Curb Mobility

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Curb Mobility is a transportation technology company that provides a mobile app and payment platform to hail and pay for licensed taxis and other for-hire vehicles in various U.S. cities.

New York, NY
gocurb.com

About Curb Mobility

Curb Mobility is a transportation technology company based in New York, NY that connects riders with licensed taxis and other for-hire vehicles through its mobile app and in-vehicle payment systems. Operating in many major U.S. cities, the Curb app allows users to e‑hail (or pre‑book in some markets) a yellow cab or other regulated vehicle, track the ride, and pay electronically with a stored credit/debit card, Apple Pay, Google Pay, or other supported methods. Curb also powers payment terminals inside many taxis, so riders can tap, swipe, or insert a card and receive an electronic or printed receipt at the end of their trip.

A Curb Mobility charge typically appears on your bank or card statement when you use the Curb app or a Curb-powered in‑taxi payment terminal to pay for a ride. The amount may include the metered fare, city- or airport‑mandated surcharges, a Curb or booking fee (in some markets), tolls, tips you select on the screen or in the app, and any applicable taxes. You may see separate or repeated charges if you took multiple rides in one day, updated a payment method, incurred an authorization hold before your final fare posted, or used Curb for a scheduled ride or corporate account trip.

If you’re unsure about a Curb Mobility charge, start by checking your email and the Curb app (if you have an account) for recent ride receipts that match the amount and date of the transaction. Compare the time and city of the charge to any taxi or for‑hire rides you took, including airport trips or rides paid on an in‑car screen. For further help, visit gocurb.com and use the support or Contact Us options to submit a ticket, or check the help section in the Curb app to report a billing issue, request a copy of a receipt, dispute an incorrect fare, or ask about a pending authorization; most issues are resolved by providing the trip date, city, approximate pickup time, and last four digits of the card used.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Curb Mobility.

  1. CURB MOBILITY LONG ISLAND US

Frequently Asked Questions

Why do I see a charge from Curb Mobility on my card statement?

A charge from Curb Mobility usually means you paid for a taxi or for-hire vehicle ride using the Curb app or a Curb payment terminal inside a cab. The charge will generally match the metered fare plus any fees, taxes, tolls, and tip you selected at the end of the ride. Look for email receipts from Curb or trip history in the Curb app that match the date and amount of the transaction.

What amounts does Curb typically charge for a ride?

Curb does not set the base fare; it follows the local taxi or for-hire vehicle rates in each city (for example, a starting fare plus per-mile or per-minute charges, plus taxes and surcharges). Your total charge may also include a Curb or booking fee in some markets, tolls, airport or city surcharges, and an optional tip. Because fares are meter-based, two rides of similar distance at different times of day can have different totals.

Why do I see two Curb charges or a small pending amount for the same ride?

Curb may place a temporary authorization hold on your card at the start or end of a ride to confirm that your payment method is valid. This hold can be a round number or an estimate of the fare and is separate from the final posted charge. The authorization should automatically drop off within a few business days, leaving only the actual ride fare on your account; if it doesn’t, you can contact Curb support with a screenshot of the duplicate or pending charge.

How can I view my Curb ride history and receipts to verify this charge?

If you used the Curb app, open it and go to the Trips or Ride History section to see past rides, itemized fares, and receipts that you can email or download. If you paid on an in‑vehicle Curb terminal, you may have received an on-screen option to email yourself a receipt at the time of payment. If you no longer have the receipt, you can request a copy from Curb support by providing the ride date, pickup city, approximate time, and last four digits of the card used.

Does Curb have subscriptions or recurring monthly fees?

For typical riders, Curb does not offer subscription plans or charge recurring membership fees; you are billed per ride according to the metered fare and any applicable fees. If you are seeing repeated Curb charges, it usually means you took multiple taxi rides or there were multiple trips on a corporate or business account. Review your ride history or ask family members or employees who may have used a shared card.

How do I dispute an incorrect fare or request a refund from Curb Mobility?

To dispute a fare or ask for a refund, go to the Help or Support section of the Curb app or visit gocurb.com and submit a support request. Include details such as the trip date, city, pickup and drop-off locations, the amount you were charged, and what seems incorrect (for example, overcharge, wrong tip, duplicate charge, or wrong tolls). Curb’s support team will review the meter data and transaction logs and, if an error is confirmed, they can adjust the fare or issue a partial or full refund back to your original payment method.

How can I contact Curb about a mystery charge if I don’t have the app?

If you don’t use the Curb app but see a Curb Mobility charge, visit gocurb.com and look for the Support or Contact Us link. You can usually fill out a web form with your name, email, card’s last four digits, charge amount, and date so the team can locate the transaction. You may also find a support email address on your taxi receipt or on the in‑vehicle payment terminal screen from your ride.

Can I stop future Curb charges or prevent others from using my card with Curb?

Curb only charges your card when it’s used for a ride or payment through its systems, so there is no service to “cancel” like a subscription. To prevent further use, remove or update your saved card in the Curb app, and if you suspect unauthorized use, immediately contact your bank or card issuer to block the card and dispute unrecognized transactions. You can also notify Curb support so they can flag suspicious activity related to that payment method.

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