Descript

Software98% confidence

Descript is an AI-powered audio and video editing platform that offers text-based editing, transcription, screen recording, and collaborative tools for creating podcasts, videos, and other media content.

San Francisco, California
descript.com

About Descript

Descript is an AI-powered audio and video editing platform based in San Francisco, California, designed for podcasters, video creators, marketers, and teams. It combines text-based editing (edit audio and video by editing text), fast transcription, screen recording, multitrack editing, overdub voice cloning, and collaboration tools in one app. Descript offers desktop apps plus a web experience, integrates with tools like Zoom and Slack, and is used to create podcasts, YouTube videos, webinars, training content, and social clips.

A Descript charge may appear on your bank or card statement when you pay for a subscription plan (Creator, Pro, or Enterprise), purchase additional transcription or storage beyond your plan, or upgrade from the Free plan after a trial period. Charges are typically recurring monthly or annually, depending on your billing choice, and may be labeled as “DESCRIPT,” “DESCRIPT.COM,” or similar. You might also see temporary authorization holds when you first add or update a payment method, start a trial that rolls into a paid plan, or change the number of paid seats on a team account.

If you’re unsure about a Descript charge, start by logging into your account at descript.com and visiting the Billing or Account settings page to check your active plan, invoices, and billing history. Compare the billing date and amount shown there with the transaction on your statement, and look for any team workspaces you belong to that might be billed to your card. If you still have questions, you can contact Descript support through their Help Center or in-app support, provide the last 4 digits of the card and the exact charge amount/date, and request clarification, cancellation, or a refund review. For unexpected charges, review any shared/team accounts, trial sign-ups, and email receipts that may have been sent to you for confirmation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Descript.

  1. DESCRIPT +14152317449 US

Frequently Asked Questions

What are Descript’s current subscription plans and prices?

Descript typically offers four tiers: Free, Creator, Pro, and Enterprise. As of recent pricing, Creator is around $15/month per editor when billed annually (about $20/month monthly), and Pro is around $30/month per editor annually (about $40/month monthly), with Free offering limited usage and Enterprise providing custom pricing and features for larger teams. Exact prices, included transcription/recording hours, and regional variations are listed on descript.com/pricing and may change over time.

Why do I see a recurring Descript charge on my card?

A recurring Descript charge usually means you have an active monthly or annual subscription on the Creator, Pro, or Enterprise plan, or that you’re paying for multiple editor seats in a team workspace. Descript renews subscriptions automatically at the end of each billing period until you cancel. Check your workspace and Billing settings at descript.com to see which plan you’re on, your renewal date, and whether you’re paying for any additional seats.

Why was I charged by Descript after my trial ended?

When you start a Descript trial, you’re often asked to add a payment method, and the subscription automatically converts to a paid plan at the end of the trial unless you cancel in advance. If you forgot to cancel, you’ll see a charge on or just after the trial end date. You can view your trial status and billing date in your Billing settings, and if you didn’t intend to continue, contact Descript support promptly to ask about refund options for recent renewals.

How do I cancel or downgrade my Descript subscription so I stop being charged?

To cancel or change your plan, log into descript.com, go to your workspace, and open Billing or Plan settings. From there, you can downgrade to the Free plan, remove paid seats, or cancel automatic renewal; your paid features usually remain available until the end of the current billing period. Make sure you adjust billing for each workspace you own, as separate workspaces can have separate subscriptions.

How can I request a refund for a Descript charge I didn’t expect?

Descript generally reviews refund requests on a case-by-case basis, especially for recent renewals or accidental upgrades. To request a refund, contact Descript support via their Help Center or in-app support and include the email associated with your account, the exact charge amount, billing date, and the last 4 digits of the card. While they don’t guarantee refunds for all charges—particularly older ones—they can explain what the charge was for and whether any credit or refund is possible.

Why do I see a small or pending Descript charge (like $1) on my statement?

Small or $0–$1 Descript charges are usually temporary authorization holds used to verify that your payment method is valid when you sign up, update your card, or change plans. These are not actual payments and should disappear or be reversed by your bank within a few business days. If a pending hold remains for longer than that, contact your bank or card issuer, and you can also confirm in your Descript Billing page whether any real payment was processed.

Can Descript charges be higher than expected because of multiple seats or overages?

Yes. If you’re on a team workspace with multiple editor seats, your monthly or annual bill will reflect the per-seat price multiplied by the number of seats. In some cases, usage beyond your plan’s included transcription or recording hours may incur additional charges or trigger a recommendation to upgrade to a higher tier. Review your workspace’s seat count, usage, and invoices in the Billing section to see a breakdown of what you’re paying for.

How do I contact Descript about a billing issue or charge I don’t recognize?

Go to descript.com and open the Help Center, or access support directly from within the Descript app via the support or help option. Provide the email address you may have used to sign up, the approximate date and amount of the charge, and the last 4 digits of the card so they can locate the transaction. They can tell you which account or workspace is associated with the charge, help you cancel or adjust your plan, and advise on next steps if you suspect unauthorized use.

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