn’t work, go to help.crunchbase.com and use the support contact or request form, providing details like your full name, possible account email addresses, the last four digits of the card, the exact charge amount, and date so they can locate the subscription. Avoid sending full card numbers or sensitive data; just share what their form requests. Their support team can then help you verify ownership, locate the account tied to the charge, and update or cancel billing as needed.