Curea

Personal Care80% confidence

Curea is a direct-to-consumer skincare brand that sells peptide-powered serums and related products through its online store at curea.shop.

Chicago, IL, USA

About Curea

Curea is a skincare company that operates primarily online via its website curea.shop, offering peptide-powered products such as GHK-Cu copper peptide serums aimed at repairing skin, boosting collagen, fading acne marks, and improving overall texture. The brand positions itself as science-backed, with a small but focused product line and heavy emphasis on anti-acne and skin-repair benefits for consumers looking for targeted treatment options rather than broad cosmetic lines.([curea.shop](https://curea.shop/?utm_source=openai))

A charge from “CUREA.SHOP” on a card statement typically corresponds to an online purchase made on curea.shop—most often a one-time order of serums or bundles, or a discounted promotional offer like a limited-time sale. The site also encourages customers to subscribe to email updates and specials, and it references a “CUREA Club” and “Membership Cancellation” in its policy links, which suggests that some customers may be on a recurring membership or subscription plan for refills or special pricing; recurring monthly or multi-month charges could therefore appear if a membership was activated.([curea.shop](https://curea.shop/))

If you don’t recognize the charge, first check your email (including spam/junk folders) for order confirmations from support@curea.shop, and try the site’s “Track Your Order” page using your email and order number. You can contact Curea via the support email or the phone number and mailing address listed in the site footer—support@curea.shop, phone ‪(312) 248-4940, 5145 North Clark Street #1257, Chicago, IL 60640—to ask for details, cancel a membership, or request a refund in line with their Refund and Membership Cancellation policies. If you suspect fraud and cannot resolve it with the merchant, contact your card issuer to dispute the charge and monitor your account for additional unauthorized activity.([curea.shop](https://curea.shop/))

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Curea.

  1. CUREA.SHOP 305-8907869
  2. CUREA.SHOP 312-2484940

Frequently Asked Questions

Why do I see a charge from CUREA.SHOP on my card statement?

A CUREA.SHOP charge usually means you (or someone with access to your card) placed an order for skincare products such as Curea’s GHK-Cu serum or related items through their website curea.shop, or enrolled in a membership/club offer that bills on a recurring basis. Check your email for an order confirmation from support@curea.shop and review your recent online purchases.([curea.shop](https://curea.shop/?utm_source=openai))

What types of products does Curea sell and what are typical charge amounts?

Curea primarily sells peptide-powered skincare, including GHK-Cu (copper peptide) serums marketed to boost collagen, fade acne marks, and smooth skin. Individual items are commonly priced around $20–$50 before discounts, though promotional bundles and sales can change the exact amount you see on your statement.([curea.shop](https://curea.shop/?utm_source=openai))

Does Curea offer subscriptions or memberships that could cause recurring charges?

Yes. The site references a “CUREA Club” and a “Membership Cancellation” policy, which indicates some customers can join a membership or subscription-type program. If you signed up for refills, VIP pricing, or a club during checkout, you may see recurring monthly or periodic charges from CUREA.SHOP until you cancel that membership.([curea.shop](https://curea.shop/))

How do I cancel a Curea membership or stop future recurring charges?

To cancel, go to curea.shop and look for the Membership Cancellation or account management links, or contact Curea directly at support@curea.shop and request cancellation of your membership or subscription. Provide the email address used at checkout and any order or membership ID so they can locate your account quickly. You can also call the support number in the footer if you prefer to speak with someone by phone.([curea.shop](https://curea.shop/))

How can I request a refund for a Curea order I’m unhappy with?

Curea lists a Refund Policy on its website; start by reviewing that page to make sure your purchase qualifies (for example, within a specific return window and in acceptable condition). Then contact support@curea.shop with your order number, reason for return, and any photos if requested. Follow the instructions they provide for returning the product; once it is received and approved, your refund will be processed back to the original payment method.([curea.shop](https://curea.shop/))

Where can I find tracking information or a receipt for my Curea purchase?

After placing an order, Curea sends an email receipt and order confirmation to the address used at checkout. You can also use the “Track Your Order” link on curea.shop, entering your email and order number to view shipping status. If you can’t find these details, contact support@curea.shop and ask them to resend your confirmation or tracking information.([curea.shop](https://curea.shop/))

Is there a way to contact Curea customer support about an unrecognized charge?

Yes. You can reach Curea by emailing support@curea.shop or by using the Contact/Support links on their website. Their site footer additionally lists a support phone number (‪312-248-4940‬) and mailing address at 5145 North Clark Street #1257, Chicago, IL 60640, which you can reference when communicating with your bank or in written correspondence.([curea.shop](https://curea.shop/))

What should I do if I don’t recognize this Curea charge at all?

First verify that no one in your household made a purchase on curea.shop using your card. Search your email accounts for “Curea” or “curea.shop” to see if an order was placed. If you still don’t recognize it, contact Curea support with the transaction date and amount to see if they can locate an order; if they cannot or you suspect fraud, immediately notify your card issuer to dispute the charge and request a new card number if necessary.

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