De Salis Wines is a family‑owned boutique winery and cellar door producing handcrafted cool‑climate wines on the Lofty Vineyard in the Orange wine region of New South Wales, Australia.
De Salis Wines is a family‑owned boutique winery and cellar door located on Mount Canobolas in the Orange wine region of New South Wales, Australia. Working from their Lofty Vineyard in Nashdale, they specialise in small‑batch, cool‑climate wines such as Chardonnay, Pinot Noir, sparkling styles, and other premium varieties that highlight high‑altitude terroir. De Salis sells wine directly through their cellar door and online store at desaliswines.com.au, and also offers a members’ wine club, curated tasting experiences, and occasional special release wines.
A De Salis Wines charge may appear on your bank or card statement after purchasing wine at their cellar door, ordering through their online shop, or joining one of their wine club memberships. Charges can be one‑off transactions for bottles, mixed cases, or tasting fees, or recurring charges for club shipments billed automatically on a seasonal or periodic schedule. You may also see a pending or small temporary authorization if you placed an order online and the payment gateway verified your card before finalizing the transaction.
If you’re unsure about a De Salis Wines charge, first check recent cellar door visits, online orders at desaliswines.com.au, and any wine club memberships in your name or household. Log into your online account (if you created one) to review order history, invoices, and subscription details, or search your email for order confirmations from De Salis Wines. For questions or disputes, contact them via the contact details provided on their website—typically a phone number and contact form—so they can look up the transaction by name, date, and amount. If the charge still appears incorrect after speaking with them, you can then follow up with your bank or card issuer to dispute the transaction.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to De Salis Wines.
Why do I see a charge from De Salis Wines on my card or bank statement?
De Salis Wines charges usually relate to wine purchases made at their Nashdale cellar door, online orders placed at desaliswines.com.au, or automatic payments for their wine club. Check whether you recently bought bottles or a mixed case, paid for a tasting, purchased a gift voucher, or signed up for a wine club shipment. Sometimes the descriptor will show as “DE SALIS WINES NASHDALE” or similar rather than simply “De Salis,” which can make it less recognizable.
What are typical amounts I might be charged by De Salis Wines?
Single‑bottle purchases at De Salis Wines commonly range from about AU$30–AU$80 per bottle, while mixed cases or larger orders can total several hundred dollars. Wine club shipments are often billed as a single transaction per pack, usually in the approximate range of AU$150–AU$400 depending on the number and style of wines included. Tasting fees, if charged, are typically a much smaller fixed amount and may be waived or credited against purchases in some cases.
Could this be a recurring De Salis Wines wine club or membership charge?
Yes. If you joined a De Salis Wines club or mailing list with an option for regular deliveries, your card may be charged automatically when each shipment is processed. These charges generally occur on a seasonal or periodic schedule (for example, a few times per year) rather than monthly. You can confirm your membership, next billing date, and shipment details by logging into your online account or contacting De Salis directly.
How do I cancel or pause a De Salis Wines wine club or recurring order?
To cancel, pause, or change your De Salis Wines club membership, contact them using the details on desaliswines.com.au or through your online account if self‑service options are available. Provide your full name, email address used for the membership, and any membership ID so they can locate your profile. Be aware that changes made close to a scheduled shipment may apply from the next cycle if your current order has already been processed.
Why do I see a small or pending De Salis Wines charge that later disappears or changes?
Small or pending charges can occur when their payment processor places an authorization hold to verify your card details for an online order or booking. This hold may appear as a temporary transaction and then drop off once the payment is captured or voided, usually within a few business days. The final amount you pay will reflect the confirmed order total, including any shipping charges or discounts applied at checkout.
How can I get a receipt or tax invoice for my De Salis Wines purchase?
For online orders, De Salis Wines typically emails an order confirmation and tax invoice to the address you provided at checkout; you may also be able to download invoices from your online account. For cellar door purchases, receipts are usually provided at the point of sale—if you’ve misplaced yours, contact them with the transaction date, approximate time, and amount so they can try to retrieve a copy from their system.
How do I request a refund or fix an incorrect De Salis Wines charge?
If you believe you were charged the wrong amount, billed twice, or received the wrong products, contact De Salis Wines directly as soon as possible. Provide your name, order number (if available), photos of any incorrect or damaged items, and a screenshot of the charge so they can investigate. Their ability to offer refunds, replacements, or credits will depend on the circumstances and their current returns policy, which you can review on desaliswines.com.au.
What is the best way to contact De Salis Wines about a billing or account issue?
Visit desaliswines.com.au and use the contact form or the phone number listed on their website for cellar door and general enquiries. When you reach out, include your full name, the last four digits of the card charged, the transaction date, and the exact amount so staff can quickly locate the payment. Avoid sharing your full card number or sensitive banking details by email; provide only what they request for verification.