Question 1

Why does my statement show “SQ *KEICH DECHELLIS ST” instead of DeChellis-Keich Concessions?

Accepted Answer

Square is the payment processor used at many DeChellis-Keich Concessions stands. The descriptor often starts with “SQ *” and then shows a shortened or rearranged form of the merchant name—here combining the owners’ surnames Keich and DeChellis—rather than the full “DeChellis-Keich Concessions” name.

Question 2

What kind of purchases usually result in a charge from DeChellis-Keich Concessions?

Accepted Answer

Charges typically come from buying food or drinks at their stands during fairs, festivals, or special events, such as the Canfield Fair or similar regional events where multiple mobile concessionaires are present. The amount will usually match the cost of one or more meals, snacks, and beverages purchased at a single visit.

Question 3

I don’t recognize this charge—how can I verify it’s from a fair or festival I attended?

Accepted Answer

Check the transaction date and see if it lines up with a visit to a fair, festival, or other outdoor event in the days immediately before. Review your email or text messages for a Square receipt from around that date, and look for event publicity (like Canfield Fair schedules) to confirm that DeChellis-Keich Concessions was participating at that time.([franklinareachamber.org](https://www.franklinareachamber.org/list/ql/restaurants-food-beverages-22?utm_source=openai))

Question 4

Does DeChellis-Keich Concessions use recurring billing or subscriptions?

Accepted Answer

No. As a mobile concessionaire, DeChellis-Keich Concessions processes one-time charges for each food or beverage transaction. If you see multiple charges, they usually reflect separate purchases or multiple visits, not a subscription or automatic renewal.

Question 5

Can I get a refund from DeChellis-Keich Concessions if there was a mistake with my order or charge?

Accepted Answer

Refunds are handled directly by the concession operator. If you believe you were overcharged or billed in error, first locate any digital receipt from the Square terminal, then contact the phone number listed there or reach out using the Franklin Area Chamber of Commerce contact listing. If you can’t resolve it with the merchant, you can dispute the transaction with your card issuer, providing details of the event and the date.([franklinareachamber.org](https://www.franklinareachamber.org/list/searchalpha/d?utm_source=openai))

Question 6

Why does the location on my statement not match Canfield, Ohio?

Accepted Answer

Because DeChellis-Keich Concessions is mobile, the location associated with the charge may be the fairground or city where the booth was operating that day, or the location registered with the payment processor. It may not always display “Canfield, OH,” even though the business is based there.([franklinareachamber.org](https://www.franklinareachamber.org/list/searchalpha/d?utm_source=openai))

Question 7

How can I contact DeChellis-Keich Concessions about a charge if I don’t have my receipt?

Accepted Answer

You can use the business contact information published in the Franklin Area Chamber of Commerce directory—particularly the Canfield, Ohio listing—and provide the date, amount, and last four digits of the card used so they can look up the transaction. If you remember the specific fair or festival, the event office may also be able to help you get in touch with the concessionaire.([franklinareachamber.org](https://www.franklinareachamber.org/list/searchalpha/d?utm_source=openai))

Question 8

Are small extra or pending amounts normal with a DeChellis-Keich Concessions charge?

Accepted Answer

You might briefly see a pending amount or small variation in the total while Square authorizes your card and finalizes any tip you added at the stand. These authorizations usually clear within a few days, leaving only the final settled charge on your account.

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