DAKboard

Software86% confidence

DAKboard provides a customizable digital wall calendar and information dashboard service, along with compatible display hardware for homes and offices.

Endicott, NY
dakboard.com

About DAKboard

DAKboard is a software and hardware company based in Endicott, NY that specializes in customizable digital wall calendars and information dashboards for homes, offices, and shared spaces. Through its web platform at dakboard.com, users can create personalized screens that show calendars, to‑dos, weather, photos, news, traffic, smart home info, and more. DAKboard also offers compatible display hardware (such as wall displays and CPU kits) designed for always‑on use, making it a popular choice for family command centers, office dashboards, and lobby displays.

A DAKboard charge may appear on your bank or card statement when you subscribe to one of their paid plans, purchase or upgrade a subscription, or buy physical display hardware from their online store. Common scenarios include recurring monthly or annual billing for a DAKboard subscription, a one‑time purchase for a wall display or accessories, or a charge following a trial or free plan upgrade. You may also see temporary authorization holds when you first add or update a payment method; these small test charges typically disappear within a few business days and are not actual billed amounts.

If you’re unsure about a DAKboard charge, start by logging into your account at dakboard.com and reviewing the Billing or Subscription section to see your active plan, billing dates, and invoices/receipts. Check your email (including spam/junk) for order confirmations or receipts from DAKboard around the date of the charge, especially if you recently ordered hardware. For questions about billing, cancellations, or refunds, contact DAKboard support through the “Support” or “Contact” link on their website or via their published support email, and provide the last 4 digits of the card, the exact charge amount, and the date so they can locate the transaction. If you still cannot recognize the charge, consider whether a family member, roommate, or coworker may have set up a display using your card before disputing it with your bank or card issuer.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DAKboard.

  1. "DAKBOARD, LLC Syracuse NY"
  2. DAKBOARD LLC \134 Feldspar Dr. \31584921

Frequently Asked Questions

Why do I see a recurring DAKboard charge on my card each month or year?

DAKboard offers paid subscription plans that bill automatically on a monthly or annual basis until cancelled. If you upgraded from the free plan or started a paid plan after a trial, you’ll see a recurring charge on your card under a descriptor like “DAKBOARD” or “DAKBOARD.COM.” Log into your account at dakboard.com and go to your Billing or Subscription settings to see your plan type, next billing date, and billing frequency.

What subscription plans does DAKboard offer and how much do they cost?

DAKboard typically provides a free basic tier and several paid tiers (for example, personal/essential and higher‑tier or business plans) with additional layouts, screens, integrations, and management features. Pricing varies by plan level and whether you choose monthly or annual billing, and may change over time. For the most accurate and current prices, sign in to your account and visit the Pricing or Billing page at dakboard.com before comparing the amount on your statement.

How do I cancel or downgrade my DAKboard subscription so I stop getting billed?

To cancel or change your DAKboard subscription, log into dakboard.com, go to your Account or Billing/Subscription section, and select the option to downgrade to the free plan or cancel your paid plan. Once cancelled, future automatic charges will stop, but you typically retain access to your paid features until the end of the current billing period. Be sure to complete all steps and confirm the cancellation; you should receive an on‑screen confirmation and/or email. If you do not see cancellation options, contact DAKboard support for assistance.

Why do I see a DAKboard charge after a trial or after upgrading from the free plan?

If you started a trial or upgraded from the free plan, DAKboard will begin billing automatically at the end of the trial period or immediately upon upgrading, using the payment method you added. If you intended to stay on the free plan, make sure you did not confirm an upgrade or add a paid subscription. Check your Billing section at dakboard.com to review when the plan changed, and contact support promptly if you believe the upgrade was made in error.

How can I request a refund or dispute a DAKboard charge I don’t recognize?

For potential billing errors, duplicate charges, or unintended renewals, contact DAKboard directly before opening a bank dispute. Use the Support or Contact link on dakboard.com (or the support email listed there) and include your name, email used on the account, the exact charge amount, date, and the last 4 digits of the card so they can look up the transaction. DAKboard’s ability to issue refunds may depend on their refund policy, the type of plan (monthly vs annual), and how long ago the charge occurred. If they confirm that the charge is not associated with any account in your name, you may then want to contact your bank or card issuer to investigate possible fraud.

Why do I see a small $0–$2 DAKboard charge or a pending amount that later disappears?

DAKboard’s payment processor may place a small temporary authorization hold when you first add or update your card to verify that the payment method is valid. These test authorizations might appear as very small amounts (or sometimes $0) and should automatically drop off or change to $0 within a few business days. They are not actual charges and will not be included in your final statement balance. If a small pending charge remains for more than a week, contact your card issuer or DAKboard support for clarification.

Could this DAKboard charge be for hardware like a wall display rather than just the app?

Yes. DAKboard sells physical display hardware and accessories through its online store, and those orders are typically billed as one‑time charges separate from your subscription. If you see a larger‑than‑usual amount, it may correspond to a hardware purchase, bundle, or multiple items rather than just a monthly subscription fee. Search your email for order confirmations from DAKboard around the date of the charge or log into your account to check your store order history.

How can I find out which DAKboard account or screen is using my card?

If you manage multiple displays or share payment methods with family or coworkers, the charge may be tied to a different DAKboard login than you expect. First, sign into any DAKboard accounts you use and review the Billing section for recent invoices. If you still can’t match the charge, contact DAKboard support with the transaction details; they can usually identify the account associated with that payment method and help you update or remove the card if needed.

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