Question 1

What types of purchases usually result in a Da Guido 365 charge on my card?

Accepted Answer

Most Da Guido 365 charges come from dining in at the restaurant for lunch or dinner, including à la carte pasta, pizza and mains, or the Italian Festa set menu (around A$55 per person). You may also see a charge after ordering takeaway or delivery through a partner like Uber Eats if the payment is processed under the restaurant’s name. Bar drinks, shared antipasti, desserts, and any gratuity you add at the terminal will all be included in a single combined transaction. ([ubereats.com](https://www.ubereats.com/au/store/da-guido-365/q128HCQ6ROC0-r7WT7AQQw?utm_source=openai))

Question 2

What are typical amounts I might see for a Da Guido 365 transaction?

Accepted Answer

For a single diner, it’s common to see charges in the A$30–A$70 range depending on whether you order drinks, antipasti, or dessert. Couples and small groups often see totals between A$80–A$200 or more, especially if ordering multiple courses, bottles of wine, or the Italian Festa sharing menu at about A$55 per person. Delivery or takeaway orders placed through apps usually fall in the A$25–A$80 range before platform fees. ([ubereats.com](https://www.ubereats.com/au/store/da-guido-365/q128HCQ6ROC0-r7WT7AQQw?utm_source=openai))

Question 3

Can Da Guido 365 place an authorization hold or deposit on my card?

Accepted Answer

Yes, in some situations there may be a temporary authorization on your card—for example, if you secure a reservation for a larger group, the venue may request card details via a booking platform like OpenTable and pre‑authorize or hold a deposit according to the booking terms shown at checkout. Additionally, when you open a tab at the bar or your server runs your card before you sign, your bank may show a pending amount that later adjusts to the final total including tip. These holds typically drop off within a few business days, leaving only the final settled charge. ([opentable.com.au](https://www.opentable.com.au/r/da-guido-365-melbourne?utm_source=openai))

Question 4

Does Da Guido 365 run on a subscription or recurring billing model?

Accepted Answer

No, Da Guido 365 does not operate any subscription or recurring meal plan; each visit or order is charged as a one‑time transaction. If you see multiple charges over several days or months, that would usually reflect separate visits, multiple delivery orders, or different cardholders on the same account using the restaurant. If you notice a repeating pattern you don’t recognize, contact both the restaurant and your bank to confirm whether the card is being used fraudulently. ([ubereats.com](https://www.ubereats.com/au/store/da-guido-365/q128HCQ6ROC0-r7WT7AQQw?utm_source=openai))

Question 5

How can I get a copy of my receipt or check what was included in the Da Guido 365 charge?

Accepted Answer

If you booked through OpenTable or ordered via a delivery app, first check the app or your email for an itemized receipt of your booking or order. For in‑restaurant payments, you can contact Da Guido 365 directly via their website or by calling +61 3 7012 6959 and request a copy of the receipt—have the transaction date, exact amount, and the last four digits of your card ready so staff can locate it in their system. This will show all food, beverage, and tip line items that made up the total amount charged. ([wanderlog.com](https://wanderlog.com/place/details/423132/da-guido-365?utm_source=openai))

Question 6

How do I resolve a wrong amount, duplicate charge, or tip issue from Da Guido 365?

Accepted Answer

If you believe you were overcharged, see a duplicate transaction, or think a tip was entered incorrectly, contact the restaurant as soon as possible with your statement screenshot and any receipts you have. In many cases, staff can verify the transaction in their point‑of‑sale system and process a partial refund or reversal if there was an error (for example, a double‑swiped card or mis‑keyed amount). If they cannot locate or correct the transaction, or if you are outside Australia and cannot easily call, you should also notify your bank or card issuer to open a dispute. ([wanderlog.com](https://wanderlog.com/place/details/423132/da-guido-365?utm_source=openai))

Question 7

How can I contact Da Guido 365 about a charge I don’t recognize?

Accepted Answer

You can reach Da Guido 365 by phone at +61 3 7012 6959 or through the contact details listed on their official website, daguido365.com.au. When you contact them, provide your full name, the exact charge amount and currency, transaction date, and the last four digits of the card so they can search for it in their records. If you booked through OpenTable or ordered via a delivery app, including your booking reference or order number will help them respond more quickly. ([wanderlog.com](https://wanderlog.com/place/details/423132/da-guido-365?utm_source=openai))

Question 8

Why does my Da Guido 365 charge include extra fees or currency differences?

Accepted Answer

If your card was issued outside Australia, your bank may convert the Da Guido 365 charge from Australian dollars (AUD) to your home currency and add its own foreign transaction or currency conversion fee. The restaurant itself typically charges only for the food, drinks, and any gratuity you authorize, while your bank controls exchange rates and added fees. Check your bank’s fee schedule or contact your card issuer to confirm how overseas restaurant transactions are handled. ([opentable.com.au](https://www.opentable.com.au/r/da-guido-365-melbourne?utm_source=openai))

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